Director, Program Management

Job Overview

We are seeking an experienced and dynamic program manager to support an in-progress, multi-year transformation of the digital technology and experiences that comprise ELC’s omnichannel business. This individual will play a critical role in steering the program through its various phases, ensuring alignment with our strategic objectives and seamless execution across a complex matrixed organization. This is an opportunity to help lead a highly visible global initiative that is shaping the future of ELC’s digital capabilities.

Key Responsibilities

• Program Management:
• Support the SVP, Digital Technology & Experience in driving the end-to-end execution of the transformation program.
• Ensure program alignment with the strategic goals and objectives of ELC’s omnichannel business and the Digital Technology & Experience team.
• Oversee the development and implementation of program plans, including timelines, milestones, and deliverables.
• Ensure the team is adequately resourced and equipped to meet program objectives while adhering to budgetary constraints, quality standards, and regulatory requirements.
• Identify and mitigate risks associated with the transformation, ensuring proactive problem-solving and contingency planning.
• Stakeholder Management:
• Navigate a complex matrixed organization, coordinating with various brands, regions, functions, and stakeholders to ensure cohesive and effective collaboration.
• Communicate program progress, challenges, and solutions to senior leadership and key stakeholders.
• Serve as a liaison between technical teams and business stakeholders to translate technical requirements into business terms and vice versa.
• Proactively identify and address stakeholder concerns, conflicts, or issues that may arise during the program lifecycle.
• Performance Monitoring:
• Establish and track key performance indicators (KPIs) to measure program success and impact.
• Conduct regular reviews and assessments to ensure continuous improvement and alignment with strategic goals.
• Prepare and present comprehensive program reports to senior leadership and stakeholders.
  
  

Qualifications

Qualifications

• Bachelor's degree in Business Administration, Computer Science, or a related field; Master's degree preferred.
• 7+ years of experience and a proven track record in project and program management, with a focus on large-scale digital transformation initiatives within matrixed organizations; experience from a top-tier consulting firm is a plus.
• Strong understanding of ecommerce platforms, digital tech, and industry best practices.
• Excellent and persuasive written and oral communication skills, including the ability to craft compelling content, tailor messages by audience, and facilitate in virtual and live environments.
• Self-starter with strong initiative, energy, independence, accountability, and attention to detail, who proactively identifies opportunities, confidently navigates ambiguity and complexity, and translates strategy, challenges, and emerging priorities into action.
• Deadline-oriented, with the ability to manage multiple moving parts, successfully prioritize and handle multiple tasks, and be flexible in a fast-changing environment.
• Ability to navigate and influence a complex global organizational structure, develop rapport and relationships with colleagues globally, and manage multiple stakeholder groups.
• PMP, PgMP, or other relevant certifications are a plus.
  
  

The anticipated base salary range for this position is $120,550 - $208,200.

Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results as well as participation in the share incentive plan.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

Job: Online / E-Commerce

Primary Location: US-NY-New York

Job Type: Standard

Schedule: Full-time

Shift: 1st (Day) Shift

Job Number: 248358

We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.