Director of Sales

Join the fabulous team at the Fairfield Orlando I-Drive Convention Center – located minutes from Orlando Convention Center, Lockheed Martin, Universal Studios and the newly announced Universal Epic Universe Theme Park and adjacent to ICON Park featuring more than 20 restaurants and bars.

StepStone Hospitality, a leading hospitality management company is now hiring a dynamic Director of Sales to join our incredible team at the newly renovated Fairfield Inn and Suites I-Drive and Convention Center, Orlando!

The sales leader will enjoy selling the high-quality, world class branded hotel which includes 3,000 square feet of meeting space capable of hosting up to 150 meeting attendees, a new full-service bar and complimentary breakfast in a prime convention, business and leisure market.

Working with the General Manager, Regional Director of Revenue Management and Vice President of Sales & Marketing to optimally merchandize revenue potential for assigned property and ensure customers have a memorable hotel experience.

Develop and execute sales action plans, maintain positive interdepartmental relations and complete special projects as assigned by the General Manager and Vice President of Sales & Marketing. This position also oversees the catering and banquet operations affiliated with the 3,000 square feet of meeting space. Success is rewarded with a lucrative sales bonus plan.

• Previous direct selling experience in a hotel.
• Demonstrated success in developing a market.
• Experience selling Marriott branded hotel and experience selling corporate, convention and weekend market segments is a plus.
• Professionalism must be displayed at all times.
• Company associates have access to guestrooms and property. As such, character traits of honesty and trustworthiness are essential to this position and must be displayed at all times. Per company policy, potential associates must pass appropriate security clearances.

SPECIFIC RESPONSIBILITIES

• Based on the hotels selling strategy, books appropriate business that allows hotel to achieve/exceed monthly room revenue budget, and, if applicable, other revenue budgets specific to assigned hotel.
• Proactive direct sales.
• Approaches the position with a relationship building/proactive selling mindset. Ensures that weekly telephone prospecting/qualification/solicitation calls goals as well as outside call goals are met or exceeded. Included General Manager on appropriate sales appointments as well as calls on Corporate-based Sales personnel for assistance as needed to win business.
• Utilizes available business tools to prospect for new business (i.e., Brand database reports, Agency 360, local newspaper and business journals).
• Performs the necessary pre-call planning and post-call follow-up for client outside sales calls.
• Thoroughly knowledgeable with regard to client base. Has a strong business relationship with top producing clients.
• Gains contacts and business intelligence/shows community spirit through involvement in an industry and/or charitable organizations.
• Maintains awareness of the sales practices of the hotels competitive set, and, as warranted, takes proactive steps to neutralize their efforts.
• Adds to the camaraderie of the hotel by helping to celebrate the successes of coworkers.
• Ensures that all reports, internal requests for information and special projects are submitted on or before their due dates.
• Provides suggestions to the Vice President of Sales & Marketing and other Corporate-based staff with regard to growing the company's revenue.
• Understands the business rationale behind the annual budgeting process (revenue generation and Advertising and Promotion costs).
• Strives to continually improve his/her general business and industry/job specific skills by attending Brand and StepStone Corporate-sponsored sales training, and, if appropriate, outside continuing education.

Requirements

• Computer skills required: Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, experience working with customer relationship management software is preferred.
• Proficiency in utilizing Demand 360 and Agency 360.
• Sees a vision and is not deterred from achieving it.
• Committed to the company and the achievement of its goals.
• Effective communication skills, written and verbal, including group presentations.
• Has the ability to effectively influence others and engage clients and coworkers on difficult issues.
• Financial analysis skills. The ability to assess potential business opportunities and whether or not they contribute to the success of the business.
• The ability to inspire confidence in and gain respect from superiors, peers, subordinates, industry partners and competitors.
• Combines a confident, self-starting, high performance orientation with track record that reflects a can do attitude.
• Enjoys interacting with customers and networking within the industry.
• Project management skills (i.e., organizing, multitasking).
• Creative and strategic skills.
• Willing to perform other assigned duties that the individual is capable of carrying out.
• Practices safety standards at all times and is alert to hazardous conditions. Reports any hazardous conditions immediately to the hotel General manager or appropriate staff member.
• We are an Equal Opportunity Employer.

• Hotels and Motels

Full-time