Director of Meetings & Events

A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined.

Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For: Loews Hotels & Co seeks an experienced and dynamic Director of Meetings & Events. This role will be responsible for the leadership and development of a diverse and talented Meetings & Events team, providing guidance in an engaging and inclusive work environment. The Director of Meetings & Events will lead the charge on creating exceptional experiences for both clients and team members alike. This position is a member of the property executive committee and contributes to the strategy for and achievement of overall hotel goals.

Who You Are:

• An established leader, a culture champion, an advisor and an advocate
• Effective communicator, leading with professionalism and empathy
• Creative solution seeker that exercises flexibility to determine best outcomes
• Relationship builder with a dynamic approach to developing connections
• Forward thinker with an analytical approach to drive positive progress
• Collaborator who excels in an exciting, ever-evolving environment
  
  

What You’ll Be Doing:

• Lead Meetings & Events Department and uphold a standard of excellence in service, communication, and event execution
• Support Catering Sales team in developing annual catering sales strategy plan; review and analyze catering results
• Coordinate and execute portfolio of high-touch, VIP, and complex meetings and events, providing onsite presence and support as needed, including availability on weekends and holidays as business levels demand
• Partner with Operational Counterparts to ensure success to include Group Reservations, Group Billing, Revenue Management, Sales & Marketing, and Corporate Meetings & Events Team
• Participation in building and presenting hotel budget plans, including department operating budget
• Drive Forecasting process for all departmental revenue streams including banquet food and beverage, room rental, and audio-visual revenue
• Implement Loews Hotels Meetings & Events Standards and Best Practices
• Develop property specific processes and implement Loews brand standards, and facilitate trainings for meetings & events team
• Establish team goals, track performance, conduct one on one meetings, and complete performance reviews
• Review group turnovers and assign all group business to maintain balanced workload distribution
• Manage banquet menu updates, revisions, and pricing strategy, including completing comp set analysis
• Maintain data accuracy within Delphi.FDC event management platform
• Lead or attend all pertinent meetings to include resume review, BEO Meeting, staff meeting, pre-/post- convention meetings, and site visits
• Prepare weekly schedules, complete payroll for hourly employees
• Other duties as assigned
  
  

Your Experience Includes:

• Minimum eight years of experience in a leadership role within meetings, events, and catering sales, in a full-service hotel environment
• Prior large-volume, upper upscale hotel experience preferred
• Certified Meeting Planner Designation Preferred
• Extensive Knowledge of Microsoft Office Suite and Hotel Operational Systems and Software (ie – Delphi, Cvent, Social Tables, Opera, etc)
  
  

What We Offer:

• This is a bonus eligible position
• Competitive health & wellness benefits, 401(K) & company match
• Hybrid remote-eligible work policy
• Paid Sick Days, Vacation, and Holidays
• Training & Development opportunities, career growth
• Tuition Reimbursement
• Employee Hotel Rates
• Other discounts and more
  
  

Reports to: Managing Director OR General Manager