Director of Laboratory Services

JOB PURPOSE:

Plans, directs and monitors strategic and tactical goals for the Laboratory Department in collaboration with the Medical Director and other clinical and operational stakeholders involved in the management of hospital laboratory services. Directs, monitors and manages all day-to-day administrative aspects of the department, including financial, operational and human resource issues. Develops and approves technical and operational policies and procedures, and ensures compliance with regulatory and accrediting agencies. Creates a highly efficient, accountable, and collaborative team environment with staff and with customers (physicians, nursing, and outreach clinics). Responsible for ensuring the highest standards of patient safety and quality are followed and maintained.

KEY RESPONSIBILITIES:

1. Establishes, monitors and manages annual and long-term strategic and operational departmental goals.

2. Develops, monitors and manages annual departmental budget and capital needs.

3. Oversees, manages and develops human resources for the department.

4. Ensures the highest standards of patient safety, quality, outcomes and service.

5. Oversees operations, and identifies continuous improvement opportunities.

6. Ensures compliance with applicable laboratory regulatory and accrediting agencies.

KNOWLEDGE, SKILLS, ABILITIES

1. Understands the latest clinical, regulatory and technological aspects of laboratory operations.

2. Ability to operate in a highly accountable manner under limited direction.

3. Visionary, innovative leader who possesses the ability to develop, mentor and influence staff and physicians.

4. Demonstrates critical thinking, prioritization, time management, and delegation skills.

5. Has excellent interpersonal, oral and written communication skills.

6. Has basic computer skills and can utilize tools to create efficient processes.

7. Able to perform effectively under stressful and changing circumstances.

Disclaimer

The above information is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Qualifications:

MINIMUM EDUCATION REQUIRED:

Bachelor degree in Medical Technology, or other acceptable science from a recognized college or university. Associates degree in Medical Technology 7 years of Medical Technologist experience can be substituted in lieu of the Bachelors degree.

MINIMUM EXPERIENCE REQUIRED:

Five (5) years clinical experience and five (5) years progressive leadership experience.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:

Certification in medical technology; certification as a medical technologist or medical laboratory scientist by the American Society of Clinical Pathologists (ASCP), AMT (American Medical Technologists) or AAB (American Association of Bioanalysts) required. AAB provisional certification not accepted.

ADDITIONAL QUALIFICATIONS:

Master of Business Administration or Health Administration preferred.