Director of Commercial Operations

Company Summary:

We are a value-based, precision medicine company specializing in solutions for providers, patients, life science and EMS companies. With the emergence of value-based care, Integra Connect’s mission is to help specialty care providers succeed both clinically and financially. We accomplish this through a comprehensive offering of technology and services, unified by our cloud-based platform, combined with unmatched industry expertise. We are looking for like-minded individuals committed to making a difference in healthcare. Come join our growing team!

Job Description:

Integra Connect’s PrecisionQ (Life Sciences Division) is seeking a high performing, results oriented, experienced healthcare/life sciences leader to join our innovative team. The Director of Commercial Operations will be responsible for collaborating with cross-functional leads across Data Analytics, Medical Affairs, Product Development, Cloud, etc. to drive and execute on projects with our life sciences and diagnostics industry partners. The Director of Commercial Operations will be responsible for overseeing engagements at key and strategic accounts, while cultivating and building strong relationships with our industry partners.

Responsibilities:

• Responsible for providing leadership and oversight of the organization’s commercial operations, including development, maintenance and tracking of key strategic milestones.
• Train staff in project execution management and statement of work support for sales. Partner with cloud, analytics, product, and sales on crafting / developing sales contracts, including outlining requirements, deliverables, timelines and project team.
• Partner with finance for forecasting, budget / resource planning, variance analysis, and invoicing on an ongoing basis.
• Implement new tools and software and external systems, as needed, to improve workflow for the operations team.
• Identify temporary agency and establish scale for supplementing staff.
• Serve as day-to-day Project Lead and Account Manager on client-facing engagements.
• Develop and execute on project plans, including progression towards key milestones and deliverables.
• Partner with cross-functional teams such as Integra Cloud, Analytics, Product, Finance, and Sales to generate client deliverables and ensure on-time delivery of outputs.
• Develop and manage robust communication plans for internal and external stakeholders, status updates and client / Integra steering committee updates.
• Manage projects simultaneously while meeting project deadlines and goals.
• Partner with sales lead to develop and foster relationships at new and existing accounts to future client opportunities.
• Participate in the sales cycle from opportunity identification to SOW development in with the sales team.

Qualifications:

• 10+ years of relevant industry experience
• 10+ years of progressing client facing experience with involvement in project and/or client services.
• Proven leadership skills and management consulting background.
• Advanced degree or relevant field, MBA preferred.
• Experience in the healthcare/life sciences.
• Demonstrated project management experience with the ability to handle multiple projects
• Proven experience creating, reviewing, and enhancing customer facing presentations and deliverables.
• Exceptional communication skills with a strong ability to translate technical and non-technical content to executive stakeholders.
• Management consulting background preferred.
• PMP preferred but not required.
• Project management software experience.
• Salesforce experience.
• Proficient in using MS PowerPoint, Excel, and SharePoint.
• Understanding of Oncology.
• Travel up to 40%.

Benefits:

Integra Connect, LLC provides a comprehensive benefits plan.

• Medical/Dental/Vision Insurance beginning the 1st of the month following your date of hire
• Paid Time Off
• 401k with employer match
• Paid Holidays and Floating Holiday

Equal Opportunity Employer

Please note that the deadline for submitting applications is July 7, 2024. All applications must be received by this date to be considered.

Important Notice:

At Integra Connect, we are committed to providing a safe and secure environment for our job applicants. Unfortunately, scammers may attempt to impersonate our company to deceive individuals seeking employment. We take this matter seriously and want to ensure your job search with us is free from any fraudulent activity.

Integra Connect has become aware of recent, fraudulent recruitment activity being conducted by individuals or groups who claim to be third party recruiters and/or points of contact for our Company. Examples include sending candidates a request for personal information, conducting online interviews or meetings, making offers of employment, demanding money for employment related services and activities, or asking the applicant to purchase a laptop or other work-related equipment for the job. The aim of the fraud is to obtain personally identifying information (e.g., identity theft) and/or money. The Company’s name, as well as the names of employees, are used to try to convey authenticity.

Here are some tips to help you identify and avoid job scams:

1. Always Check the Source:

Ensure that the job listing is on our official website or a reputable job board. Our official domain is https://www.integraconnect.com/resources/careers/. Be cautious of unsolicited emails, text messages, or social media messages offering job opportunities.

2. Be Wary of Requests for Personal Information:

We will never request sensitive personal information like your Social Security number, bank details, or payment for onboarding/equipment. If you encounter such requests, it's likely a scam.

3. Verify Contact Information:

Check that the contact information provided in the job posting, including email addresses and phone numbers, aligns with our official contact information. Scammers often use generic or non-company email addresses.

• What is the sender’s email address? Is it consistent with other job postings from this company? Email addresses that are slightly different from any business’s primary contact information (Jane.Doe@IntegraConnect.org vs John.Doe@Integra Connect.com) are a common warning sign.
• If you are contacted through LinkedIn, be sure to review the entire profile to verify their credentials.

If you suspect that a job offer is fraudulent, we recommend that you do not respond to it.

If you believe you are the victim of any fraudulent activity, you can report it to the appropriate authorities at https://www.myfloridalegal.com/consumer-protection/how-to-protect-yourself-job-listing-and-job-search-firms (Florida Department of State) and/or https://consumer.ftc.gov/articles/job-scams#report (U.S. Federal Trade Commission).

Integra Connect is not responsible for any fraudulent offers and advises prospective candidates to follow the guidance provided above.

Thank you for your interest in a career with Integra Connect. We look forward to connecting with genuine, talented individuals like you.