Director, North America Sales

Overview

The Director of North American Sales will lead and develop our sales operations across the North American region. Reporting directly to the Global Vice President of Sales, this role requires a strategic thinker with a proven track record in sales leadership, team management, and achieving revenue goals. The ideal candidate will have a deep understanding of the North American market dynamics, industry trends, and customer needs.

THE ROLE

• Sales Strategy and Planning:
• Develop and execute the overall sales strategy for North America aligned with company objectives.
• Define sales targets and objectives for the region and ensure they are achieved or exceeded.
• Identify growth opportunities and market trends to capitalize on.
• Team Leadership and Development:
• Build, mentor, and lead a high-performing sales team across multiple locations in North America.
• Provide coaching, guidance, and professional development opportunities to sales managers.
• Foster a culture of accountability, collaboration, and continuous improvement within the sales organization.
• Customer Relationship Management:
• Cultivate and maintain strong relationships with key customers and strategic partners.
• Collaborate with marketing and product teams to align sales strategies with market needs and product offerings.
• Ensure exceptional customer satisfaction and retention rates across the region.
• Performance Monitoring and Reporting:
• Monitor sales performance metrics, KPIs, and financial targets regularly.
• Prepare and present detailed sales reports and forecasts to senior management.
• Implement corrective actions and strategies as needed to achieve sales goals.
• Cross-functional Collaboration:
• Work closely with other departments such as marketing, operations, and finance to ensure alignment and support for sales initiatives.
• Contribute to overall company strategy and participate in leadership meetings and decision-making processes.
  
  

The Skillset

• Strong analytical skills and ability to leverage data to drive decisions and strategies.
• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (Master’s degree preferred).
• Minimum of 10 years of progressive experience in sales management, with at least 5 years in a senior leadership role.
• Proven track record of successfully managing sales teams and achieving revenue targets in the North American market.
• Advanced Salesforce knowledge.
• Excellent communication, negotiation, and presentation skills.
• Strategic thinker with the ability to thrive in a fast-paced and dynamic environment.
  
  

Additional Requirements

• Experience in event or marketplace sales is highly desirable.
• Demonstrated leadership in driving sales transformation and change management initiatives is a plus.
  
  

Location: This position is remote but could include travel periodically.

PAY TRANSPARENCY

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is listed below. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.

Pay Transparency Range (US)

$126,000 — $226,800 USD

About Eventbrite

At Eventbrite everyone is invited to be their whole self and we cultivate an environment to make sure that is feasible throughout the entirety of an individual's time at Eventbrite. We are committed to providing competitive, valuable and meaningful benefits and experiences for our employees to ensure we meet them where they are in life.

Cultivating a diverse, equitable and inclusive culture where all people are invited and belong is our top priority.

Employees can participate in resource groups and we offer global programming and training throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

Benefits

We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

EQUAL OPPORTUNITY

At Eventbrite, we are dedicated to fostering diversity, equity and inclusion. We welcome individuals from all backgrounds, abilities and experiences to apply, and we make employment decisions on the basis of merit. We are committed to equal employment opportunity regardless of race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender reassignment, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics, or any other legally protected characteristic.

If, due to a disability, you need an accommodation during any part of the interview process, please let your recruiter know.