We are actively seeking a Mid-Level Digital Project Manager with 2-3+ years of experience as a digital project manager. The right candidate will be able to manage multiple projects simultaneously from initiation through launch and post-launch activities. You'll drive the projects forward by understanding business context and goals, success factors, platform approach and risks while monitoring timelines, client satisfaction, team engagement and project profitability. You'll stay close to projects as they unfold to identify and resolve bottlenecks and develop ways to improve efficiency. You will be project-managing websites, videos, apps, branding, and digital campaigns.
Salary Range: 70-90k (Based on Experience)
Working Hours: 9am-6pm PST (West-Coast Hours), 10am - 7pm EST (East-Coast Hours)
About Clear Digital:
Clear Digital is a Silicon Valley digital agency that delivers websites and digital brand experiences for modern B2B brands that need to drive real-world results. We combine strategy, usability, smart creative, and technology to transform business objectives into results-driven digital experiences that get our clients to what's next.
Responsibilities:
Manage the effective execution of each project for all assigned accounts
Work with team leads (Director of Client Services, Creative Director, Director of Technology, CEO) to determine budgets, expenses, deliverables, resources and timing for projects
Continually protect the agency's best interests, including staff/contractor allocation, budgets and expenses
Develop project plans, strategies, detailed timelines with dependencies and milestones, resource forecasts, and status reports for internal and external stakeholders
Works with clients to implement approval processes and timing needs to incorporate in a detailed project plan
Manage project profitability and burn rates
Prepare and write estimates, statements of work, proposals, purchase orders, project roadmaps, and reports
Ensure all the project administration-related tasks (open job code, forecast resources, set-up project folder, open POs, signed SOWs, etc.) are in order before starting the project
Facilitate meetings and working sessions with client and internal team
Help drive new business opportunities with owned accounts and participate in pitches, when asked
Solve problems and initiate collaboration among agency staff and vendors; anticipate, identify and actively resolve issues
Convey feedback from clients to internal teams for possible process changes/improvements
Proactive and positive attitude, always willing to partner with client and team members to solve problems
Serve as the main point of contact on your accounts for all project-related items, both internal and external
Oversee quality of project delivery and ongoing performance against client objectives, to ensure client satisfaction is fully met
Participate in daily, weekly and monthly internal project status meetings
Ensure project billing is reconciled accurately and in a timely fashion
Monitor new and emerging technologies and digital best practices and evaluate their relevance to our business
Requirements
Bachelor's degree (e.g. Marketing, Advertising, Business, Communications, Graphic Design or other related degrees)
2-3 years experience in agency project management or producer role, with digital and traditional deliverables
Proven ability to effectively lead and manage multiple projects simultaneously, including multi-disciplinary teams, budgets and schedule information
Excellence in client interface and customer service
Good knowledge of content management systems such as Drupal and WordPress
Knowledge of agile and waterfall project management methodologies
Experience working with both creative and technology teams
Exceptional communication skills - you will often be speaking with both technical and non-technical stakeholders
Confident and experienced in speaking to clients in person and on the phone
Strong organizational skills and attention to detail
Ability to manage multiple projects concurrently while maintaining command of deliverables, timelines and next steps
We are a Mac shop, so knowledge of the OS should be second nature
Some travel may be required
Basic knowledge of Adobe Photoshop, Illustrator, and InDesign is required, as well as managing these files from an organizational standpoint
Interests in the digital, art and design community are welcome
Creative, passionate, and easy-going spirit
Looking for an upbeat person that can be a team leader, but also a great team member. Sense of humor is a big plus
Experience with project management and collaboration tools such as Basecamp, JIRA Smartsheets, Harvest (time tracking), Parallax, and Google Docs
Benefits
Competitive salary
‘Work from Anywhere' flexibility
Feedback based on regular 1:1s, 6-month and annual touchpoints with Leadership
50% of Medical, dental, and vision coverage from an industry-leading provider
401k matching opportunities
Annual health spending account
Competitive PTO and company holidays
$50,000 term life insurance coverage
Annual education allowance
Company provided daily lunch for on-site employees
A team of great people in a family-like atmosphere - check out what our team is saying about us on Glassdoor! https://www.glassdoor.com/Reviews/Clear-Digital-Reviews-E962737.htm
Our Values:
Be Inspired
Stay Accountable
Exceed Expectations
Have Grit
Always Collaborate
Clear Digital is an equal opportunity employer (EOE). We strongly support diversity in the workforce.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Project Management
Industries
Technology, Information and Internet
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