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Job Description
If you're looking for a career that will provide a challenging work environment and many opportunities to learn, our company is the place for you. Join our team and become part of a company full of exciting opportunities. We help employees achieve their personal best by offering many opportunities that develop and enhance their skills for career advancement.
Responsibilities
The Development Operations Lead (Dev Ops) role is a senior Technical / Operations Lead-type role within our company and will serve as a Dev Ops technical lead for a team of DevOps support specialists.
Partnering with internal business client(s), the Dev Ops Lead will have a clear understanding of the context of the application and its usage to ensure successful operational support.
Activities range from implementing devops and lean practices to enhance maintenance / support activities in the full range of support.
Effectively identifying, researching, and resolving any defects within a given application are critical phases of support in this role; as such, communication and interaction with an application vendor(s) for issue resolution and/or technical support is common.
Relying upon previous technical /platform (Windows and Unix OS) knowledge, devops practices, and keen internet research abilities to perform tasks efficiently is a must in this role.
This position is a senior level role and a high degree of autonomy is expected.
However collaboration, teamwork, and a sharing of knowledge is a key objective.
Documentation of projects, processes, troubleshooting aides, facilitating cross training, technical writing and strong documentation skills are critical.
Key Responsibilities Include
Serve as a team lead for a team that promotes and practices devops, supports and provides system administration services of off the shelf enterprise-level applications
Manage a team that provides 24x7 on-call rotational support as needed
Perform and complete audit activities as requested
Support a wide number and type of applications, including middleware, data management, and batch activity through operational (maintenance) activities.
Develop technical documentation for supported applications (Run books, operational manuals, support activities, etc.)
Create, assign, and manage users with a focus on application security
Ensure security among data management and associated processes, including adhering to data retention policies, file systems, data transfers, and more
Assist and/or facilitate testing phases for applications
Provide scripting or development operations services as needed
Requirements/Qualifications
Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Information Systems, or similar major is strongly preferred
5+ years of applicable experience in team management
Dev Ops\Lean practices, application administration, design, testing, implementation, and documentation
Employee mentoring and coaching
Advanced analytical and troubleshooting skills with good problem solving abilities
Middleware concepts and terminology
Able to successfully handle multiple tasks and shift focus quickly
Strong communication skills, both verbal and written
Strong leadership, negotiation, conflict management and facilitation skills
Ability to set priorities and manage workload to meet those priorities
Ability to work effectively with all levels of management and different business partner organizations
Willing to go above and beyond to support the business needs and aid resolution
Extensive previous working experience with Windows and Unix platforms
Must be able to work collaboratively as well as independently
Knowledge of IT system installation, configuration, and maintenance
Application support experience
Strong knowledge of Software Development Life Cycle (SDLC) principles, processes, tools, and techniques
Experience with performance measuring and monitoring of IT systems
Required Skills
Mentoring
Coaching
TIBCO
API
Application Implementation
Additional Skills
DEV OPS
Problem Solving
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Management and Manufacturing
Industries
Software Development
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