Deputy CIO
Austin TX
Hybrid Schedule
Essential duties and responsibilities include the following. Other duties may be
assigned.
scope of work completed on time, within budget and aligned with established
acceptance criteria.
performance.
(SLAs/OLAs), and success metrics.
practices is a must. This should include knowledge of and experience supporting:
knowledge of technology budget planning and budget management concepts is
critical.
to completion.
management.
that non-technical audiences can see that value.
initiatives with minimal supervision.
Required Work Experience
Required Education
Austin TX
Hybrid Schedule
Essential duties and responsibilities include the following. Other duties may be
assigned.
- Contributing to technology roadmap.
- Leading and successfully completing technology transformation projects aimed at
scope of work completed on time, within budget and aligned with established
acceptance criteria.
- Partnering with peers both within and outside of the IT department to accomplish
- Participating in defining goals for the teams reporting to the Deputy CIO and the
- Ensuring team goals are met and projects are successfully completed (teams are
- Reporting data in various formats showing the performance of IT functional areas
performance.
- Providing leadership and coaching for the teams reporting to the Deputy CIO
- Leading teams (directors and their reports) in the creation and/or refinement of
(SLAs/OLAs), and success metrics.
- Providing strategic recommendations for solving technology problems.
- Establishing and managing relationships with 3rd party product and service
- Acting as technical sponsor for all major technology projects within your areas of
- Ensuring technology project requirements, scope, budgets and timelines are
- Ensuring technology projects are well-managed and are being executed as per
- Effectively building both operational and project teams.
- Administrative aspects of people management including, but not limited to absence
- Managing the operating budget for the operational teams as well as budgets for
- Establishing and/or maturing formal standards and practices in the following areas:
- ITIL-based IT Service Management (request and incident management)
- Management of various configuration items
- IT change management
- Working knowledge of a wide range of technologies, including modern IT
practices is a must. This should include knowledge of and experience supporting:
- On-premise data centers
- Cloud-based infrastructure
- Various types of network and telecommunications technology
- Continuous improvement based software development
- Top tier enterprise business systems (eg. industry leading ERPs, CRMs, Data
- Knowledge of the ins and outs of assessing managed technology service needs and
- Knowledge of best-practices in information security as it relates to both back-end
knowledge of technology budget planning and budget management concepts is
critical.
- Knowledge of standard accounting practices.
- Knowledge of formal PMI-based project management practices.
- Strong knowledge of ITIL-based IT Service Management (ITSM) concepts.
- Strong knowledge of best-practices in technology infrastructure management
- Extremely strong people management skills are required, specifically managing
- Demonstrated expertise in IT project planning, development and implementation.
to completion.
- Managing external partners in the completion of project work as well as outsourced
- Strong business and financial acumen.
- Demonstrated expertise in multiple aspects of technology management, including
management.
- Excellent analytical, conceptual thinking and strategic planning skills.
- Influencing skill, including the ability to show the business value of technical
that non-technical audiences can see that value.
- Excellent presentation skills.
- Must be a self-starter who can not only operate with minimal direction, but who
initiatives with minimal supervision.
- Maintaining an established work schedule.
- Effectively using interpersonal and communications skills.
- Effectively using organizational and planning skills with attention to detail and
- Maintaining confidentiality of work-related information and materials.
- Establishing and maintaining effective working relationships, including the ability to
Required Work Experience
- Ten years of experience in IT roles of progressively increasing responsibility.
- Five years of related work experience leading an IT organization of at least 50
- Five years experience in a technology leadership role where both project and
Required Education
- Bachelor's degree
- Experience cannot be substituted for required, applicable educational level.
-
Seniority level
Not Applicable -
Employment type
Full-time -
Job function
Information Technology -
Industries
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