Health Care Service Corporation

Correspondent Advocate (ONSITE)

At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.

Come join us and be part of a purpose driven company who is invested in your future!

Job Summary

Under supervision, this position is responsible for conducting research and providing responses to a variety of written and web based inquiries from beneficiaries, providers, Blues Plans, Etc.,

This is an ONSITE position at our Jacksonville Office location.

  • Competitive Pay!
  • Great Benefits including Medical, Dental, 401K, etc.

JOB REQUIREMENTS:

  • High school diploma OR GED.
  • 6 months customer service experience OR 6 months experience in an office environment
  • Data entry and/or typing experience.
  • Interpersonal, analytical and organizational skills and independent decision making skills.
  • Clear and concise verbal and written communication skills.

PREFERRED JOB REQUIREMENTS:

  • Billing or insurance experience.
  • Knowledge of medical terminology and anatomy.
  • Ability to learn quickly and adapt to change.
  • Referral preference given to applicants able to take and meet testing criteria.
  • PC proficiency to include Microsoft Word and Excel.
  • No Relocation Assistance provided**
  • No Visa Sponsorship available**

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

HCSC Employment Statement:

HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
  • Seniority level

    Not Applicable
  • Employment type

    Full-time
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Insurance and Hospitals and Health Care

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