The Coordinator of Case Management will oversee Case Managers in assuring their job duties are completed in accordance with agency and Dept. of Aging & Independent Living (DAIL) / Centers for Medicaid Service guidelines and/or regulations. The coordinator may maintain a small caseload and have knowledge and experience with all Case Manager functions. Directly responsible to the CDS Assistant Program Director. Experience with person-centered planning, quality assurance, development, and monitoring of the Individual Support Agreement (ISA) and comfort with providing training. 40 hours/week with benefits
SPECIFIC DUTIES AND RESPONSIBILITIES:
Clinical supervision as well as collaborative problem-solving consultation to Case Managers and team members as appropriate. This may include specific Case Manager difficulties, as well as case updates
Coordinate coverage for services during Case Manager’s time off (e.g. vacations and sick time).
Interview, and facilitate the hiring process and training of new Case Managers when necessary
Liaison on behalf of your team with quality control assurance personnel (monitors) to meet billing requirements. Oversight responsibility for record compliance by Case Managers to meet DAIL requirements
Review ISAs and other mandatory documents, provide technical assistance to improve and expand quality of paperwork for case managers
Familiarity of UEMR, and able to provide training and assistance with the Electronic Medical Record
Facilitate team meetings to ensure the efficient delivery of services; disseminate administrative information to team members; and perform other logistical duties as needed
Provide direct supervision of Case Managers
Participate and ensure that clinical oversight as indicated by consumer need (ISA) is followed by Case Manager and team
Assume Case Manager role when Case Manager is unavailable or arrange for back up.
Ensure that personnel issues are addressed in a timely manner collaboratively with HRD, Case Manager, APD, and PD
Participate/attend leadership meetings as required
Monitor with Case Managers, the funding level of each consumer to assure adequate resources to meet priority needs of the consumer. Assure fiscal resources are utilized or returned as appropriates
On-call coverage on a rotating basis
Other duties as assigned
QUALIFICATIONS: Bachelor’s degree, supervisory experience, and Qualified Developmental Disability Professional (QDDP) status required. Possession of a driver’s license, excellent driving record, and access to a safe, reliable, insured vehicle are required.
WHAT WE OFFER:
Competitive salary and opportunities for overtime, if desired.
Generous medical, dental, vision, life and accident insurance – WCMHS covers 82.5 – 92% of premium costs.
Matching 403(b) – match begins at 4.25% and increases based on years of service.
Employee assistance plan.
Generous sick and vacation accruals. Full- and part-time regular positions receive 12 days’ vacation and 12 days sick time annually - prorated based on standard hours
12.5 paid holidays annually.
Mileage reimbursement for agency related travel.
Fun and engaging environment and the ability to give back to the local community
Full time with benefits. EOE
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Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other
Industries
Internet Publishing
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