We are looking for a highly organized and customer service-oriented individual to join our Housekeeping team as a Coordinator. This position acts as the liaison between Housekeeping and all other hotel departments. This position requires computer skills with proficiency in a number of computer applications. Excellent written and verbal communication, as well as strong organizational skills are also required. Patience and the ability to handle stressful situations are essential. Must be available to work a flexible schedule, including nights, weekends and holidays.
Qualifications
High school diploma or equivalent
Previous experience in a customer service or hospitality role preferred
Proficient computer skills and experience with various applications
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Availability to work a flexible schedule including nights, weekends, and holidays
Responsibilities
Manage and coordinate all requests for the Housekeeping team
Act as the liaison between Housekeeping and all other hotel departments
Maintain accurate records and documentation related to Housekeeping operations
Respond promptly and professionally to all customer inquiries and complaints
Communicate effectively with all members of the Housekeeping team and other departments
Maintain a clean and organized workspace
Other duties as assigned by Housekeeping management
Seniority level
Entry level
Employment type
Full-time
Job function
Strategy/Planning and Information Technology
Industries
Hospitality
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