Coordinator, Annual Giving & Regional Major Gifts

Provides support to the Annual Giving and Regional Major Gifts Programs and the Assistant Vice President for Individual Giving. Responsible for the accurate and efficient key administrative support for the Lehigh Fund student calling program, Annual Fund staff members, Annual Fund and Major Gift Officers and the Assistant Vice President of Individual Giving. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community. The Lehigh community takes seriously our commitment to antiracism and The Principles of our Equitable Community.

Position Number: S78720

This position is a Grade: 7-37.5 with an approximate salary range of $36,090-$43,330 and is subject to change based on experience, skills and qualifications

Lehigh University offers a comprehensive and family friendly benefits package which includes but is not limited to Health Care, Retirement and Educational benefits. Information can be found on our website

• Provides comprehensive administrative support of the Lehigh Liner Student Caller Program
• Assesses, packages, stamps and mails pledge confirmations and thank you letter acknowledgements daily
• Reviews confluence daily for Liner notes regarding constituent contact requests, biographical updates, pledge adjustments or special requests
• Sends any actionable constituents requests to the appropriate parties for follow up; elevates complex gift conversations to the Lehigh Fund Director
• Manages the Lehigh Liners email account, checking daily for feedback/ requests and passes them along to the Program Manager for follow up
• Lehigh Fund Operations and Communications Support
• Creates, manages and maintains a filing and records system for direct mail/ solicitations/ communications
• Distributes direct mail solicitations via email to DAR
• Builds mail-merges within Word and/ or Google Drive for various direct mail solicitations and/ or surveys throughout each year.
• Manages the Lehigh Fund email account and elevates comments/inquiries to leadership
• Project Management
• Liaison for annual fund and regional major gifts with the Center for Career and Professional Development for Handshake data administration
• Collaborate with Development Associates to provide project management for all Annual Giving Campaigns to secure restricted annual gifts to colleges and units
• Act as the point person between the annual fund and donor relations, alumni relations, and marketing and communications to coalesce crowdfunding, stewardship and social media efforts, with an emphasis on text messaging. This requires fluency in the Cadence by Mongoose platform (training provided)
• Provide exceptional customer service and high-level maintenance and management of donor relationships and donor processes
• Serve as a first line of contact for donor inquiries; build rapport with alumni and other constituents
• Ensure that confidentiality measures are consistently followed when handling sensitive donor information and other confidential information
• Responds to various inquiries by answering questions and solving problems; inherent to this activity
  
  

is the need to elevate questions to the appropriate resource in a timely manner

• General Office Administration
• Provide administrative and calendar management for the Assistant Vice President, Individual Giving
• Schedule meetings and conference calls for Regional Individual Giving and the Annual Fund
• Create and distribute meeting agendas, sets up meeting spaces, catering, furniture
  
  

and technology

Special Considerations

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist

The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor

Qualifications

• High school diploma or the equivalent combination of education and experience; Associates or Vocational/Technical Degree preferred
• Three to five years of related work experience
• Excellent communication and interpersonal skills
  
  

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position

Only complete applications will be considered therefore please complete the application in its entirety. Once the posting is removed from the website applications may no longer be allowed to be completed.