Airbnb

Communications Manager (contract)

Airbnb San Francisco, CA

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in more than 100, 000 cities and towns located in 220+ countries and regions across the globe. Every day, Hosts offer unique stays and one-of-a-kind activities that make it possible for guests to experience the world in a more authentic, connected way.

Airbnb was born with a creative spirit, and it’s one of the most defining parts of our culture. We use our curiosity and imagination to come up with unconventional solutions. These are the ideas at the core of Airbnb:

  • Our community is based on connection and belonging.
  • Our creativity allows us to imagine new possibilities for people.
  • Our responsibility is to all of our stakeholders.
  • It takes a unified team committed to our core values to embody these ideas, and our fast-moving team is committed to leading as a 21st century company.

The Location:

This position is US - Remote Eligible.

Job Overview:

We are hiring a Communications Manager, Editorial to tell the Airbnb story on a day-to-day basis across the globe. You will support and work alongside our Editorial function that produces an always-on drumbeat across consumer, product, policy, and more, to show the world why Airbnb is the best way to experience the world.

You must be comfortable working directly with journalists, liaising with agency partners, managing media inquiries and event coordination, gathering stories from within our guest and host community and helping to deliver innovative communications plans, workback schedules, and media lists We’re looking for a passionate, articulate and savvy communicator who can work under pressure within tight deadlines.

Responsibilities:

  • Provide support for global communications priorities that support Airbnb’s key business objectives globally
  • Ability to develop materials such as story pitches, creative ideas, messaging guidelines, Q&As, briefs, presentations, press releases, blog posts, etc.
  • Handle incoming media inquiries and evaluate consumer press opportunities
  • Act as a liaison with agency partners ensuring processes are adhered to
  • Liaise with regional and global members of the Communications team and with key stakeholders within the business - i.e. in marketing, country managers, campaign teams etc.
  • Engage with our host & guest community over media opportunities
  • Support the management of reactive press requests and ensure utilization of all tools available (data, industry research, host stories, etc.) to support Airbnb’s community and brand
  • Coordinate with agencies effectively to deliver outstanding results on behalf of the business
  • Skilled at media relations and an understanding for what makes a compelling story
  • Possesses a strong understanding of cultural trends and pop culture and has experience working with industry partners to build effective campaigns that help move the needle
  • Support relationships with key reporters across North America

Requirements:

  • Bachelor’s Degree
  • Excellent writing and strong verbal communications- and skills
  • 7-8 years PR experience, either working in a PR agency or in-house
  • You have a passion for Airbnb and the mission of the company and are experienced working on projects in a fast-paced environment
  • You are skilled at media relations with excellent and well maintained media contacts and an eye for what makes for a compelling story
  • You have the ability to originate, project manage and deliver complex, proactive press projects which could range from research/data-led stories or campaigns through to a press event, press trips, celebrity/influencer engagement etc.
  • Ability to individually or in partnership with agencies, support the response to briefs, developing communication ideas and campaigns to meet needs of the brief and then executing these campaigns
  • Strong organizational skills and attention to detail
  • An international outlook and passion for travel
  • Ability to travel between priority markets and elsewhere, sometimes at short notice

Belonging & Accommodations:

Airbnb is committed to working with the best and brightest people from the broadest talent pool possible. We believe a diversity of ideas fosters innovation and engagement, and allows us to attract the best people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. If you need assistance, or reasonable accommodation during the application and recruiting process, please connect with your talent sourcing partner.

Pay Rate Range: $45-$55/hour.

Benefits: Medical, Dental, Vision, 401K

  • Seniority level

    Mid-Senior level
  • Employment type

    Contract
  • Job function

    Marketing, Public Relations, and Writing/Editing
  • Industries

    Software Development

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