Direct message the job poster from Vektor Medical, Inc.
Kathryn Russ
VP Operations
EP Clinical Specialist
Positions available nationwide.
Who We Are:
Vektor Medical, Inc. is transforming medicine by developing and applying non-invasive, intuitive, and computationally intelligent solutions to solve the world's toughest cardiac arrhythmia problems. Our team of engineers, doctors, scientists and entrepreneurs work together to harness the power of computational modelling to improve, and simplify, cardiac arrhythmia care. Our mission is to help physicians provide personalized solutions for the treatment of complex cardiac rhythm disorders. We aim to accomplish this through superior leadership, cutting-edge technology, ongoing physician education and outreach, and patient service. Integrity, Collaborative, Mission Driven drive our entrepreneurial spirit and vision to be a part of something amazing in Cardiology MedTech. Job Description:
The Clinical Specialist (CS). CS primary responsibilities include, but are not limited to:
Customer Success – Provide exemplary clinical customer support through knowledge of
Electrophysiologist and site profiles, training, onboarding new sites, maintaining the calendar
associated with assigned site case schedules, managing on-site inventory levels, supporting
vMap® cases, and developing strong rapport with site Electrophysiologists, lab staff, and
administration.
Support in the development, maintenance, and management of the company’s commercialization of its mapping solution, clinical, and research efforts.
Work with Commercial/Sales or KOL departments to liaise with external stakeholders to ensure a seamless experience for the physician and hospital, while improving vMap® workflow and
ensuring customer satisfaction.
Work with internal key stakeholders to maintain and/or improve vMap® workflow by supporting KOL program needs, Commercial/Sales information requests, Operations, PR & Marketing, and
providing Product feedback.
Professionally maintain positive Vektor relations with both internal and external parties,
including, but not limited to, employees, customers, physicians, nurses, techs, consultants,
contractors, and other stakeholders.
Organizing and supporting multiple projects, initiatives, and efforts at the same time.
Undergo quarterly training to maintain or improve CS area of expertise.
Job Requirements
Including but not limited to:
Bachelor’s degree in Bio-Medical Engineering, a related field, or equivalent healthcare experience, including education or experience in cardiac nursing
Ability to comply with vendor credentialing prerequisites
Demonstrate attention to detail and capability to work autonomously
Possess strong written and verbal skills
Proven understanding of electro-physiology mapping
Microsoft Office or equivalent software
Salary Range
$110,000 - $150,000 base depending on location and experience
Employment type
Full-time
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