(a) Acts as the primary liaison for the sponsors of the responsible studies.
-Understands/manages/satisfies sponsor contractual, organizational and relationship needs/expectations.
-Provides regular reporting on project metrics, status of deliverables and risks/issues with the associated management plans to the sponsors.
-Chairs and leads sponsor meetings.
(b) Leads and directs cross-functional team leaders and third parties/vendors.
-Sets up project plans (multi-service plan including PMP, Risk Management Plan, MP and communication plan).
-Defines metrics for reporting performance against projection.
-Ensures all standard project systems and tools are set up correctly and function appropriately.
-Implements operational strategies as defined in the project plans and regularly reviews and revises the plans to ensure desired outcome.
-Identifies best practices learnt during projects and shares across the organization.
-Guides and supports team members in identifying and analyzing risks, prioritizing, trouble-shooting and contingency planning.
-Delegates whilst retaining ownership.
-Communicates project specific priorities.
-Liaises with functional leads/managers to optimize performance and utilization of project team members.
-Establishes team goals, inspires individual ownership, and establishes processes to support project result accountability. Leads internal monthly project review meetings.
(c) Manages project contractual deliverables in terms of project milestone payments and qualify ensurance:
-Establishes project plans including timelines, monitoring, resource, risk/contingency and quality planning.
-Establishes quality standards for the projects and drives individual and team commitment to ensure quality is met. Monitors quality of deliverables and implements corrective and preventative action as needed.
-Participates in site selections, initiations, monitoring, and closeout activities.
-Manages project progress via metrics and proactive communication.
-Monitors and ensures adherence to the contractual agreement (time, quality/scope, and cost deliverables).
-Leads internal project status reviews and be accountable for action items follow up.
-Proactively identifies, resolves/mitigates and escalates risks and/or issues.
-Close out of all project activities upon project completion; performs financial reconciliation and system closeout.
(d) Manages project scopes and project costs timely to ensure control of project financial risk:
-Owns projections of units/hours (revenue and resources), actual units/hours efficiency analysis.
-Proactively and timely identifies, negotiates and executes contract modifications for assigned projects, ensuring out of scope activities are approved upfront via contract modification.
-Identifies potential or actual unrecoverable hours and provides analysis and mitigation/resolution plan for senior management’s approval.
-In cooperation with BD and Finance departments, applies efficient management of project pass-through costs and investigators payments to ensure all such costs are recovered in a timely manner, and in advance whenever possible.
-Leads project financial reviews and be accountable for action items follow up.
-Ensures timely invoicing for project milestones achieved.
(e) Ensures adherence to company SOP, policies and guidelines at the project level.
(f) Ensures projects comply with processes and systems such as CTMS, OA, eTMF etc., including escalation to relevant functional and operational management.
(g) Proactively attends bid defense process.
(h) Perform necessary training for Project team colleague and build the effective team.
(i) Provides feedback on project team member’s performance to respective line-managers.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Health Care Provider, Research, and Science
Industries
Research Services and Hospitals and Health Care
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