The Clinical Applications Technical Trainer provides end user support and technical training on clinical, business, and ancillary information systems, including, but not limited to Cerner Millennium.
Responsibilities
Deliver end user training via in-person (primary), web, and in-servicing methods
Develop and update training curricula based on user position and attendant workflows
Develop practice scenarios for users to complete as part of every training session
Ability to synthesize and explain complicated technical, clinical, and business concepts in simple language, both verbally and in writing
Manage training schedules and agendas
Report on completed courses, issues, and absences
Determine overall effectiveness of training by listening to feedback and making improvements as necessary
Maintain technical knowledge by utilizing Cerner Wiki, demos, and reviewing training materials and curricula regularly
Knowledge of adult learning theory
Coordinate, perform, and support functional testing, regression testing, user acceptance testing, and test script writing
Provide tier 1 Cerner support as needed
Develop training materials: manuals, PowerPoints, quick guides and cards, videos, and asynchronous training modules (e.g., Adobe Capitvate, etc.)
Preferred Technical Qualifications
Microsoft Office Suite
Technically savvy, and willing to quickly learn Cerner Millennium EHR, Dentrix, and other clinical and business systems
Education And Experience
Attention to fine details, formatting, and style
Excellent writing skills and document preparation
Prior clinical and/or EHR experience nice to have but not required
Bachelor Degree
Working Conditions
Walking, sitting, standing for moderate periods of time
Transporting training materials among and between sites
Requires regular deployment to health centers
We offer a competitive salary and comprehensive benefits package including:
Medical, Dental, Pharmacy and Vision health benefits at no cost to all benefits-eligible employees and their eligible dependents
Paid Time Off (Vacation, Personal, Sick days, and 13 paid Holidays)
401(k) Plan
Life Insurance
Tuition Reimbursement
Mental Health Coverage
Legal Services Benefit
Gym Membership Reimbursement
Short Term and Long Term Disability Benefits
Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
Hospitals and Health Care
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