📸 Enriching deficiency reports with notes, photos, and videos helps customers understand issues better and their severity. The added bonus? Including media with repair quotes boosts approval rates. Detailed records aid in dispute resolution and enhance customer understanding of facility risks. What You’ll Need: 📱 Tablet or smartphone for media capture. 🖇️ Efficient method to attach media to reports. 📤 Simple way to share attachments with customers. 🗃️ Record-keeping system for easy document retrieval. Read more about why this works and how to implement it here: https://ow.ly/AXAh50SxTRp #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
ServiceTrade
Software Development
Durham, North Carolina 9,370 followers
Software for commercial mechanical and fire contractors.
About us
ServiceTrade is the software platform that helps commercial HVAC, mechanical, and fire contractors grow their profits. During a persistent skilled labor shortage, contractors use ServiceTrade to control the costly chaos of on-demand work and effectively deliver contract commitments. ServiceTrade streamlines service and project operations to reduce administrative costs, optimizes field performance to increase revenue per technician, and boosts sales and client retention to grow margins. Over 1,300 commercial contractors trust ServiceTrade’s 11+ years of experience to help them manage over 13 million assets and invoice over $7.5 billion in revenue annually.
- Website
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https://servicetrade.com/
External link for ServiceTrade
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Durham, North Carolina
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Maintenance Businesses, Mobile Applications for Technicians, Cloud Applications for Maintenance Vendors, Field Service Management Software, Service Dispatch Software, Customer Service Applications, Online Customer Service, Customer Portal, and Online Reviews
Locations
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Primary
Get directions
5003 S Miami Blvd
Suite 500
Durham, North Carolina 27703, US
Employees at ServiceTrade
Updates
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Data shows top contractors record deficiencies in 25% of work orders, bringing in more high-margin repair revenue compared to peers documenting only 10%. Impactful deficiency management starts in the field with technicians who consistently identify and document issues. Are your techs set up to performing at their best? What You’ll Need: ✅ An efficient system for technicians to report deficiencies, ensuring centralized documentation. 💪 Training and motivation for techs to identify and document more deficiencies. 🌐 Optimized processes with ServiceTrade products. Read more here: https://lnkd.in/emPtUUW3 #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
Why You Should Report More Deficiencies (And How To Do It) | ServiceTrade
https://servicetrade.com
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Would you like more high-margin repair jobs on your schedule? How about less liability risk and more satisfied customers? Data shows that contractors who prioritize deficiency management grow faster, earning 2X more revenue per customer than their lower-performing peers. All while reducing their liability risks and building trust with their customers. Take a peek at our guide to help you achieve #DeficiencyEfficiency. https://ow.ly/LaQ650StXsw #DeficiencyEfficiency #DeficiencyManagement #FieldService #RevenueGrowth #RiskMitigation #ServiceTrade #TechTraining #EfficientOperations
The Deficiency Efficiency Guide: 5 Steps to Higher Revenue and Safer Facilities | ServiceTrade
https://servicetrade.com
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As #PrideMonth comes to a close, we take this time to honor the diverse experiences and voices of the LGBTQ+ community. At ServiceTrade, we are committed to learning from each other and building a future free from bias and discrimination. Let's continue to champion diversity and inclusion together. 🌈🤝 #Pride2024 #CelebrateDiversity #LearningTogether #EqualityMatters
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Unlock Your Potential with ServiceTrade! Don't miss our weekly product demo, today at 2 PM Eastern. In just 30 minutes, you'll learn how ServiceTrade can help you: 🛠 Improve operations 🔧 Boost technician productivity 📈 Increase service agreement sales ❤️ Build customer loyalty Imagine a 44% revenue growth for your business. Join us to find out how! Register today and transform your business! 🌐 #ServiceTrade #ProductDemo #MaintenanceContract #ServiceContract #SkilledLabor #IndustrialMaintenance #BuildingMaintenance
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🚀 Optimize Your Busy Season! 🚀 Use this busy season as a discovery period to identify inefficiencies in your processes. Streamline your operations by reducing busy work for your techs and office staff. Focus on improving workflows now, so you can implement solutions during the slower season. Platforms like ServiceTrade can help you enhance productivity and reduce stress. For more tips, check out our blog and schedule a demo: https://lnkd.in/eE3c_QW9 #MechanicalMaintenance #HVACMaintenance #HVACExpert #CommercialHVAC #HVACService
Commercial Service Contractors - Can You Reduce Busy Work in the Busy Season? - ServiceTrade
https://servicetrade.com
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Never miss a recurring inspection and turn deficiencies into dollars. 🛠️ Prioritize scheduling techs for upcoming inspections and high-value repairs. 🕝 Efficient scheduling saves tech time and maximizes productivity. ✔️ Help techs do inspections right, report all deficiencies to reduce the customer’s risk, and increase repair revenue. 📋 Manage fire inspections across locations and techs to ensures service consistency. Learn how to turn deficiencies to dollars https://lnkd.in/eHC2u45t Schedule a live demo here: https://bit.ly/3Rqnr6e #FireProtection #FireSafety #InspectionManagement #CommercialFire #FireEquipmentService #FireSystemMaintenance #LaborShortage
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Check out what ServiceTrade's own James Jordan has to say about the myths of AI in the service industry. Are you curious about how AI could help your business thrive? Lean more and shcedule a live demo here: https://lnkd.in/gwMp4mDW
Busting Myths About AI in the Service Industry There are many misconceptions about AI and its impact on the service industry. Let's debunk some common myths: - Myth: AI will replace human workers ❌ Reality: While AI can automate certain tasks, it's more likely to augment human capabilities rather than replace workers entirely. AI excels at handling repetitive tasks, allowing employees to focus on higher-value, creative, and strategic work that requires human empathy and decision-making skills. In other words, AI isn't replacing most workers, but workers USING AI will replace those who don't. - Myth: AI is only for big companies ❌ Reality: Some of the best AI models are completely free right now (ChatGPT 4-o, Claude 3.5 Sonnet, Meta AI, and others). You can start using AI right now, and it won't cost you anything. - Myth: AI is too complex for small businesses ❌ Reality: AI is getting built right into many of the programs your business already uses such as Microsoft's 365 office suite, Google's products like Gmail, Docs, Slides, Slack, Salesforce, Zoom, and dozens of others. Most of these new AI features aren't free, but they aren't expensive, and most are very intuitive for your team to get started using them. - Myth: AI is expensive and out of reach ❌ Reality: While some advanced AI solutions can be costly, there are numerous affordable options available. Many AI tools offer tiered pricing models, free trials, or even freemium versions, allowing businesses to start small and scale up as needed. - Myth: AI is a magic solution for all problems ❌ Reality: AI is a powerful tool, but it's not a cure-all. It's important to understand its limitations and use it strategically. AI works best when combined with human expertise and integrated into a well-thought-out business strategy. What other myths about AI have you encountered? Share your experiences and let's set the record straight! 💡
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Transform Your Service Business! Join our weekly demo today at 2 PM Eastern and see how ServiceTrade can help you: ✨ Enhance operations 🚀 Boost technician efficiency 💸 Drive more sales 💡 Foster customer loyalty What would a 44% revenue boost mean to you? Don’t miss out, register here: https://bit.ly/4eiD7SN #ServiceTrade #WeeklyDemo #BusinessSuccess #ServiceExcellence
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