CLAIMS REPRESENTATIVE - General Liability

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html .

General Summary

Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims.

Job Details

Duties And Responsibilities

• Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file.
• Evaluates monetary exposure of claim utilizing professional experience and investigative skills.
• Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results.
• Develops and maintains a proactive strategic plan of action for the life of the file.
• Maintains a working knowledge of general liability laws and statutes for multiple states.
  
  

Qualifications

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills.
• Strong organizational and detail-oriented skills and ability to prioritize.
• Ability to meet deadlines.
• Ability to handle confrontational situations in a mature and professional manner.
• Working knowledge of Microsoft Office applications.
• Ability to work in a team environment.
  
  

Work Experience And/or Education

Bachelor’s degree preferred. Two to four years’ experience required. Extensive insurance claims background with emphasis on auto liability bodily injury, premises liability or general liability.