Cashier/Food Runner

POSITION STATUS/FLSA CLASSIFICATION: Full-Time or Part-Time, Nonexempt

POSITION SUMMARY: The cashier/food runner is responsible for taking guests’ orders, ringing in orders, taking payment from the guests and bringing prepared food to guests’ tables. Hourly pay is base tipped wage plus tips.

BENEFITS & PERKS:

Great work life balance

Closed on Sunday and we close at 9 pm Monday – Saturday

Closed major holidays – Thanksgiving, Christmas, New Year’s Day, Memorial Day & Labor Day

· Access to Direct Primary Care Health Program

· Paid Time Off

· Retirement Savings Program (IRA) with Employer Match

· Bonus program for leadership after 90 days in position

· Advancement opportunities

· Free shift meals

• Some of these benefits will have requirements that need to me met in order to be eligible
  
  

KEY RESPONSIBILITIES:

• Hold the guest as the most important priority at all times; tact, good manners, mature judgement should be used in all guest interactions
• Enthusiastically greet the guest as they walk through the door, making eye contact and smiling
• Take the order listening closely to ensure every order is filled promptly and accurately, educating guests on products offered and using suggestive selling when appropriate
• Ensure orders are entered in the POS system accurately
• Operate the cash register and collect payment from the guest
• Deliver the order to our guests, ensuring accuracy by repeating the order detail to the guests
• Thank the guest and invite to return again
• Answer telephones, responding to guest inquiries and assisting with take out orders
• Communicate guest feedback to restaurant management
• Resolve guest concerns politely and quietly, with respect and a sense of urgency
• Understand in-store marketing promotions
• Execute new product rollouts including selling to guests and product execution
• Utilize cash control procedures
• Assist with routine restaurant cleaning responsibilities, including cleaning the cashier area and table bussing
• Other duties as assigned
  
  

QUALIFICATIONS/SKILLS:

• Must be friendly and guest service oriented
• Ability to communicate effectively
• Ability to use a Point of Sale system
• Must be able to work in a fast-paced environment and have a sense of urgency
• Ability to work as a team-player
  
  

EDUCATION AND/OR EXPERIENCE:

• This position does not have any specific education or experience requirements
  
  

ESSENTIAL PHYSICAL FUNCTIONS:

• Ability to stand/walk for 8 hours per day.
• Must be able to lift and carry up to 30 lbs.
• Will frequently reach, bend, lift, carry, stoop, fine manipulation throughout the shift.
• Must be able to work in both warm and cool environments, indoors and outdoors.
• Must be able to tolerate higher levels of noise from restaurant machinery, music, and customers.
• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, and seafood.
  
  

UNIFORM:

• Employees are expected to present themselves in a neat, clean, professional manner. This includes wearing a clean uniform, good personal hygiene, clean well-trimmed nails, and no gum chewing while on duty.