Recover is a Y Combinator-backed startup working to make addiction treatment for low-income people more effective and accessible. We work with governments to use telehealth and medicine to improve outcomes for people who need treatment.
Over 46 million Americans struggle with addiction, and less than 10% receive treatment. For those that do, traditional treatment only works for ~8%. By integrating medical care, outcomes can be improved up to 10x, saving lives. We are working to make sure low-income Americans have access to best-in-class treatment.
Our team includes people from Yale Law, UCLA School of Medicine, Harvard Medical School, and White House alums. We are covering millions of people, growing quickly, and hiring to expand our reach and services.
The opportunity
As an early ops hire at Recover, you’ll work directly with the Head of Operations to support our clinical, financial, and people functions. You will have the opportunity to solve problems, build teams, and develop our core metrics. There will be lots of room for growth and ownership.
This role is full-time and fully remote. You will report directly to Recover’s Head of Operations, Ian Christensen-Gibbons. Competitive salary, equity, and PTO.
Key responsibilities
Finance: Drive financial reporting and cash management. (40%)
Oversee reimbursement
Improve and run cash management
Perform regular financial reporting
Maximize revenue
People: Recruit and onboard team members (30%)
Identify hiring needs using core metrics
Support hiring and recruitment across our clinical team
Develop and refine onboarding and hiring processes
Operations: Support internal operations to deliver best-in-class care. (20%)
Drive and develop KPIs and outcome measurement
Improve efficiency
Work to improve patient and provider experience
Support on product improvements
Special projects: Support the CEO as needed. (10%)
Scale founder time with special projects
Need to have:
Experience: 2(ish) years of relevant experience (e.g., clinical ops at a telehealth startup, management consulting, etc.)
Systems: You think in and build out systems. You are structured in your thinking and work.
Complexity: You’re highly organized, good at planning, and can complete multiple projects successfully at once.
Mindset: You want to grow and are comfortable with uncertainty.
Learning: You're an autodidact with impressive speed and resourcefulness. You regularly teach yourself the skills you need from scratch.
Ownership: You’re a self-starter and are solution oriented. You try to find problems and own the process of solving them.
Humility:You’re good with rolling up your sleeves and doing work that isn’t glamorous.
Nice to have:
You have a criminal record or history with substance use
Felony convictions
Culture:
Do no harm: We are dedicated to helping all patients, without exception or compromise. If we do not think we can help, we will do our best to find someone who can.
Remember the mission: Patients come first – always.
Work together: Addiction affects people in every aspect of their life. We need to serve them accordingly.
Everyone matters: We believe that best-in-class treatment should be available to everyone regardless of geography, history, or income and are working to make that belief a reality.
Follow the data: Recover is an evidence–based program. We are constantly tracking and incorporating the latest research and using data to improve our programs. Addiction is a medical problem not a moral one, and we treat it as such.
Prioritize progress: We meet our patients where they are. Everyone’s recovery is different, and we are here to help, regardless of where they are on that journey.
Employment type
Full-time
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