The Country Music Hall of Fame® and Museum Culinary Department
Company Overview: Located in the heart of downtown Nashville, the Country Music Hall of Fame® and Museum documents and interprets the history of country music—a musical genre and culture central to the identity of the city, the state, and the nation. Accredited by the American Alliance of Museums, the museum proudly combines subject expertise, ambitious research, and preservation of an unparalleled collection with expressions of creativity in music, art, and history. The museum collects artifacts that illustrate the evolving history and traditions of country music and provides diverse learning opportunities through educational programs, publications, and exhibitions. The core exhibit follows the story of country music from its folk beginnings through its evolution as a commercial art form. Rotating exhibits examine a broad range of topics, from country classics to contemporary and emerging artists in American Currents. The museum owns Hatch Show Print, a letterpress print shop opened in 1879, and it operates Historic RCA Studio B, where Elvis Presley and many others recorded.
What We Offer for Full-Time Staff:
Medical, Dental, Vision, Life Insurance Options
Competitive Pay
Paid Vacation and Sick Days
Paid Holidays (13) and Floating Holidays (2)
401(K) with Up to 3% Employer Match
Employee Assistance Program (Free Counseling and Legal Services)
Eligibility for Public Service Student Loan Forgiveness
FREE 24/7 Downtown Parking and Transit Benefits
Continuing Professional Offerings
Complimentary Museum Admission (For Yourself, Family, and Friends)
Reciprocal Partnerships with Local Venues (The Nashville Zoo, Dollywood Theme & Water Parks, National Museum of African American Music, tours at The Opry and The Ryman Auditorium, and more)
Up to 25% Discount in Retail Stores and Onsite Restaurant Venues
Opportunities to Attend Exhibit Openings, Concerts and Special Events
Employee Engagement Activities and Opportunities
FSA and Dependent Care Options
Volunteering and Community Engagement Opportunities
Position Overview: The Banquet Manager will play a key role in the overall success of the Food and Beverage Operation. He/she is responsible for coordinating and executing all special events, i.e. scheduling bartenders, equipment needs (rentals), function set-up, presentation, event supervision, beverage/bar supervision, and closing procedures. He/she will also be responsible for long- and short-term planning and day-to-day operations logistics. The Banquet Manager recommends procedural changes, and procurements, represents his/her team at BEO meetings, works closely with Sales, Services, and culinary teams, and manages expenses to fall within approved budget constraints. This position reports to the Director of Food & Beverage Operations or Senior Banquet Manager.
Specific Job Duties:
Working Expectations: As a Banquet Manager, you’ll be handling “out of the world, multi-stories event spaces, & CMA Theater.”
Attending all weekly or bi-weekly meetings as scheduled and reading BEOs.
Understanding the proper alcohol service to our patterns and abiding by the laws.
Ensuring that all beverage consumption reports are completed and sent to the Director of Food and Beverage by the end of each event with attention to detail.
Completing a monthly inventory of the liquor, wine, and beer on time as directed & scheduled.
You’ll work closely with the event management team to ensure all required equipment, rentals, and beverage products listed on the BEOs are available for the events.
Responsible for taking care of all beverages, liquor, wine, & beer orders and maintaining the par levels. Coke products as well as mixers.
Your schedule will be based on business level, and flexibility of adjusting to last-minute needs as well as weekends and holidays will be required.
You’ll be managing and leading the team of banquet captains and bartenders to execute events with perfection and attention to detail; closely monitoring service during events and making adjustments as needed.
Creating a bar schedule and emailing it to the team by Friday every week.
Cash handling: Submitting the bank requests for the cash bars and concerts and properly returning the cash to the safe.
Bringing energy in the leaders and staff to ensure a great dining and banquet experience for our guests has been achieved daily and consistently.
Take the opportunity to obtain feedback and set a positive tone by interacting with the guests, clients, and attendees.
Work as a Restaurant Manager as requested and needed.
Manage Human Resources within the banquet and restaurant departments to attract, retain, and motivate employees. Also provide ongoing counseling, training, disciplinary actions when needed, and constructive criticism to improve performance.
Manage payroll exceptions (missing punches, vacation approvals, department transfers, etc.).
Evaluate and complete all required annual reviews promptly.
Monitor and control the maintenance/sanitation of the banquet’s equipment and related areas to ensure a healthy and safe work environment that meets/exceeds state and local standards and regulations.
Keep up with the renewal process of all state and local licenses and ongoing training.
Assist Director of Food & Beverage in developing and implementing bar menus and specialty cocktails; also, answering for any special product needs, availability, and pricing.
Manage within corporate guidelines to continually improve revenues and profit margins while maintaining quality.
Create, improve, or maintain daily assignment sheets and follow up routinely with the execution of the organization of service standards, cleanliness of the work areas, and presentation of the associates.
Requirements
Minimum Qualifications:
A minimum of 2-3 years experience as a Banquet, Bar Manager, or Restaurant Manager in an upscale resort/hotel or high-volume club/restaurant environment.
Preferred Qualifications:
Qualified candidate will be detail-oriented and have the management/leadership expertise to handle multiple events of varying scope, content, and sizes.
A proven track record of high-quality leadership, management, and execution of the operation
Successful experience with mentoring, costing, and implementing exceptional service standards in restaurant and banquet outlets.
Conditions of Employment:
Candidate must enjoy, and contribute to, an often fast-paced and very creative environment.
Candidate must possess a can-do service attitude, exhibit strong leadership qualities, excellent communication skills, a sense of humor, patience, tact, and a willingness to go the extra mile
Must be willing and available to work flexible/non-standard hours, including weekends and holidays as well as in the other Food & Beverage Outlets when needed.
Must possess a valid ABC permit to serve alcohol or obtain one within the first 90 days of employment.
Willing to learn additional skills and improve on skills to better serve the operation.
Notes to Applicant:
The Country Music Hall of Fame® and Museum is an equal opportunity employer. We respect the varied attributes, characteristics, and perspectives that make each person unique, and we believe that fostering a culture of inclusion is essential to institutional excellence. The museum promotes an environment of respect, communication, and understanding, while actively seeking opportunities to learn about and establish practices that further facilitate equity. The museum does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, childbirth and related medical conditions), national origin, political affiliation, gender identity, sexual orientation, disability, genetic information or characteristics, age, membership in an employee organization, military or veteran status, or other non-merit factor. The Country Music Hall of Fame® and Museum does not tolerate discrimination or harassment based on any of these characteristics.
We are a drug-free workplace and an equal opportunity employer that welcomes all qualified candidates to apply for open positions. The Country Music Hall of Fame and Museum is committed to providing a safe and secure environment for its staff and visitors. All offers of employment are subject to and contingent upon the successful completion of a background check and employment verification, including federally mandated E-verify processes, as required for position.
Due to the high volume of applications received for this position, hiring managers will only contact candidates they are interested in scheduling for an interview. Please refrain from calling to inquire about the status of your application.
Please upload a resume and cover letter when applying for the position.
Applications are only accepted online on our career page: https://www.countrymusichalloffame.org/careers
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Musicians
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