We are seeking a highly motivated Assistant Client Service Manager to join our dynamic team. This role is responsible for assisting with the day to day of the Client Service Manager. In the absence of the Client Service Manager the Assistant Client Service Manager will fill in and be the liaison between Bergen Logistics and our clients.
Duties And Responsibilities
Assist and help the Client Service Managers assign job tasks and projects to the warehouse
Prepare, analyze, and send daily reports.
Create and import flat files as needed (Inventory, ASNs, Pick tickets)
Plan and track the inbound materials and put away new receiving
Monitor WMS system to track SLA.
Communicate with warehouse teams and escalate issues
Intercept carrier packages as needed
Printing orders as needed
Coordinate and monitor warehouse Inbound and Outbound shipments
Communicate with the warehouse team and escalate any issues
Collect and report data and photos as needed
Enter warehouse transfers of raw materials
Requirements
Experience with Microsoft Office (Word, Excel, and Outlook)
Strong communication skills
Strong time management, multi-tasking, and organizational skills
Strong work ethic with a self-driven desire to succeed
Strong customer service orientation
Detail and results oriented
Aligned with Bergen's How We Work Together Principles including: investing in People Development, creating a Safe Environment, treating others with Respect, being able to work as part of a Team, having Trust in others, having Passion for our work and clients, having good Communication skills and having high Accountability for oneself and others
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Administrative
Industries
Primary and Secondary Education and Non-profit Organizations
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