AMD Claims Specialist

Job Description

JOB DESCRIPTION

We are seeking an experienced, highly motivated insurance professional to join our claims team. The AMD Specialist is responsible for providing superior customer service to insureds, agents, claimants and others that are encountered during general claim handling. This professional is responsible for onboarding of new clients, handling transportation liability claims, and participating in claim reviews. This is a highly visible position requiring significant business relations. Lastly, the ideal candidate will add to and bolster DMC’s unique culture – a workplace built on enthusiasm, entrepreneurship, integrity, communication, proactive problem solving, and a genuine passion for helping our customers and agents.

Responsibilities

• Verify and determine applicability of coverage
• Conduct timely and thorough investigations as required by company procedures
• Review files on a timely diary for reserving adequacy and resolution plans
• Evaluate and adjust claims within authority level
• Direct independent adjusters and appraisers as necessary
• Assess recovery potential and obtain information required to successfully pursue
• Discuss claim capabilities with prospective customers; and participate in claim reviews with current customers
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process
  
  

Requirements

• College degree is preferred but prior commercial auto claims or business experience will be considered in place of a college degree
• Minimum of 2 years claims experience
• Excellent written and verbal communication skills
• Some travel may be required
• Strong working knowledge of the Microsoft Office suite of programs and an aptitude to learn new programs
• Obtain and maintain required state licenses
• Will abide by departmental policies and procedures, including authority levels, to comply with DMC risk management controls.
  
  

Company Description

DMC Insurance is a subsidiary of Crum & Forster Company and Fairfax Group and offers a competitive salary commensurate with experience and potential of its employees. This comprehensive benefits plan includes medical, dental, life, disability, a generous 401k employer match program, and an Employee Stock Purchase Plan through Fairfax. Employees also enjoy Paid Time Off, paid holidays, and various career development opportunities, including tuition reimbursement. The company fosters a supportive work environment with amenities like an onsite gym and actively encourages community engagement through charitable giving and volunteer programs. DMC values employee input and offers opportunities to shape the company culture through employee-led committees. These offerings and the DMC team are what contribute to our reputation and standing as one of Indianapolis’s Top Workplaces.

All qualified applicants to DMC Insurance are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

DMC Insurance is a subsidiary of Crum & Forster Company and Fairfax Group and offers a competitive salary commensurate with experience and potential of its employees. This comprehensive benefits plan includes medical, dental, life, disability, a generous 401k employer match program, and an Employee Stock Purchase Plan through Fairfax. Employees also enjoy Paid Time Off, paid holidays, and various career development opportunities, including tuition reimbursement. The company fosters a supportive work environment with amenities like an onsite gym and actively encourages community engagement through charitable giving and volunteer programs. DMC values employee input and offers opportunities to shape the company culture through employee-led committees. These offerings and the DMC team are what contribute to our reputation and standing as one of Indianapolis’s Top Workplaces. All qualified applicants to DMC Insurance are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.