Salary: $110k-$120k per annum + commission based on account retention and growth
We’re looking for an experienced client servicer to join our US team as an Account Director to service and manage our current and forthcoming key clients. We’re looking for someone with the same commercial appetite as the agency, to contribute value from the offset by developing our accounts in the US.
Commercial savvy, ability to persuade, and a focus on profitability are required. The successful candidate will be a compelling and strategic communicator who can work autonomously to drive successes with their clients. This person should also have strong expertise in digital marketing. Particular expertise in influencer and paid social media will be greatly preferred.
The Goat Agency is the world’s leading social-first marketing agency, powered by influencers. We’ve worked with, retained, and scaled some of the most exciting brands in the world, and delivered award-winning social and influencer campaigns in over 70 countries and 28 languages. We’re the only truly scaled up influencer solution for large enterprises and iconic brands. You will have heard of or purchased products from most of the brands we work with. Now, we lead influencer marketing within GroupM, the media arm of the world’s largest marketing conglomerate: WPP.
Your responsibilities will include:
Developing a comprehensive training plan for the account management team as a whole and individually
Developing client organograms so the wider business can understand the brand
Taking the relevant teams through briefing meetings and brand guidelines
Attending client and all agency meetings
Developing strong relationships with Senior Client Teams
Delivering strategic insights that can be leveraged across the team to improve results
Leading internal and external meetings
Generating ideas for new revenue, leading to up-sells, cross-sells and new business wins
Monitoring campaign performance and reporting to clients
Leading the Account’s team to provide the utmost level of client service
Using your skills to push clients, and the agency, creatively and strategically
Representing The Goat Agency at global All Agency Meetings
Strong understanding of the Media landscape and the transition to digital advertising solutions
Let’s chat if you have:
6+ Years of Account Management experience working in an Agency or Brand (ideally in Advertising/Social/Creative)
Extensive knowledge of all Social Media platforms including their Ads Managers
Experience leading All Agency Meetings
Providing training for team development
A collaborative approach with cross-functioning teams
Solid communication, writing, and presentation skills
Good understanding of Influencer Marketing and Social Media
Experienced in managing teams
Exceptional attention to detail, written and verbal skills, confident speaker and presenter
Why join The Herd?
Regular social events and ongoing clubs
$250 grant to make your work-from-home set up comfortable
Provided MacBook laptop to work from
Remote working
Medical, Dental, and Vision coverage
401K with company match
One day of additional PTO for every year you’re at The Goat Agency (up to five years)
Opportunity for career progression
Seniority level
Director
Employment type
Full-time
Job function
Sales and Business Development
Industries
Advertising Services
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