Academic Success Coordinator, AHU, Tampa

All the benefits and perks you need for you and your family:

Benefits from Day One

Paid Days Off from Day One

Student Loan Repayment Program

Career Development

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: FT / Shift: Day (M-Thur. 8a.m. to 4:30p.m. / Fridays 8a.m. to 3p.m.)

Location: 660 WINYAH DR, Orlando, 32803

The Community You’ll Be Caring For

Our mission is to provide an environment where students can develop spiritually, intellectually, socially, and physically while pursuing professional expertise integrated with Christian values

Job Summary

The Academic Success Coordinator is a multifaceted role designed to support the academic success and advancement of students. Reporting to the Director of Student Academic Support Services, this position oversees the coordination and integration of tutoring services, early alert interventions, and testing center activities. By managing a comprehensive support system that includes supervising peer and professional tutors, coordinating academic support programs, and ensuring efficient testing center operations, the Academic Success Coordinator plays a critical role in enhancing the educational experience for all students. This role demands a commitment to outstanding customer service and fostering equitable relationships within the university community.

You Will Be Responsible For

Demonstrates behaviors at AdventHealth University in harmony with AHU’s “Four Words” of Nurture, Excellence, Spirituality, and Stewardship as well as AdventHealth’s Service Standards of “Keep Me Safe, Love Me, Make it Easy, and Own It.”

• Oversee the day-to-day operations of academic support services, including tutoring and testing, ensuring high-quality support and adherence to university and regulatory standards.
• Implement and assess the Early Alert Program (EAP), coordinating interventions and support for students facing academic challenges.
• Collaborate with faculty, student academic support, and student experience teams to develop and enhance programs that promote academic success.
• Manage and train staff, including peer and professional tutors and test proctors, ensuring they are well-prepared to meet students' needs.
• Maintain accurate records and reports related to service usage, operations, and student progress, and utilize this data to inform strategic planning and improvements.
• Coordinate with relevant university departments and external agencies to maintain accreditation standards and compliance with educational policies.
• Develop and maintain strong collegial relationships with all university constituents, fostering an inclusive and supportive learning environment.
  
  

Qualifications

What Will You Need

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor’s degree in education or related field or five (5) years teaching, tutoring, or management experience in higher education.
• National Tutoring Association (either at hire or within 6 months of hire date)
• Strong management and supervisory skills, with a focus on student development, performance management, and team leadership.
• Ability to tutor in undergraduate and graduate courses
• Ability to train, supervise, and teach students how to tutor effectively
  
  

Licensure, Certification, Or Registration Required

• National Tutoring Association (either at hire or within 6 months of hire date)
  
  

Education And Experience Preferred

• Master’s degree in education or related field and teaching, tutoring, and/or management experience in higher education; demonstrated leadership and creative accomplishments in a student-support role at an institution of higher learning.
  
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.