Swasthi Malladi

Are you going to Gainsight's Pulse conference next month? If you're going AND also trying to figure out how to make sure your product doesn't get cut from customers' tech stacks, then you need to attend this session at Pulse: ✂ Surviving the Cut: How to Communicate ROI throughout the Customer Journey 🗓 May 15 at 11:15 am 📣 Join our panel of experts for a discussion on how to communicate ROI throughout the customer journey, including: -Ways to communicate ROI throughout the year (including examples!) -How to communicate ROI outside of a meeting -What to do when ROI is not great -How CS can bridge the gap when the product can only do so much -How to break down barriers between sales / product / CS to effectively showcase ROI 💡 The experts: Alana Stoltzfus - Senior Digital Growth Manager at Okta Dan Ennis - Senior Manager, Scale Customer Success at monday.com Justin Chappell - VP Customer Experience at 6sense Inc. Nikola Mijic - CEO & Co-Founder at Matik #gainsightpulse #customersuccess #csm #revenueoperations #revops

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What is the most important metric for RevOps? ✨ Adam Edmiston, Associate Director of Revenue Operations & Strategy at Bloomreach, shares about his ideal North Star metric: productivity. ⬆ Here’s how you look at it from a planning perspective: ✅  Look at the historical quota attainment numbers — how much has the rep / account manager achieved on a fully ramped basis? ✅ Identify your methodology, i.e., if you’re planning to increase productivity by 20%, how are you going to achieve it: by hiring more SDRs, or by selling a new product or SKU? ✅ Beyond this, look at the leading indicators: win rates, conversion rates, ASPs, NRR, GRR, etc. and how that will impact productivity. Adam also talks about: 🎯 Effective ways to help teams visualize their contribution 🎯 KPIs to bring multiple functions to collaborate with each other 🎯 3 top skills for a RevOps professional to grow in their career Head over to the link in comments to tune in to the full conversation 💬 #podcast #gotomastersshow #revenueoperations

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Companies are talking about hiring SDRs Candidates are talking about if anyone is hiring. Not many candidates ask the hiring process. We bring you Ishani Shukla once again where she breaks down the SDR hiring process at Zluri. This is typically the same process everywhere. Would anyone share a different hiring process they have been through? #sales #hiring #sdr

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At SalesIntel, we're thrilled to partner with innovative companies like Openprise! OpenPrise was looking to improve customer retention, build strong coordinated sales plays, and more clearly quantify ROI. With these lofty goals in mind, OpenPrise’s RevOps team tapped us to provide the data to transform their processes. Together, we followed a three-step approach to achieving workflow efficiencies, defining lead quality, measuring markets, and enhancing workflows. In working with us, OpenPrise’s RevOps team has streamlined ABX sales motion and achieved an impressive $145K Average Contract Value! And they aren’t slowing down any time soon! Want to see how we helped? Read the full case study here: https://hubs.ly/Q02ClvhJ0 #RevOps #ABM #ABX #b2bmarketing

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Are your BDR outbound efforts falling flat? Marketing and sales teams waste time and resources on generic, one-size-fits-all outreach that fails to resonate with busy B2B buyers. These buyers are craving personalized experiences that speak directly to their unique challenges and goals. But what if you could create an integrated campaign that surrounds your target accounts with consistent, personalized messaging? By incorporating links to personalized landing pages into your BDR sequences and email campaigns, you can drive higher engagement and accelerate the buying process. And when your BDRs follow up to discuss the tailored content, you create a seamless, high-impact experience that cuts through the noise. This coordinated approach harnesses the power of both inbound and outbound personalization to deliver relevant and consistent messaging to prospects at your target accounts. Ready to refresh your ABM program with some new tactics that are working right now? We've got you covered 👇 https://bit.ly/3R8S4wT

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✨ Introducing RevSure Reli: A Generative AI Copilot for High-Growth Marketing Teams ✨ Reli delivers instant answers to your most pressing questions and reduces workload by automating summaries and reports—all within Slack. Consider asking Reli: ⚡ Which campaigns are generating the most SALs? ⚡ How much pipeline have we generated this quarter? ⚡ Which campaigns have the highest spend this month? ⚡ Which campaigns have generated the most pipeline this year? Supercharge your marketing and sales performance with RevSure. Learn more here: https://lnkd.in/g73gnpug #generativeai #b2bmarketing #copilot

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Ever feel like you're overpaying for talent? With Exordiom Talent, that's a thing of the past. We've have 100's of pre-vetted team of GTM resources (BDRs, AEs, SalesOps, Marketing, CS, Customer Support, and SFDC Admins) who can quite immediately be placed in your company as contractors, who act as your full-time in-house employees. We promise high-performance. We leverage multiple decades of our GTM scaling experience in sourcing and providing these talents. Imagine having these for a fraction of the cost of your local resources! No more settling for underperformers, when you can have key players, no matter where they are in the world! Ready to scale your GTM, while making sure your costs don't skyrocket? Send us a message! #GlobalTeam #Expertise #ElevateYourStrategy #BusinessSuccess #GTMOptimization

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A deal isn't real until you get paid. In SaaS, that means on delivery... How can you make sure all your deals are real, without slowing down? -Create a deal review committee? Smart sellers will work around it. -Give Customer Success veto power? You will never hit your quota. -Document everything in a crystal clear statement of work? You will kill deals. The answer, is none of the above. Instead, do this... Define "Foundation Build" features/functions for your product suite. Now, build a forward thinking product roadmap and (gulp!) SHARE IT. Clearly explain to your customers, "We do X for Y; we do NOT do A for Z." For example, "We provide world class integration services to financial technology companies; we do NOT build for traditional banks. We've partnered with Stripe to serve that market." This roadmap will shift: it's written in sand, not stone. Next, educate your team on what you want to sell, and to whom. Remember to financially incentivize them to do the right thing. Your team will evaluate deals in the same way that you do. They will make better decisions that positively impact the business in a wholistic way. They will help you win, and deliver on better deals, faster. Want more on Customer Success? Find us at: www.deliverdelight.xyz hello@deliverdelight.xyz #customersuccess #startups #corporate #growth #customerexperience #innovation #technology #creativity #entrepreneurship #leanstartups #sustainability #sales #enterprise #b2bgrowth #b2bsales #saas

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THREE COMMON PITFALLS FOR CS TEAMS Every SaaS company wants less churn… And in 2024, the way to achieve that is to move away from a reactive approach to retention. That’s why Joanna Johnston, Senior Vice President of Customer Success at Gong, is sharing the three most common pitfalls for CS teams - PLUS how she uses AI to address these challenges. The first pitfall? Data shortage. "Leaders often rely on incomplete and fragmented data points, like call notes taken by their team, scant customer feedback, and possibly some product usage metrics, to try and develop an image of the truth. But fragmented data leads to an incomplete image of the truth." Find out the other two common pitfalls and how to mitigate them using AI in the latest issue of The Edge: https://lnkd.in/gEdBE-rb

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As a GTM leader, you’re probably trying to solve big problems, like outbound sales, every day. A lot of other GTM leaders working on improving their sales motions have been tuning into The Transaction. Just a hunch, but if that's a serious priority for you, you should really check out this episode. In Episode 9, Doug Landis, CEO of DL ADVISORY joins Co-Hosts Craig Rosenberg and Matt Amundson for a B2B sales and messaging masterclass, including an explainer of his Hypothesis Selling methodology. Doug dives into how to solve serious sales issues such as: 💩 Why Outbound Has Become So Ineffective ↕️ The Value of Verticalization in Competitive Markets 💡The "Thought-Leadershipization" of Executive Teams Also, Craig is locked in a life-or-death struggle against the internet and Matt shares his personal insights on Nick Mehta and Doug’s fashion choices. Check out the full episode using the link in the comments! 🗣 Huge shoutout as always to the team at Ringmaster B2B Podcasting who make this show possible! If you're launching a podcast for your brand make sure you're partnered with the go-to solution for branded podcast production. #outbound #outboundsales #b2bsales #gotomarket #saassales

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3 Massive Blind Spots impacting CRO's today! Knowing the average CRO's tenure is 17 months at their current company, we're focusing our attention on helping teams stop the bleed. Primary reason CRO's don't last is due to the lack of accountable visibility across their GTM motions. And here are the 3 top blind spots that exist across teams today. 1. Opportunity detection at the buyer level. It's easy to get at the account level...but that's relatively worthless if you can't know which specific buyers are in-market. 2. Account Coverage via your network. Warm intro's are critical in today's buyer economy. So it's important CRO's enable their teams to know who can help them break into their key accounts. 3. Performance Attribution is often questioned when it comes to marketing initiatives. Not anymore. Every channel must have a clear path to revenue. And that attribution must be easy to see. Otherwise, you're left questioning if marketing, sales, self-service, or partners are the reason for attribution. And not know....adds to the short tenure of those in this role. We wrote a blog all about these 3 areas - check it out and let us know what you think.

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As an agency leader, you know scaling sales within your organization is no easy task... 🥵 Thats why we've pulled together resources to help guide founders and agency leaders in the right direction to scale beyond founder-led sales methods and on to a repeatable GTM strategy with RevOps as the secret weapon. Check out the full blog post and access the guide via the link in the comments 👇

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ZoomInfo Copilot is transforming the way sales teams work. Just ask Joy Rohde, Sales Director at Earnix. Leveraging customer intent data and AI, Copilot helps sales teams focus on the best accounts and confidently reach out when they're ready to buy. ⏰ T-minus three days until Copilot is here — you don't want to miss it! #ZoomInfoCopilot

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Skip the discovery call, and get straight to the product. 🚀 Join Ben Davis at RevGenius GTM Demo Day. In a 10 minute demo, Ben is going to show you how Coefficient can help drive growth. See you on June 26th 11AM ET Register here  https://lnkd.in/ggSGncMX #RevOps #RevenueOperations #GTM #DemoDay #Analytics #DataConnectors

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Veronique Montreuil is at Gainsight Pulse next week. Grab coffee with V while in St.Louis to discuss what's keeping you up at night, how your prioritization is evolving given market dynamics this year or what your biggest takeaways from the sessions are. #networking #passionateaboutcustomers #partnersingrowth #customersuccess #CSM #successcalibrators

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🚀 Ready to master hiring #ProductMarketing talent? 🚀 Heidi Ram shares 5 essential steps to finding and hiring the right fit for your organization. From defining key requirements to crafting competitive offers, these tips will transform your hiring strategies. #HiringTips #SaaS #ProductMarketing #HCM #TalentAcquisition

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Ready to Transform Your Sales Meetings with Executives? Navigating sales conversations with top executives can feel like walking a tightrope. But fear not! Stephen Timme and Ben Cagle, alongside Adam Clay, CEO of RNMKRS, share invaluable insights on The Cringe Podcast that will elevate your sales performance. Dive into these golden nuggets: Goal Alignment: Executives dream big and plan long. Connect your solutions to their strategic goals and watch your relevance soar. Value Over Product: Skip the nitty-gritty product details. Instead, showcase how your solution adds tangible value and solves real problems. Data-Driven Persuasion: Come armed with robust data and research. Executives love well-supported arguments that build credibility and trust. Storytelling Magic: Turn your pitch into a captivating story. Use real-life examples and case studies to make your solution memorable. Agility is Key: Stay ahead of market changes and be the agile partner executives need. Keep your approach fresh and informed. Relationship Building: Focus on creating lasting bonds. Trust and long-term relationships lead to repeat business and referrals. Collaborative Power: Team up within your organization. Cross-departmental collaboration can create holistic solutions that wow executives. Ready to elevate your sales game? Listen to the full episode and read more in Stephen’s most recent blog to get the edge you need. Let’s start a conversation with FinListics and transform your sales strategy today! #ExecutiveSalesEngagement #BeReady #SalesSuccess #PodcastInsights #SalesLeadership #FinListics https://hubs.li/Q02BCyCs0?

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