Shellie H.

Mondays at World Wide Technology are for #Mentorship 💡 Today, our WWT LEAD ERG hosted a Speed Mentoring activity with WWT senior leaders, giving our employees the opportunity to discuss work-life balance, career advice, and leadership! How has mentorship impacted your career? 💬

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How are unified communications transforming work? That was the big question UC Advanced’s editor asked industry executives, including Justin Hamilton-Martin, Director of Product Strategy, Enreach for Service Providers. Justin commented on the need to focus more on the CX, embrace IT capabilities as part of UCaaS, and remember that businesses buy benefits and outcomes. Read the full article here: https://lnkd.in/eisKRBkb #CX #UCaaS #UC

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Preparedness is key to shining during any interview! #Karat’s EVP of Product and Operations Scott Bonneau shares tips to help you prepare for interviews whether they are over the phone, virtual, or in-person. Your technical capabilities may be the priority, but interviewers want to know about your critical thinking, problem-solving, and leadership skills, too! 👉 If you’re prepping for a #TechInterview, Nathan Eddy for Dice features expert advice for navigating the hiring process with ease! https://bit.ly/3R2jLY9

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Verizon Business and ABI Research discuss how deploying a private cellular network can increase productivity by 30%, minimizing downtime and optimizing operations. #VerizonBusiness #ABIresearch #Private5G Download the ABI report here to learn more: https://hubs.la/Q02zXT1m0

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“If a company invests in learning today, they will have more engaged and impactful employees ready to tackle tomorrow’s challenges.” Sara Dionne, VP, Learning & Development (CLO) at Comcast (LinkedIn Workplace Learning Report 2024)   Learning and development not only motivates and retains team members, it's a game-changer for businesses. In today’s ever evolving world, success requires skills agility - utilising the right skills at the right time for the required tasks. Simply put, employee growth fuels company growth, which is essential for thriving in the AI era.    How can we help you develop your team? Check out what we have to offer...   🚀 17 Tech Apprenticeships for the digital age 🎓 6 Free* Tech Courses - Level 2 and 3 qualifications via live virtual learning 🔧 Tech Career Talks - free online workshops to support career progression and upskilling   Employers - book an 'Info Session' with us to find out more about our apprenticeships here... https://lnkd.in/dWRe4Dvj or visit our website to explore our full provision.   #LearningAtWorkWeek #TechSkills #Apprenticeships #professionaldevelopment #tech    *Eligibility applies

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🌟 Embracing authenticity in leadership can have a profound impact on business success! Check out this insightful article featuring Laura Smith Biswas Smith, Co-Founder of Cadence Communications, as she discusses how authenticity contributes to the bottom line. A must-read for all leaders and entrepreneurs. Read more here: https://lnkd.in/gm2hvmv7 #Leadership #Authenticity #BusinessSuccess #Entrepreneurship

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Facing a #SkillGap in #SemiconductorManufacturing, tech leaders must pivot to ensure innovation isn't stifled.📈 Read how #HCLTech is addressing this through - 💥Education partnerships to prepare future talent​ 💥Upskilling our current workforce to ensure cutting-edge competencies​ 💥 Global talent acquisition that diversifies our expertise​ 💥Tech-driven solutions that efficiently leverage AI​ Partnering with HCLTech not only helps you mitigate your skill shortage impacts but encourages sustained innovation and quality. ​Together let’s build a strong future!🌟 Read more🔍: https://lnkd.in/ewFxa-8X ​

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Evolving needs, enduring solutions — Get tailored teams for a flexible future. Battling rising costs and stagnant customer satisfaction? Comcast's outsourcing journey reveals a strategic pivot to better service and cost efficiency. This post will explore why Comcast outsourced its customer service. Read more: https://hubs.li/Q02y4Qht0. #Enshored #OutsourcingSuccess #BusinessOutsourcing

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Say goodbye to #WISMO queries as you proactively answer questions about delivery timelines. ⚡️ With the help of #AI and #machinelearning, your #business can now provide accurate and precise estimated delivery dates. 🗓 Translate technical carrier updates into meaningful #postcheckout communications your customers will love! 📲 Read more about how these new developments are transforming the delivery experience 👉: https://hubs.li/Q02qnmqV0

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Capture and business development are often used inter-changeably...but there are key differences. Hear more from Brian (and other thought leaders across TIAG!) on how our employees are driving change and innovation. #TechConnect #TalksthatTransform https://lnkd.in/eRwm7SWt

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Nearly 80% of providers plan to open one or more additional locations in 2024. But more locations mean more staff and a greater strain on your internal resources to ensure everyone is aligned. To streamline your processes across different centers, automate tasks and communication to take the right action at the right time. 🌟 Our 2024 ECE Benchmark report compiles survey responses from nearly 5,000 childcare operators & system data from our 63,000 monthly users. These insights have been meticulously crafted to empower informed decision-making in your ECE business. Stay ahead of the curve with the ECE Benchmark Report, designed for executives like you 🙌 US: https://bit.ly/4c328zS AU: https://bit.ly/3RtWQoS

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At Lumen Technologies, the focus extends beyond innovation to nurturing its #workforce. Discover how the company's comprehensive benefits strategy, including enhanced #familycare and educational support, propels both employees and the business forward. Charles Ho, the Lead Benefits Analyst at Lumen, explains why and how Lumen enhanced its offerings to drive better outcomes for its employees and business alike. Read more 🔽

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AI voice cloning phone scams are on the rise, and you could be the next target. TNS Chief Data Officer, Greg Bohl, demonstrates how scammers can clone voices from social media clips and even your voicemail greeting. Check out his segment with ABC 7 Chicago for key tips: https://abc7.ws/3KhYcyN #AI #VoiceCloning #Deepfakes #Scams

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"Wholesale customers have so many options in today’s market that it is more important than ever to stand out," shares Darren Kolb, AVP of Client Services for Verizon Partner Solutions. "We aim to 'make it fast' and 'make it easy' by communicating clearly and consistently as we continue to evolve our network and our product offerings, including 5G, IoT, and Fixed Wireless Access." See how we examine everything from the customer’s point of view in Darren's piece in Telecom Review Americas → https://lnkd.in/gtS_3CaX #Verizon #VerizonBusiness #VerizonPartnerSolutions #VZ #5G #Networks #Connectivity #CustomerService

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Today I thought of an excellent task for ChatGPT -- how to find a DMV office that is not completely mobbed with people. RESULTS: - Copilot could only provide a single location. It was confused. I tried to rephrase several times: "Please provide a list of California DMV locations within a 50 mi radius of Oakland -- ordered from lowest population density to highest" "Please provide a list of 25 California DMV locations within a 50 mi radius of Oakland, the list must be ordered from lowest population density to highest" - ChatGPT got the task in the first go. Here is a list of 25 California DMV locations within a 50-mile radius of Oakland, ordered from lowest to highest population density: Martinez City: Martinez County: Contra Costa Population Density: 1,578 Novato City: Novato County: Marin Population Density: 1,740 Livermore City: Livermore County: Alameda Population Density: 2,345 Pleasanton City: Pleasanton County: Alameda Population Density: 2,534 Oakland Coliseum City: Oakland County: Alameda Population Density: 2,872 Fairfield City: Fairfield County: Solano Population Density: 2,878 Fremont City: Fremont County: Alameda Population Density: 2,944 Antioch City: Antioch County: Contra Costa Population Density: 3,075 Hayward City: Hayward County: Alameda Population Density: 3,153 Walnut Creek City: Walnut Creek County: Contra Costa Population Density: 3,264 Pittsburg City: Pittsburg County: Contra Costa Population Density: 3,311 Concord City: Concord County: Contra Costa Population Density: 3,578 Richmond City: Richmond County: Contra Costa Population Density: 3,690 Vallejo City: Vallejo County: Solano Population Density: 3,897 Redwood City City: Redwood City County: San Mateo Population Density: 4,427 Santa Rosa City: Santa Rosa County: Sonoma Population Density: 4,500 Foster City City: Foster City County: San Mateo Population Density: 5,498 San Jose City: San Jose County: Santa Clara Population Density: 5,700 Sunnyvale City: Sunnyvale County: Santa Clara Population Density: 6,500 Milpitas City: Milpitas County: Santa Clara Population Density: 6,600 Santa Clara City: Santa Clara County: Santa Clara Population Density: 6,967 San Mateo City: San Mateo County: San Mateo Population Density: 7,700 Berkeley City: Berkeley County: Alameda Population Density: 11,267 Daly City City: Daly City County: San Mateo Population Density: 13,489 San Francisco City: San Francisco County: San Francisco Population Density: 18,500 ​​

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📣 We've partnered with Lighthouse Works to create more career opportunities for the blind and visually impaired in contact centers! EquiVista by Lighthouse Works leverages #AI-powered experience orchestration to provide an accessible interface for #GenesysCloud, providing: ✅ The ability to automate repetitive behaviors ✅ Streamlined workflows for improved efficiency ✅ Hotkey support for simplified control And more! Learn more about how EquiVista is changing lives and creating job opportunities: https://gsys.cx/3XLDm39

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