Ross Goldberg

Wendy Xiao, Molly Alter, Aaron Liu, and I recently hosted a dinner with CMIO / CIOs from top NY health systems and execs from startups who are building solutions across the care delivery and back-office billing stack. A few takeaways: - Delivering value-based care at scale changes the incentives for health systems in such a way that they require unique point solutions that can help them triage and manage at-risk patients. - While scribing platforms are certainly powerful in the administrative burden they can take off of doctors, their full value may not be unleashed until they can convert notes into the appropriate fields / codes for billing. - More attention needs to be paid to social determinants of health. For example, certain types of new addiction treatment, like gambling, may soon be covered by insurance if data continues to show that there are serious negative health implications for people affected. Treatments like Ozempic are also showing promise in the field of addiction. In the coming years there will an increasing acknowledgment of how interconnected social factors and medical health are across all patient populations. If you’re a healthcare exec looking to learn more about what the next generation of healthcare IT startups are building, or a healthcare startup looking to get involved, please reach out. cc Northzone

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🎙️ Amy Saper is a force of nature, having held senior product roles at Uber, Twitter, and Stripe, as well as being a partner at Accel and a Sequoia Scout, before joining forces with Jeff Clavier Tripp Jones Susan Liu Andy McLoughlin and team at Uncork Capital. Amy and I had a great conversation recently (Podcast in the comments below), but here are the main areas we covered: 1)Transitioning from product roles to VC: The adjustments that needed to be made and the similarities and differences of VC and working at startups. 2) Capital Constraints and Creativity: Drawing from her Twitter days, where the original 140-character limit spurred creative communication, she believes that today's capital constraints can be a large net positive for companies in unlocking creativity. 3) Being Client centric as VC: A strong parallel exists between operating companies and venture firms in their customer focus. What does being client centric mean in the context of VC firm and what is VC's version of Product-Market Fit? 4) Talent Attraction and Development: Her non-negotiable is a founder's ability to attract and develop top talent as it's a huge correlation to startup success. listen to the full conversation in the link in the comments: #VentureCapital #Startups #Innovation #Entrepreneurship #Leadership #fundraising‍‍‍‍‍

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I've seen NO ONE read this correctly; the headline is pure clickbait. More GPs are planning to fundraise now (as they say "nearer") than last year. This is the largest YoY jump, instead of not planning another raise. Why? The data here suggests those who pushed a decision further out have decided. • Not decided: from 44% to 27% • No plan to raise: 6% to 13% = 2x increase • Deciding to fundraising now: 4% to 12% = 3x increase https://lnkd.in/gkAC6GGr

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🚨 Bookkeeping is HARD - a Lesson from Synapse's Collapse 🚨 I was recently quoted in Mary Ann Azevedo's TechCrunch article on the bankruptcy of Synapse, a banking-as-a-service startup. As someone who works at a CPA firm that does bookkeeping for clients, the Synapse situation really resonated with me. Synapse had essentially one job - to sit between fintech startups and banks, and keep track of where each end-customer's funds went. Sounds simple, right? WRONG. Bookkeeping, especially in the highly-regulated world of finance, is incredibly complex. When Silicon Valley tries to "move fast and break things" in fintech without truly understanding the accounting complexities, people can actually get hurt. Supposedly, Synapse's collapse has impacted up to 10 MILLION consumers who now can't access their money. 😱 That's a lot of ordinary people who are going to have problems paying their rent or getting groceries. I'm seeing a similar wave of unkept promises hitting the small business accounting space. Startups saying that they can "automate" complex accounting tasks, but not really understanding what they actually need to do. And not taking into account how their mistakes will impact their small business customers. The last time this happened there were a lot of business owners who ended up losing a lot of their hard-earned cash when their supposed expert accountants messed up or dropped the ball. 😞 I'm sure that will happen again, and it bums me out. I'm all for moving fast and breaking things, but not if it hurts other people. https://lnkd.in/g6p_5viM?

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I am often asked how to help someone break into venture capital. Here is my most recent advice: "VC is hard to break into. Because of the market, many funds will be struggling to raise their next funds so may not be looking to hire. She may want to focus on ones that have recently announced new larger size funds than their previous. They will need more people. And she should target ones in the space she is interested in. Why is she interested in venture? Can she evidence that through behaviour? She's done the right thing spending time with a startup. That is a traditional path. She could also find people who recently got these roles or have just been promoted from analyst to principal and speak to them about how they got in, what they did right to get promoted and what they think firms are looking for." What advice would you give? #founders #startups #venturecapital #buildinginpublic #investinginpublic More at unbundled dot vc.

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Since joining SVB at the start of the year, I’ve been asked, “Why SVB?”. First a sidetrack on VC equity, and selecting the right VCs. Over the years, I’ve counseled management teams when considering equity options, to not simply go for the highest valuation. Sure, terms matter, but who you take those terms from (and their track record when things don’t go to plan) matter even more. In venture, it’s really about the ‘eventual outcome’ more than the immediate gratification of the highest valuation. Taking equity from a ‘tourist VC’ is riskier, particularly if they have poor incentives or a track record of supporting companies. Great VCs support with additoinal equity and/or aid the company to a soft landing when the going gets tough. For venture debt/banking it’s the same. The terms really do matter...but who you take the terms from...can matter even more, especially if the Company deviates moderately from plan. When I was looking to make a career change, SVB was at the top of my list. Why? ·        SVB has 40+ years doing Venture Debt ·        SVB speaks Venture Debt most fluently, with 1500+ bankers focused solely on the technology sector, and largest market share. ·        SVB cares tremendously about its reputation as having the softest approach when a company underperforms (happens regularly in venture) ·        SVB continues to attract strong talent and clients, post First Citizens merger (very safe, stable). Not a tourist (many platforms try it for a few years and then exit the product set abruptly). #SiliconValleyBank #VentureDebt

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Elizabeth Cook, Managing Partner of VC firm AI Capital, addresses the art of the [VC] deal: An intricate blend of relationship building, offering a succinct and concise value proposition, domain expertise, and of course, profit! #venturecapital #vc #ai #artificialintelligence #enterpriseai #startups #entrepreneurship #investing #alternativeinvestments #familyoffice #pensions #foundations #endowments

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Super helpful article and accompanying doc with a #Startup #Equity Calculator to determine the equity for early hires, thanks to Pear VC head of talent Matt Birnbaum! Thanks for sharing Pejman Nozad! 🙏🏼 You can read more here How to structure startup equity for early hires: https://lnkd.in/ggmpT5-Y Google Doc: https://lnkd.in/gjsvths6

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Building and supporting companies within the #VentureStudio model puts our team in direct communication with a lot of #founders. This is among my favorite things about working at the 9point8 Collective. After a handful of calls with early-stage founders today, I began to think about the things I appreciate about them. The list includes more than the three qualities I’ve listed below, but these ones really stand out to me: ↗ Optimism. It's a hard world, y'all. Founders see challenges as opportunity. What an awesome quality in a human being. It makes me want to be around them. 💪 Grit. Nothing worth accomplishing comes easily. Founders get this. They accept that failure is on the critical path to success and they push through it. 🏃‍♀️ Hustle. With scarce resources, founders create lasting value, fast. They put superhuman effort forward to make that happen, building a vision into reality. It’s inspiring. Venture Studios celebrate all of the above and provide critical support to #startups and their leaders - when they need it the absolute most. This is a big part of why I love the model - and my job - so much. What qualities do you admire in founders and #entrepreneurs? Neal Ghosh Blair Merlino Evan Allen

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#Secondarytransaction: a way to invest in venture-backed companies without as long of a holding period. $600 million of secondary transaction volume so far this year, which represents a 50% increase over yearly activity at this time in 2023. https://lnkd.in/dcrAM_55

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Interesting new surrvey about the VC industry by PitchBook: 13% of VC firms are not planning to raise a new fund and 27% of VC firms have been pushed further thier plans to raise a new fund. That means a 40% decline. No wonder that startups are haveing tough time to raise funds. See article below. https://lnkd.in/exYYyCPu

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So much of VC recruiting is just about being seen. Let’s get aspiring VCs noticed 🌟 Along with posting open VC roles every Wednesday, I like to have posts where aspiring VCs make themselves known to VCs looking to hire. I’ve done this a handful of times and IT WORKS! Many aspiring VCs have been contacted by firms just from commenting their info. Lets do it again! Leave a comment: 👤 Name 📍 Location 💼 Desired role 📊 Stage focus 🔍 Industry focus #venturecapital #startup #recruiting #hiring

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Here’s a question investors are often asked: When evaluating early stage companies, how much time do you spend on due diligence around future exits? It’s not surprising we hear this question a lot. Also not surprising: it’s got a wide range of answers depending on the firm. Some don’t spend much time here at all. Others make it a point to put meaningful time in as part of their process. Our current thinking: take the time to do the work on public market comps. At Alpaca VC, we spend significant time understanding how public market investors will  realistically value a business based on margin profile, product, business model & TAM. In short, we want to know: how will this company be valued at scale when we get taken out? Yes, we can acknowledge that the journey toward exit is a windy road and that there may be pivots along the way, but there are still public market companies that have a business model similar to the early stage company you're evaluating. And you can always look at gross profit multiples if you think the margin profile will change over time. So we still do the work on the comps. Quantitative metrics we look at when making the comparison to public market comps include EBITDA multiple, revenue multiple, Gross Profit multiple or all of the above. As part of this process, it’s also important to factor in the public market company’s year-over-year revenue growth as this will also significantly impact the multiple it trades at. Simple example: if you have two public market companies with similar business models and similar margin profiles, but one's growing 100% year over year, and one's growing 50% year over year, then obviously the DCF (discounted cash flow) analysis is going to spit out a very different valuation for the one that's growing faster. Why this matters: When you take all of that information into account as you evaluate an early stage business, you can begin to create a realistic picture of how this company will be valued in the public markets at exit - or how an acquirer will value the company for an acquisition. Strategic acquirers may, of course, pay a premium, but we won’t underwrite for that. This allows us, for example, to form conviction around valuation based on revenue and gross profit predictions. If we think they can do $100M of revenue five years from now, we use this diligence process to form a thesis about whether the characteristics above (product, margin, business model, etc.) will cause the company to be valued at $200M vs. $500M vs. $1B at exit. Curious how other early stage investors think about underwriting an exit and how much time they’re spending on public market comps even though these companies are in their infancy.

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On the time Y Combinator cofounder Jessica Livingston tore me a new one and changed the future org structure of Ramp: At YC, we attended weekly office hours where every startup shared 1/ their weekly growth %, 2/ their biggest problem, and 3/ what they were doing to solve it. That week in summer 2015 our startup Paribus had grown 20% w/w, our biggest problem was that we were getting too many customer support tickets, and our proposed solution was to hire a customer support person (as the third hire at a then two-person startup). Jessica pointed out that if our solution was to hire someone to deal with customer issues, then next week when we grew more we’d have to hire another person, then another, and so on. Her point was that the real solution isn’t solving tickets, it’s listening to customers and building a better product so customers never need to write in the first place. She told us how Brian Chesky of Airbnb, an icon even then, would still walk around wearing a Jawbone headset so he could personally take support calls, hear customer feedback and deal with problems immediately. She (kindly and graciously) schooled us in front of the group, and it was one of the best learning moments I’ve had as a founder. In a sense, every customer support ticket is a privilege – someone took time out of their day to write about how to improve your product. But it’s also a failure – you could’ve saved them that time by making the product better and more intuitive in the first place. You can’t out-hire a bad product, or compensate for poor taste with a big support team. Support is not a cost to minimize, it’s a key function every company should take seriously. When you listen to customers and make your product intuitive, you get output graphs like the below – where the rate of active user growth far exceeds the rate of support tickets. To this day, almost a decade later, support reports into product at Ramp

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Summary: Harlem Capital, a venture capital firm focused on backing diverse founders, is raising its largest fund to date of $150 million. This would be its third fund and is a testament to the industry's continued support for diverse communities. Key takeaways: Harlem Capital was founded in 2015 with the goal of supporting diverse founders. The firm has $174 million in assets under management and has made investments in over 80 companies. The successful raising of the $150 million fund would be a show of success for both Harlem Capital and the industry's continued focus on diversity and inclusion. #venturecapital #vc #venture #diversity #dei

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“The deal team tends to forget about the ambers and greens, even though they often outweigh the reds”🚦 That was the feedback shared with me by a seasoned CEO who is now running his third PE-backed company. He was making the point that traffic light (or “RAG”) ratings for diligence findings are usually effective for helping to focus the mind of the deal team on the single-most impactful diligence findings (usually those flagged as red risks). And this is often what is required to get deals across the line⏩ ⚡However, when it comes to operating / integrating the newly acquired asset post-closing, in the aggregate, it is often the lower-order issues identified in due diligence that require the most attention and are those that are most neglected by the deal teams. 🔰 With a degree of compassion, he acknowledged that “you can’t really blame the deal teams. Investment committees and boards rarely have any interest in discussing ambers and greens”. 📄 It is for this reason that some of the more sophisticated corporates and financial sponsors are now broadening their internal reporting and dashboards. 🖼 The goal being to expand the viewing pane through which diligence issues are considered holistically and integrating feedback from the management teams / PMI advisors earlier in the diligence process. One Head of Corporate Development told me that “we used to include a list of the top ten (or so) risks and their mitigants in our board submissions. Now we share a dashboard of all of the findings and we make sure we take into account the feedback of our ops team before we do so”. No doubt to the relief of management teams and PMI advisors, this approach seems to be increasingly common. Although, by way of contrast / light relief, I was also recently talking to the Global Head of Corporate of a large advisory firm about their innovations in the space of diligence. One example he gave – with surprising enthusiasm - was the recent introduction of a traffic light system into their DD reports… Fortunately for them (and their clients) this was not the only (so-called) innovation… #manda #dd #duediligence #pmi #ragreports #dontforgettheambersandgreens

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Dan Primack of Axios has some choice words for VCs in this post. If you are an investor, LP or a founder raising money from VCs - worth the read. I tend to agree with Dan here and have some thoughts... 1) Private Equity is an ecosystem that relies on flow not a one-way transfer of assets. VC is semi-broken right now because no one wants to sell off a portfolio below performance targets. Could mean game over for the GPs. Seems like public, private and venture are all trying to remain optimistic while waiting for a drop in interest rates and an uptick in IPOs or PE buyouts to start the liquidity flow again but Fed and inflation data keep frustrating this kicking off. 2) VC have one core job as far as LPs are concerned....Create a magic black box that is a cash multiplier. Not a black hole! When and how early investments become liquid need to change also. 3) We have an 80 year old VC fund model that requires wild, best-case scenario power-law returns to generate the performance numbers the asset class promises to investors. This handcuffs GPs to staying in deals for a very long time as the early exits or lower deal multiples can drag funds performance and then their job security, fee structure, etc as I alluded to above. This also drives companies to "go big or go home" and operate with inherently more risk than stability. 4) Dan talks about the need for liquidity and to get back to the money flow. This is easier said than done as a minority investor. Incrementally easier if you and your co-investors are able to steer the company at the board level but its still "not your company" and the "market is the market" re comps/multiples and demand. 5) So - what can we, as an industry, do about this? We have to evolve. We have to have some hard conversations around the table and not let staid endowment funds and Goldman Sachs dictate how our industry looks at the future...feel like this becomes a new post or a series so I'll leave it here for now. #venture #VC #startups #privatequity

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After a whirlwind two decades of a corporate career – which has spanned a traditional management consulting firm, a Fortune 500 toy company, a world class entertainment agency, and a growth equity fund, I’m excited to officially share that I’m striking out on my own with Shruti Sehgal. Together, we’re proud to launch The Moonshot Company – a new kind of strategic consultancy, representing high-growth talent, brands, and investors looking to accelerate their cultural and commercial success from a place of authenticity, creativity, and intent. The Moonshot Company will specialize in integrated brand and growth strategies–culled from our prior executive careers in consumer, entertainment, media, finance, politics, and PR. Throughout my professional life, I often found myself at the center of consumer industries undergoing a major landscape shift. Shifting consumer behavior, the proliferation of social media, digitally-native consumption, and revamped business models have underpinned every business I have been fortunate to be a part of. Winter has always been coming. And it is through that lens that I learned a lot about myself as an executive. My curiosity has always found that change exhilarating - and I am particularly adept at spotting through lines and opportunity amidst a constant state of flux. Rapidly transforming industries don’t scare me, stagnation does. And yet, I have always felt a natural tension between building these industry-specific skills and the freedom to add my own interdisciplinary instincts and perspectives to bear, especially on someone else’s platform. But as the world has changed, so have I: this very tension I once thought frustrating is now a reason for being.  If I could go back in time, I would tell my younger self that my own diverse range of experiences and multicultural consumer lens always has been, and will always be, as instructive to my success and growth as anything else. The future of business and culture requires differentiated voices and leaders who can bring a much wider set of skills and a unique blend of deeply-lived experiences – both personal and professional – to achieve transformational outcomes for clients, and this is the foundational vision of The Moonshot Company. Simply put: this platform didn't exist, so we built it. As mothers, former senior executives, culture-obsessed consumers, and South Asian women – Shruti and I are thrilled to put our skills, networks, and novel strategies to work for clients who share our values, and whom we feel uniquely compelled to deliver Moonshot-level results for. If our vision and founder story resonates with you, please reach out. And as we embark on this new journey, I’d love to hear more about your own Moonshot below. 🚀 💫

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