About
Articles by Patrick
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Attacking the Non-Billable Hour: Embracing Efficiency in Legal Practice
Attacking the Non-Billable Hour: Embracing Efficiency in Legal Practice
By Patrick DiDomenico
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My End of the Year Thoughts on Knowledge Management and Innovation in the Legal Industry.
My End of the Year Thoughts on Knowledge Management and Innovation in the Legal Industry.
By Patrick DiDomenico
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The Future of Knowledge Management: Collaboration and Interaction – Law Schools Promoting KM
The Future of Knowledge Management: Collaboration and Interaction – Law Schools Promoting KM
By Patrick DiDomenico
Activity
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We're looking for an #AI whiz to join our fantastic, award-winning, creative, and fun team! It's never been a more exciting time to be in…
We're looking for an #AI whiz to join our fantastic, award-winning, creative, and fun team! It's never been a more exciting time to be in…
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Experience & Education
Licenses & Certifications
Volunteer Experience
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Co-Chair Knowledge Management Legal Conference
Ark Group
- Present 8 years 10 months
Education
I have volunteered as conference co-chair for the annual Ark KM Conference since October 2015. Responsible for developing the agenda, selecting speakers, and hosting the annual two-day event.
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Knowledge Management Peer Group Steering Committee Member
International Legal Technology Association (ILTA)
- 5 years 8 months
Education
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Annual Conference Planning Committee Member
International Legal Technology Association (ILTA)
- 3 years 9 months
Education
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SharePoint Symposium Committee Member
International Legal Technology Association (ILTA)
- 2 years 8 months
Education
Publications
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How to Increase Technology Adoption by Attorneys
Legal Innovation & Technology Today
"How to Increase Technology Adoption by Attorneys" in the latest issue of Legal Innovation & Technology Today.
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Innovation in Law Firms… It’s Not Just Tech
Thomson Reuters Legal Executive Institute
“Innovation” is a popular buzzword for all industries these days, and the legal industry is no exception. Yet with all the hype about innovation, we seem to have developed some misconceptions about it. One such misconception is that innovation is always about technology.
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Law Firms Face Challenges Getting Partners to Share Know-How
Bloomberg BNA
As law firms grow larger, launching offices in far-flung geographies and merging with foreign firms, it is becoming increasingly difficult for lawyers to collaborate with their colleagues.
Collaboration means referring work, and learning from one another — by sharing knowledge on similar casework and deals.
The problem, however, is that knowledge-sharing is difficult to measure and generally isn’t factored into compensation at law firms, according to numerous professionals in the…As law firms grow larger, launching offices in far-flung geographies and merging with foreign firms, it is becoming increasingly difficult for lawyers to collaborate with their colleagues.
Collaboration means referring work, and learning from one another — by sharing knowledge on similar casework and deals.
The problem, however, is that knowledge-sharing is difficult to measure and generally isn’t factored into compensation at law firms, according to numerous professionals in the field of knowledge management. As a result, partners aren’t paying much attention to it.
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How the People, Processes, and Technologies of Knowledge Management Add Value to the Delivery of Legal Services
U.S. News & World Report and Best Lawyers
In today’s legal landscape, where sophisticated clients have more choices than ever among legal services providers, knowledge management can provide clients with benefits that add real value to the relationship they have with their law firms.
A fundamental goal of legal knowledge management is to simultaneously improve the quality of legal services while increasing the efficiency with which they are delivered. One way to accomplish this goal is to focus on a combination of people…In today’s legal landscape, where sophisticated clients have more choices than ever among legal services providers, knowledge management can provide clients with benefits that add real value to the relationship they have with their law firms.
A fundamental goal of legal knowledge management is to simultaneously improve the quality of legal services while increasing the efficiency with which they are delivered. One way to accomplish this goal is to focus on a combination of people, processes, and technology. The order of these elements—people first, then processes, then technology—is intentional and important.
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The Push for Knowledge: Ogletree Deakins’ DiDomenico on His KM Handbook
Legaltech News
The recently released “Knowledge Management For Lawyers” attempts to put KM strategies in layman’s terms. According to a 2014 International Legal Technology Association (ILTA) survey, 32 percent of firms have a formal knowledge management (KM) strategy or vision, while an additional 33 percent have a plan currently in development. For those starting work on that plan—or for the 35 percent with no plan to speak of—where is the best place to begin for knowledge management? Patrick DiDomenico…
The recently released “Knowledge Management For Lawyers” attempts to put KM strategies in layman’s terms. According to a 2014 International Legal Technology Association (ILTA) survey, 32 percent of firms have a formal knowledge management (KM) strategy or vision, while an additional 33 percent have a plan currently in development. For those starting work on that plan—or for the 35 percent with no plan to speak of—where is the best place to begin for knowledge management? Patrick DiDomenico, Ogletree Deakins’ director of knowledge management, decided to tackle the problem head-on in his recently released handbook “Knowledge Management For Lawyers.”
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The Importance of Knowledge Management for Law Firms (and Other Businesses)
CIOReview Magazine
Knowledge management (KM), often seen as removed from central business functions, is actually a critical component that helps companies be profitable in this era of tightening budgets. Take the legal industry, for example. I work in a law firm environment and am a former practicing lawyer. The law is a knowledge-driven profession—lawyers don’t make and sell widgets, they bill clients for legal advice and counsel. And while lawyers have not historically experienced reservation from clients…
Knowledge management (KM), often seen as removed from central business functions, is actually a critical component that helps companies be profitable in this era of tightening budgets. Take the legal industry, for example. I work in a law firm environment and am a former practicing lawyer. The law is a knowledge-driven profession—lawyers don’t make and sell widgets, they bill clients for legal advice and counsel. And while lawyers have not historically experienced reservation from clients regarding the cost of legal services, in recent years, things have drastically changed...
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Knowledge Management for Lawyers
American Bar Association (ABA Book Publishing)
www.KMforLawyers.com
Praise for Knowledge Management for Lawyers
“Are you a KM evangelist? Patrick DiDomenico’s book Knowledge Management for Lawyers will turn you into one. An easy-to-read, well-organized handbook that should be compulsory reading for any lawyer, it captures the reader’s attention right from the first page. Busy readers will particularly appreciate the “What You’’ll learn” and “Key Points” in every chapter. Law firms—or legal departments—intending to set up a…www.KMforLawyers.com
Praise for Knowledge Management for Lawyers
“Are you a KM evangelist? Patrick DiDomenico’s book Knowledge Management for Lawyers will turn you into one. An easy-to-read, well-organized handbook that should be compulsory reading for any lawyer, it captures the reader’s attention right from the first page. Busy readers will particularly appreciate the “What You’’ll learn” and “Key Points” in every chapter. Law firms—or legal departments—intending to set up a successful KM function will find information on how to set it up, from organizing it and hiring the right people to prioritizing which projects to focus on and which technology to use. Examples of KM best practices keep the topic interesting and give the reader ideas they can apply to their own organizations. Since introducing KM is a major change to the way many law firms operate, successful KM requires a well thought-through change management approach. DiDomenico’s book tells the reader how he and his KM peers turned skeptical lawyers into KM champions and evangelists. You will be next.”
—Dr. Silvia Hodges Silverstein, law professor at Fordham University School of Law and lecturer at Columbia Law School
“Patrick does a masterful job of communicating what knowledge management means for law firms today. He provides an excellent background and detailed information on what KM is, how to ‘do it,’ and what benefits management can expect. The book is a great resource for both those new to the field and those with many years of experience. I particularly appreciate the practical advice about how to communicate the benefits and work with lawyers to make them comfortable with KM. Patrick is a leader in KM and this book shows why.”
—Ron Friedmann, a leading law practice management consultant
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Knowledge Management for Lawyers
American Bar Association
Knowledge Management for Lawyers introduces readers to the core ideas behind KM. While there are no universally accepted definitions of Knowledge Management, this book breaks it down into three key elements: 1) who we know, 2) what we know, and 3) how we do things. According to the author, a recognized expert in the burgeoning field of KM, Knowledge Management at its heart is about connecting people with people, connecting people with knowledge and information, and, finally, helping people…
Knowledge Management for Lawyers introduces readers to the core ideas behind KM. While there are no universally accepted definitions of Knowledge Management, this book breaks it down into three key elements: 1) who we know, 2) what we know, and 3) how we do things. According to the author, a recognized expert in the burgeoning field of KM, Knowledge Management at its heart is about connecting people with people, connecting people with knowledge and information, and, finally, helping people understand and implement the processes, procedures, and technologies that can help them and their law practices become more efficient and, ultimately, more profitable.
In the "New Normal," KM has gone from being a "nice to have" to a "must have." Knowledge Management professionals are expanding their scope to include not only process improvement, but also legal project management, creating pricing and alternative fee arrangements, and assisting with the day-to-day business of running a law firm.
Written in an accessible and jargon-free style that includes real-life case studies, this book is designed to help professionals tasked with implementing better KM strategies in their respective firms by introducing them to the fundamentals of KM ("Why KM, Why Now?") and providing them with practical strategies and tools to help them apply these principles in their respective workplaces and their professional lives in general.
Projects
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SharePoint 2010 Implementation
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Designed and implemented an award-winning, custom SharePoint intranet for Ogletree Deakins.
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Recommind Decisiv Enterprise Search
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Designed and implemented custom Recommind Decisiv Enterprise Search for Ogletree Deakins.
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Lexis Search Advantage (LSA) Implementation
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Designed and implemented a customized enterprise search engine with Lexis Search Advantage (LSA) and Vivisimo.
Honors & Awards
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Fastcase 50 Honoree
Fastcase
As the Chief Knowledge Officer at Ogletree Deakins, Patrick DiDomenico is a leading voice among KM professionals, helping legal professionals understand the value of retaining their knowledge for re-use. His book, Knowledge Management for Lawyers, and long-running blog have helped firms around the world approach information retention in a new way. As a member of Ogletree’s Technology Strategy Committee, he guides the firm’s use of technology and information resources to best serve clients…
As the Chief Knowledge Officer at Ogletree Deakins, Patrick DiDomenico is a leading voice among KM professionals, helping legal professionals understand the value of retaining their knowledge for re-use. His book, Knowledge Management for Lawyers, and long-running blog have helped firms around the world approach information retention in a new way. As a member of Ogletree’s Technology Strategy Committee, he guides the firm’s use of technology and information resources to best serve clients. Patrick is recognized as a leading authority on knowledge management, legal technology, and innovation; he is the founder of the Knowledge Management for Legal Professionals and Legal Project Management groups on LinkedIn.
Created in 2011, each year the Fastcase 50 award honors a diverse group of lawyers, legal technologists, policymakers, judges, law librarians, bar association executives, and people from all walks of life. In many cases, honorees are well known, but in many others, the award recognizes people who have made important, but unheralded contributions. -
Fellow, College of Law Practice Management
College of Law Practice Management
CITATION UPON INDUCTION INTO THE COLLEGE
Patrick DiDomenico became interested in knowledge management in the early aughts and has not looked back. In 2005, he transitioned from traditional law practice to become his firm’s first chief knowledge officer. Since then, Patrick has been on the leading edge of KM. At Ogletree Deakins, he built a robust KM program from the ground up that expanded to include legal research and LPM, developed innovative KM tools that help lawyers deliver value to…CITATION UPON INDUCTION INTO THE COLLEGE
Patrick DiDomenico became interested in knowledge management in the early aughts and has not looked back. In 2005, he transitioned from traditional law practice to become his firm’s first chief knowledge officer. Since then, Patrick has been on the leading edge of KM. At Ogletree Deakins, he built a robust KM program from the ground up that expanded to include legal research and LPM, developed innovative KM tools that help lawyers deliver value to clients, and led his firm’s initiatives to deliver services online directly to clients. The firm’s intranet, ODConnect, ushered in a new era of intranet design and usability. Several organizations have recognized his firm’s work, which is a past InnovAction Award winner.
http://collegeoflpm.org/fellow_directory/patrick-v-didomenico/ -
2016 LMA Impact Award - Client Service and Delivery - Second Place
Legal Marketing Association
Presented to a firm and/or its strategic vendor partner whose use of technology has helped improve the delivery of legal services and/or boosted overall level of satisfaction among clients.
Ogletree Deakins won second place for its Clientlink Collaboration Platform, a Knowledge Management tool that offers clients secure, custom-built collaboration sites that provide 24-7 web-based access to all the documents, data, reporting, and tools they need to effectively track matter progress…Presented to a firm and/or its strategic vendor partner whose use of technology has helped improve the delivery of legal services and/or boosted overall level of satisfaction among clients.
Ogletree Deakins won second place for its Clientlink Collaboration Platform, a Knowledge Management tool that offers clients secure, custom-built collaboration sites that provide 24-7 web-based access to all the documents, data, reporting, and tools they need to effectively track matter progress. http://ogletreedeakins.com/innovations/knowledge-management#clientlink
Award details: http://www.legalmarketing.org/blog/2016-impact-award-winners-announced
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2015 Best Knowledge Management Team, Finalist
The Lawyer Business Leadership Awards
Designed to recognize and celebrate excellence among business services individuals and teams working in law firms, barrister’s chambers and other legal services providers across the entire legal market, the Business Leadership Awards are open for entries across 24 categories.
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2015 Innovation in Knowledge Management, Finalist
The Lawyer Business Leadership Awards
Designed to recognize and celebrate excellence among business services individuals and teams working in law firms, barrister’s chambers and other legal services providers across the entire legal market, the Business Leadership Awards are open for entries across 24 categories.
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2014 Intranet Innovation Awards - Gold Award Winner
Step Two Designs
Across the globe, intranet teams are delivering intranets and digital solutions that are truly essential for staff to carry out their day-to-day work. Ogletree Deakins won a Gold Award in the Intranet Rework category. The Knowledge Management team delivered a "rich set of intranet improvements to support lawyers in their everyday work... Search and simplifying access to client matters demonstrates an intranet developed with clear priorities and strong business alignment."…
Across the globe, intranet teams are delivering intranets and digital solutions that are truly essential for staff to carry out their day-to-day work. Ogletree Deakins won a Gold Award in the Intranet Rework category. The Knowledge Management team delivered a "rich set of intranet improvements to support lawyers in their everyday work... Search and simplifying access to client matters demonstrates an intranet developed with clear priorities and strong business alignment."
http://www.steptwo.com.au/columntwo/announcing-winners-2014-intranet-innovation-awards/ -
2013 KM Reality Award, Finalist
KMWorld Magazine
In many organizations, knowledge management is just rhetoric. This award recognizes an organization in which knowledge management is a positive reality. The recipient of the KM Reality award is an organization demonstrating leadership in the implementation of knowledge management practices and processes by realizing measurable business benefits.
Ogletree, Deakins, Nash, Smoak & Stewart, an international law firm focused on global labor and employment, established a KM department to…In many organizations, knowledge management is just rhetoric. This award recognizes an organization in which knowledge management is a positive reality. The recipient of the KM Reality award is an organization demonstrating leadership in the implementation of knowledge management practices and processes by realizing measurable business benefits.
Ogletree, Deakins, Nash, Smoak & Stewart, an international law firm focused on global labor and employment, established a KM department to develop: ODSearch, to quickly and easily locate relevant sample and precedent documents from among the 20+ million documents in its document management system; ODConnect, a highly robust, widely used intranet; Ogletree IntelliCase, a proprietary tool to enable clients to monitor and manage employment discrimination charges with state and federal agencies; and ODComply, a compliance tool enabling clients to adhere to federal laws, regulations and court interpretations.
http://www.kmworld.com/Articles/Editorial/Features/2013-KMWorld-Promise-and-Reality-award-finalists-92704.aspx?PageNum=4 -
2013 Innovative Law Firm of the Year, Finalist
International Legal Technology Association (ILTA)
Ogletree Deakins creates and champions an innovative law firm environment by imbuing its firm core values into all aspects of its practice and business. This year, the firm executed multiple initiatives that truly enhanced the way they work –– both internally and with clients. Some of the initiatives included a SharePoint intranet with an integrated enterprise search; a mobile-enhanced website that is optimized for all smartphone devices; a unified firm blog that contains content from 19…
Ogletree Deakins creates and champions an innovative law firm environment by imbuing its firm core values into all aspects of its practice and business. This year, the firm executed multiple initiatives that truly enhanced the way they work –– both internally and with clients. Some of the initiatives included a SharePoint intranet with an integrated enterprise search; a mobile-enhanced website that is optimized for all smartphone devices; a unified firm blog that contains content from 19 practice and topical areas; iPhone, iPad and Android applications for our annual Workplace Strategies Conference, which was attended by over 600 attendees and speakers; a Web-based application that allows clients to manage their cases; and a Web-based application that provides clients with subscription access to various tools and resources to assist with their employment law challenges.
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2013 Knowledge Management Professional of the Year
International Legal Technology Association (ILTA)
Patrick established Ogletree Deakins’ first formal knowledge management department, consisting of practice support lawyers, a dedicated KM development group, a KM client solutions group and a KM firm solutions group. He and his team deployed an enterprise search system and developed a new SharePoint intranet with client team sites, matter-centric information and personalized financial dashboards. Patrick and his team also created a Web application that provides clients secure access to their…
Patrick established Ogletree Deakins’ first formal knowledge management department, consisting of practice support lawyers, a dedicated KM development group, a KM client solutions group and a KM firm solutions group. He and his team deployed an enterprise search system and developed a new SharePoint intranet with client team sites, matter-centric information and personalized financial dashboards. Patrick and his team also created a Web application that provides clients secure access to their matter information and a second Web application that allows clients to access employment compliance materials on a subscription basis. Patrick has volunteered for ILTA as a member of the Knowledge Management Peer Group Steering Committee, the annual conference committee and the SharePoint Symposium committee.
Criteria: This individual uses knowledge management resources to help their organization share knowledge effectively, deliver excellent service to clients and achieve its business goals.
http://awards.iltanet.org/the-awards.html
Organizations
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College of Law Practice Management
Fellow
- PresentThe College Law Practice Management was formed in 1994 to honor and recognize distinguished law practice management professionals, to set standards of achievement for others in the profession, and to fund and assist projects that enhance the highest quality of law practice management. The College and its Fellows inspire excellence and innovation in law practice management by: - Honoring extraordinary achievement - Developing, exchanging and disseminating knowledge - Stimulating innovation in…
The College Law Practice Management was formed in 1994 to honor and recognize distinguished law practice management professionals, to set standards of achievement for others in the profession, and to fund and assist projects that enhance the highest quality of law practice management. The College and its Fellows inspire excellence and innovation in law practice management by: - Honoring extraordinary achievement - Developing, exchanging and disseminating knowledge - Stimulating innovation in the delivery of legal services
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