“I enthusiastically recommend Mike, who served as a Principal UX Designer for Walmart Health. Working closely with Mike, I witnessed firsthand his exceptional skills and dedication. Mike's expertise in UX design is truly remarkable, consistently demonstrating a deep understanding of user-centered design principles and their application in complex healthcare systems. His unwavering commitment to putting the user first, coupled with his ability to balance user needs with business requirements, resulted in intuitive and engaging digital health solutions that significantly improved the patient experience. Beyond his technical prowess, Mike's interpersonal qualities made him an indispensable team member. His warmth and approachability fostered a collaborative environment where team members felt comfortable sharing ideas and seeking guidance. Mike was always generous with his time and knowledge, mentoring and promoting a culture of continuous learning. His effective communication skills allowed him to articulate design decisions to stakeholders at all levels, bridging the gap between design, product management, and development teams. Mike's holistic understanding of the product development process and his ability to advocate for design thinking across the organization made him a truly valuable asset to Walmart Health.”
About
Activity
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🐑 Business Language vs. UX Language. How to present design work, explain design decisions and get stakeholders on your side ↓ 🤔 Businesses rarely…
🐑 Business Language vs. UX Language. How to present design work, explain design decisions and get stakeholders on your side ↓ 🤔 Businesses rarely…
Liked by Mike Rapp
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I've talked with dozens of companies since the announced closure of Walmart Health (for whom I was Principal Designer in charge of conversational AI…
I've talked with dozens of companies since the announced closure of Walmart Health (for whom I was Principal Designer in charge of conversational AI…
Shared by Mike Rapp
Experience & Education
Volunteer Experience
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Mentor
Global Service Design Jam
- Present 5 years 5 months
Education
Positioned as "48 Hours to Change the World," the Global Service Design Jam invites user experience designers of all levels of experience and expertise to participate in an immersive three-day design thinking exploration. As a Mentor, my role was to help lead, interact with, and encourage participants in the craft of design thinking, including whiteboard ideation and discovery, stakeholder mapping, persona development, storyboarding, prototyping and…
Positioned as "48 Hours to Change the World," the Global Service Design Jam invites user experience designers of all levels of experience and expertise to participate in an immersive three-day design thinking exploration. As a Mentor, my role was to help lead, interact with, and encourage participants in the craft of design thinking, including whiteboard ideation and discovery, stakeholder mapping, persona development, storyboarding, prototyping and presentation.
http://planet.globalservicejam.org/ -
Workshop presenter
ProductCamp
- Present 5 years 10 months
Arts and Culture
Presented a workshop titled What is UX Design, to help new designers, recruiters and product owners better understand the role of the user experience designer in their organization.
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Member
Nashville Innovation Council
- 1 year 1 month
Economic Empowerment
https://www.nashvilleinnovationproject.com/
The Nashville Innovation Project seeks to increase the city's capacity for innovation by ensuring that the city's innovation ecosystem has the necessary components in place to meet emerging challenges and secure the resiliency of Nashville’s economic future. Thought leaders from many diverse and influential groups within the Nashville community share insights and ideas in an open and thought-provoking environment. Together, we attempt to discover…https://www.nashvilleinnovationproject.com/
The Nashville Innovation Project seeks to increase the city's capacity for innovation by ensuring that the city's innovation ecosystem has the necessary components in place to meet emerging challenges and secure the resiliency of Nashville’s economic future. Thought leaders from many diverse and influential groups within the Nashville community share insights and ideas in an open and thought-provoking environment. Together, we attempt to discover new ways to help create the best culture for meaningful innovation within our business community. -
Participant
Global Service Experience Jam (2018)
- Present 6 years 5 months
Education
https://www.thisishowwejam.org/
A Jam is a high-energy event that brings diverse people together. They explore ways to change the world around them using design and a playful mindset. In one weekend, Jammers in up to 100 cities around the world work simultaneously to create prototypes inspired by a secret global theme. Led by Service Experience design leads at several prominent Nashville organizations, our team of eight explored ways to improve access to information and resources related to…https://www.thisishowwejam.org/
A Jam is a high-energy event that brings diverse people together. They explore ways to change the world around them using design and a playful mindset. In one weekend, Jammers in up to 100 cities around the world work simultaneously to create prototypes inspired by a secret global theme. Led by Service Experience design leads at several prominent Nashville organizations, our team of eight explored ways to improve access to information and resources related to the Payday Loan business.
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