Juan Font

🚨 The FCC's push to ban bulk billing in multifamily communities might be well-intentioned, but it risks widening the digital divide. Bulk billing solutions offer affordable, reliable internet to many, especially in low-income and rural areas. Removing these options could increase costs and reduce access where it's needed most. Let's keep discussing how we can advocate for policies that support broadband providers in reaching underserved communities and ensuring digital inclusion for all. #DigitalInclusion #BroadbandForAll #FCC #AffordableInternet https://lnkd.in/gKSqk3fM

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This week's Brief is out. In a hat tip to yesterday (May 4), we discuss T-Mobile's Lumos transaction - why it makes a lot of sense. Also, many other items in the market commentary... More inside #sundaybrief

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How DC Region Banks and CUs Improve Customer Experience with TCI & Mitel Technology Creating a customer-first culture is about more than just client interactions. You need to provide tools that allow every part of your business to flourish. With happy, effective staff using secure, efficient communications, your organization can deliver the enhanced services your customers expect. It pays to invest in Customer Experience (CX), but there’s a lot that needs to be addressed behind the scenes. Inconsistent service levels, outdated security, siloed staff, and narrow channels of communication are just some of the issues that get in the way of delivering exceptional customer service. With local TCI experts and Mitel technology, you can develop the customer-first culture your business needs to thrive. https://lnkd.in/e--qs5fh

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Learn how Ntegrated's 20+ years of experience, comprehensive support, and partnerships with Peplink and Bigleaf Networks can transform your internet experience!!

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Check out Douglas Dawson's latest blog, where he explores possible costs that might affect all broadband users. It's worth a read to grasp how this decision could impact you. At OpenCape Corporation, we take pride in our transparent billing practices. Your monthly bill matches the service order you sign—no hidden fees or taxes. While changes may be on the horizon, we're committed to transparency and minimizing any impact on your bill. How do you feel about this potential hike in your monthly bill?

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We love being a part of the pioneers bringing Broadband to areas never touched before with fiber connectivity! 74% of all federally funded U.S. broadband providers rely on the Calix Platform to win and maintain their funding 💰 With billions of dollars from once-in-a-generation funding opportunities on the line, the Calix Platform has enabled broadband service providers to navigate the complexities of performance testing. In just three years, over 2 billion total tests have been performed, helping support customers on their funding journey and simplifying their business while growing value for communities across rural America. John Durocher, chief customer officer, emphasizes the value: “Innovations to the industry’s only end-to-end platform have made testing effortless for our customers, especially those who lack the resources to dedicate time to demanding quarterly mandates when they need to focus on growing their network.” Explore how Calix continues to support customers on their funding journey. 🚀 🔗https://ow.ly/tPLS30sBu9E #PerformanceTesting #Innovation #Broadband

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Did you know T-Mobile for Business has the only nationwide #5G standalone #network in the U.S.? 5G Standalone is a "100% 5G network," built entirely on the latest 5G technology—without depending on older 4G systems like non-standalone 5G does. Standalone 5G is faster and more efficient than our 4G systems. And you need 5G standalone for innovations like: ✅ Network slicing ✅ Ultra-low latency ✅ Private 5G networks Discover how 5G standalone can take your business further: https://t-mo.co/4bKYfiT

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What sets your broadband business apart from other providers competing for BEAD funding? How will you persuade the local broadband office to award funds to your business over neighboring providers in the race for funding? The Broadband Equity, Access, and Deployment (BEAD) Program isn’t just a funding opportunity; it’s a battleground for resources in a fast-growing market. A panel of experts from JSI, Unitel, and Calix will guide you through the labyrinth of the BEAD program’s latest developments to help you: ✅Understand BEAD program requirements to create a competitive application and assess potential risks. ✅Discover how to secure program financing, including obtaining matching funds, a Letter of Credit, and meeting post-award obligations. ✅Learn how Calix can help you transform the complex requirements of the BEAD program into strategic advantages. Get the guidance you need to seize BEAD opportunities. 🔗https://ow.ly/PgPn30sBXUl #BEAD #Broadband #BEADFunding

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Are we at CloseOut better than some large software companies at what we do? Lately, I've been getting more and more questions from new customers why CloseOut is a better solution than those offered by other well-known companies and why they should choose us. It’s a nice feeling when customers start comparing us to major players in the global software industry. However, there isn't much of a comparison to be made. When I respond, I can confidently say that we excel in fieldwork quality management because we are experienced professionals who deeply understand field services quality management. We maintain a strong focus on field operations, rather than trying to cover everything. We are agile in developing new features, quick in deployment, and, most importantly, we listen to our customers and collaborate with them to meet their needs. We are true partners with our customers in their journey of managing the quality of field operations. https://closeout.cloud/ #closeout #fieldwork #qualitymanagement #listentoyourcustomer #partnershipfirst

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🚀 Transform Your MULTI-UC Operational GTM! 🌟 Cut costs from end to end, boost your bottom line, and gain efficiency to stay ahead of the competition. Discover the difference with iPILOT. 💼💡 #BusinessGrowth #Efficiency #CompetitiveEdge

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Combining UCaaS and CCaaS yields rich dividends. Read on to explore the positive impacts of this type of strategic shift: https://hubs.ly/Q02qyYLx0

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Consumer trends are headed to the office. These 4 trends in particular are empowering businesses to stay current with technology and serve employees and customers more effectively: https://okt.to/NkVm0u #Collaboration #BusinessCommunications #UCaaS #CCaaS #Mobile #TeamWE

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This panel will provide an intriguing comparison between traditional small business creation and the increasingly common startups emerging from university research. Learn about the pitfalls, the ups and downs and challenges associated with starting your own RF business With Gabriel Rebeiz, Christopher Marki, John Richardson, Paul Blount, James Buckwalter and Harish Krishnaswamy there are plenty of opinions to be heard.

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Today Verizon reported 1Q24 results. Here are some key takeaways: 🗝 We made changes to our operations, leadership, market structure and go-to-market strategy – and it’s paying off. 🗝 Verizon’s Q1 performance positions us for continued growth and profitability throughout 2024. I’m extremely proud of what the #VTeam was able to accomplish in Q1, but this is just the start. See the full 1Q24 Earnings release here: https://lnkd.in/ej6yZh_U

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Delivering a great customer experience goes well beyond delivering great customer support. One of the best ways to delight customers and create loyalty is to offer them a service they didn't know they needed - but once they have it, they can't live without it. That's exactly what our outdoor Wi-Fi systems do for broadband service providers (BSPs) and their subscribers.     With the official start of summer on Thursday, I can’t think of a more ideal time for BSPs to provide new possibilities for enjoying and enhancing subscribers’ outdoor spaces, whether it's for work, play, or relaxation. For example:     ·   A family in Tennessee can watch their favorite movies on a projector screen in their backyard, thanks to the reliable and fast Wi-Fi coverage from their BSP. With our outdoor Wi-Fi systems, they can enjoy their outdoor space like never before, without worrying about buffering or interruptions. ·    A couple in Iowa can host a virtual barbecue with their friends across the country, using their outdoor speakers and smart devices to stream music and video chat. Our outdoor Wi-Fi systems enable them to extend their Wi-Fi service to any outdoor area they want, all powered by their BSP. ·   A freelancer in Colorado can work from his patio, enjoying the fresh air and sunshine, while staying connected to his clients and colleagues. Our outdoor Wi-Fi systems provide him with a secure and stable Wi-Fi network, thanks to the cloud-based platform that connects him to his BSP's support.     Outdoor Wi-Fi is sure to increase customer satisfaction and retention, as subscribers appreciate the value-added service that sets their BSP apart from the competition.     Look below to see how some BSPs are amplifying the outdoor experience beyond the bricks and doing so in record time – sometimes in as little as 15 minutes – as all Calix managed Wi-Fi systems exist on the industry’s singular end-to-end, cloud- and software-enabled platform.    What are you doing to deliver a game-changing customer experience?    #OutdoorWiFi #Broadband #CustomerExperience https://lnkd.in/euynMavC 

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CMS Technology Partners Announces Partnership with CEIA to Enhance Local Security and Weapons Detection. This collaboration aims to bolster security measures in schools, concerts, event venues, museums, and other places of large congregations, providing a safer environment for all. WAYNE, N.J., April 04, 2024 (GLOBE NEWSWIRE) -- CMS Technology Partners, a leading technology solutions provider, is proud to announce a strategic partnership with CEIA, a renowned security device manufacturer, to offer cutting-edge mobile weapons screening devices that don’t require the divestment of personal items to businesses and venues across the local area. This collaboration aims to bolster security measures in schools, concerts, event venues, museums, and other places of large congregations, providing a safer environment for all. This is called OPENGATE. The OPENGATE device is a state-of-the-art portable, non-invasive weapon screening solution designed to efficiently and discreetly detect a wide range of metallic threats without the need for physical contact. Its portable nature allows for flexible deployment in various settings, ensuring that security does not come at the expense of convenience or the visitor experience. In addition to supplying the OPENGATE devices, CMS Technology Partners is also excited to offer in-house financing options through CMS Funding, its family office’s financing arm. This initiative is designed to make the acquisition of these advanced security solutions more accessible to local businesses and organizations, ensuring that financial constraints do not hinder the implementation of essential security measures. "Our goal is to make high-quality security accessible to all," added Sean Loebs, VP of Sales of CMS Funding. "With our financing options, we hope to empower businesses and venues of all sizes to enhance their security protocols and provide peace of mind to their patrons." CMS Technology Partners and CEIA are committed to working together to support local businesses in creating safe and secure environments for their customers and communities. For more information about the OPENGATE devices and financing options, please contact CMS Technology Partners. **About CMS Technology Partners** CMS Technology Partners is a leading provider of technology solutions, specializing in security, communication, and information technology. With a commitment to innovation and excellence, CMS Technology Partners delivers comprehensive solutions designed to meet the diverse needs of businesses and communities. **About CEIA** CEIA is a world-leading manufacturer of security screening equipment, specializing in the design and production of high-quality, innovative security devices. With a focus on reliability and performance, CEIA offers solutions for a wide range of security needs, ensuring safety and peace of mind across the globe. Chuck Seergy, CEO CMS Technology Partners chuck@callcms.com 973-317-2802 www.callcms.com

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Businesses often have siloed, fragmented data and no ability to analyze and visualize it. If you can’t understand your data, you can’t get value from it. Our Calix Business Insights Services solves that problem – providing value-added resources and expert guidance, turning data into insights to meet your objectives, accelerate timelines, and generate maximum return.     Take a look at our long-time (15+ years) customer Etex Communications: They’ve been leveraging their business data to grow their brand and subscriber loyalty using our Business Insights platform. Etex transformed their business data—including their Calix Cloud® data—into a strategic action plan to optimize the subscriber experience. In doing so, they gained a deep understanding of their subscribers that helped them significantly improve their Google star rating - a boost of 25% or nearly a full star- in just one week.   Check out the full case study HERE - https://lnkd.in/ePiNbkGv. And please reach out in the comments below to learn how we can help you.   #Data #BusinessInsights #EtexCommunications

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A SON network using SON solution augmentation fits this strategy well by enabling any new or changing technology and operational demands to be adopted quickly and cost-effectively, no matter the vendor. Read more 👉 https://lttr.ai/ASJfY #Telecomoptimization #SelfOrganizingNetworks #NetworkAutomation #NetworkPerformance #RFPlanning #NetworkQuality #MobileCellularOperators #SonNetworks #CustomerExperience #NetworkTransformation

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