Jeffry Pilcher

How can financial institutions capture the attention of Gen Z and Millenials? Our latest blog can help you find out! #Finotta #GenZ #banking

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Our annual #digitalassets study reveals key trends from over 300 investment institutions worldwide with assets under management between US$1 billion and US$500+ billion. Get the insights here: http://ms.spr.ly/6047YfrFT

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My new Professional certification: Retail and Omnichannel Management Program, from Dartmouth! In the constantly changing world, food for thought from the program: "When Jeff Bezos, the CEO of Amazon, was asked about the changes he expected over the next 10 years in retail, he said he was more interested in the things that were NOT going to change in the next 10 years. The reason is that those are things that you can build a strategy around." #strategy

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The fusion of digitalization, sustainable inclusion, and technological innovations presents unparalleled opportunities for growth and development in our industry. Embracing these changes, prioritizing collaboration, and continually learning from one another will shape a future where finance is truly inclusive, accessible, and empowering for all stakeholders. Money20/20 RCBC #GoForMore #money2020asia

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https://lnkd.in/gj-KX_iq Awesome short course for reinforcing what you already know and also exposing you to some other aspects of GenAI that may be new.

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As we approach the 1st Anniversary of #consumerduty, its great to see the addition of the "Excellence in Inclusive Consumer Client Service" to the PIMFA - Personal Investment Management & Financial Advice Association awards that celebrates organisations that go above and beyond in integrating DE&I principles into their client interactions and overall service delivery. With Vulnerability an ongoing regulatory 'hot topic' there are firms (big& small) that are trail-blazing...and they should be recognised for their efforts as they create the benchmark. All should embrace the challenge—because you have to be in it to win it...! Key areas to be considered; *Training and Education: what training and education is provided to ensure understanding of DE&I principles, cultural competency, and effective communication with diverse clients.   *Representation in Client-Facing Roles: what efforts have been made in ensuring diverse representation and understanding within teams, including leadership positions, to reflect the diversity of the client base...   *Inclusive Client Engagement Strategies: What client engagement strategies have been used that consider diverse client needs, preferences, and backgrounds, demonstrating a commitment to inclusive practices.   *Feedback Mechanisms: What mechanisms are used for gathering client feedback related to DE&I in client service, and how is this feedback utilised to improve and enhance service delivery - a key tenet of Consumer Duty....   *Accessibility and Accommodations: look at consumer duty measures taken by a firm to ensure accessibility and accommodation for clients with diverse needs, including those with disabilities or unique cultural considerations. #financialservices #wealthmanagement #investmentmanagement #london #PIMFADIAwards2024 #diversityandinclusion

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Excited to participate in this amazing panel discussion. Looking forward to having an interesting conversation with my fellow panelists to cover how global digital financial institutions are infusing resilience to drive the next wave of expansion💥💯 See you there! #innovation, #safeprofitablegrowth #fintechexpansion

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Good morning. Generative AI (Gen AI) is often hailed as a transformative game-changer. Although it is still in the early days, it has become abundantly clear that Gen AI will reshape industry structures, business operations, and human interactions. While there has been significant concern about the challenges Gen AI might present, inaction poses a far greater risk. What lessons can companies draw in developing their own approaches to AI and Gen AI? Sharing my commentary published in The Edge. #genai #ai The Edge Singapore #dbsbank #responsibleai #innovation Mou Hui Tim Boon Leng Tan #responsibleinnovation

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The competent men know they have to lead and not become just leaders. #leadership is a platform for others to perform well.

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The most pressing question in the PR practice is how to measure the effectiveness of PR efforts and the return on investment of campaigns. Understanding how to quantify success and seeing the tangible ROI of PR work is crucial for every practitioner. Join our second virtual discussion at the World PR Day Festival to explore the latest trends and best practices in PR measurements and ROI. Learn how to demonstrate the impact of your PR efforts and drive business results. Set your reminder here https://lnkd.in/eSDFnVFF #WPRDFestival Global Media Alliance

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The landscape of the financial industry is witnessing a remarkable transformation under the wave of new regulations. Open Banking has emerged not just as a trend but as the new norm reshaping banking innovation. Winter has passed for Open Banking regulations, making it imperative for us to adapt and thrive. Are you poised to seize the opportunities laid bare by this evolution? Don’t miss this chance to stay ahead in the fintech landscape. Prepping for Open Banking is no longer optional. It’s imperative. http://spr.ly/6041dJtFx #FISEmerald2024 #DigitalBanking #FinancialInnovation #FinTech #BankingSolutions

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Exciting news in digital banking! From AI-powered chatbots to seamless biometric authentication, the future of banking is here. Strategic partnerships with FinTech and retail giants are bringing exclusive perks and innovative services to your fingertips. Experience the next evolution in banking, where convenience meets sustainability! Learn more: https://buff.ly/3wqQiQf #Banking #DigitalBanking #Fintech #Ai #ArtificialIntelligence

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To share widely. My personal favorites are: Maya Angelou: “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” Seth Godin: “Don't find customers for your product; find products for your customers.” Jack Ma: "Forget about your competitors, just focus on your customers." Sam Walton: "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." Simon Sinek: "Customers will never love a company until the employees love it first." Food for thought...

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It's crucial to stay up-to-date with the latest trends, and the past decade has made it clear that environmental, social, and governance risks are financial risks. Climate change presents significant challenges for households, workers, and economies, with risks only expected to increase over time. The adoption of AI is revolutionizing the work landscape and transforming how companies create value. Serious financial implications arise from issues like forced labor, inflation, and geopolitical instability. That said, the low-carbon energy transition could present a substantial investment opportunity. Stay informed and keep an eye on these trends to ensure your financial stability and success in the long run.

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Check out our Q1 Market Report with the latest data on #AdTech, #MarTech and #DigitalContent.

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Less than 2 years ago, not a lot was widely known about #GenAI and how good it could become at content generation and conversational UI. Gartner, you should republish this slide in about 2 years time to see how much this would have changed 💡

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Businesses have come a long way from just delivering products and making profits. Consumers now demand more from companies than ever before, and ethical practices are at the forefront of their minds. From ensuring supply chains are free from modern slavery to reducing waste and emissions, consumers want to know how companies are contributing to the planet, to people, and with purpose. The "triple bottom line" concept, introduced in the 1990s by John Elkington, encourages systemic change by focusing on the 3Ps of contribution: people, planet, and profit. CSR is no longer adequate.

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Dive into the complexities of open banking-facilitated payments and the key players shaping the future. Stay ahead of the curve and explore the evolving dynamic! #OpenBanking #CCGCatalyst #BankingResearch The Risk Open Banking Payments May Pose to Banks: Tyler Brown https://lnkd.in/gw92cD38

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I have enjoyed day one at Women in Tech Global Conference. #WTGC2024 We heard from a #diverse lineup of speakers covering various topics. Here are some of the themes that resonated with me today: >>> #AI has taken a center stage yet again and the talks focused on the importance of ethics when it comes to developing learning models, we also saw a demonstration of different platforms and #AI applications. >>> #DEI and #ESG continue to be important factors for innovation, performance, social impact, sustainability and ethics in an organization. >>> #Gender #stereotypes can create #biases and limit the career growth in the workplace. Recognizing the biases will help unlock #equal #opportunities. >>>#Career #growth is not only dependent on your skills but also on the right #mentorhip and #sponsorship support. Find the right allies who will mention your name in a room full of people. >>> #Personal #resilience cultivates a #positive #mindset and attitude, as it encourages us to see challenges as opportunities, to focus on solutions rather than problems, and to embrace change and uncertainty. WomenTech Network thanks for an insightful day. #innovation #womenintechnology #technology

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