Jason Graham

𝐏𝐢𝐩𝐞𝐥𝐢𝐧𝐞 𝐠𝐞𝐧𝐞𝐫𝐚𝐭𝐢𝐨𝐧 is one of six priority business outcomes for Gong's customers. Come join our upcoming webinar with Eric Bauer from Rapid7: 𝐔𝐍𝐋𝐎𝐂𝐊 𝐀𝐄 𝐏𝐑𝐎𝐃𝐔𝐂𝐓𝐈𝐕𝐈𝐓𝐘 𝐓𝐎 𝐒𝐔𝐏𝐄𝐑𝐂𝐇𝐀𝐑𝐆𝐄 𝐏𝐈𝐏𝐄𝐋𝐈𝐍𝐄 𝐆𝐑𝐎𝐖𝐓𝐇

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Navigate through the noise and streamline prospecting with ZoomInfo Copilot.  Copilot delivers personalized daily feeds of your top accounts — including high-quality signals, account summaries, buyer intent, competitive intel, and actionable next steps.  Get everything you want and need to know about your prospects or customers right at your fingertips.  Don't just take our word for it! Request a demo to see Copilot in action: bit.ly/3Kj4myP #ZoomInfoCopilot

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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Revenue leaders are calling on sales enablement to train a workforce that can deliver higher win rates, increase revenue, perform consistently, and deliver standout customer experiences. That’s why at Gong we’re introducing three new AI capabilities this week to help do exactly that. These capabilities will bring rigor to pipeline management and coaching, with AI that gives enablement, RevOps, and frontline managers the trustworthy insights they need to: ✅ Improve forecast accuracy and pipeline conversion rates by using AI to automatically pinpoint gaps in adherence to sales methodologies ✅ Increase revenue per rep, with AI that automatically suggests answers to scorecard questions, helping managers coach reps consistently and at scale ✅ Increase data trust, with out-of-the-box Smart Trackers and assessment tools that make it easier to build, preview, and deploy accurate, comprehensive concept trackers Game changing for both revenue and enablement leaders. Get the full story about our latest release here:

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QuotaPath just leveled up with features that make us the most adaptable commission software for high-growth teams. No more fearing disruption from revenue leaders weary to make a change mid-year. Our updates streamline payout approval processes, enable data logic templates to save and re-use anytime you need to connect a data source to automate commission tracking, and enable quick edits to automatically account for team shifts. Plus, we added a few more integrations (including a spot on Salesforce AppExchange) to fit in the tech stacks you’re accustomed to using. Join me in celebrating our team's amazing work, making QuotaPath even better. #RevOps #commissions #software #adaptability

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Hot off the presses! Every company needs a strong Enablement strategy to drive revenue and enhance the customer experience-this speaks to the 'why' The Generation Enablement Report: The Rise of Enablement's Influence is here, and one thing is clear: enablement technology isn't just another "nice to have" – it's a necessity. Key Takeaways: 💰 86% say enablement tech frees up time to focus on revenue-generating activities 🤝 91% say enablement tech helps them provide a better customer experience 😌 97% say enablement tech makes their job easier Discover the full report to learn how #GenerationEnablement drives transformational change across their team in Seismic's latest study, here: https://bit.ly/4cSrnFI ​

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Tired of losing hard-earned deals? Solve for Revenue Leak. In Clari’s 2024 Revenue Leak Report, RevOps leaders said leak happens at every stage of the funnel. - Creating: Poor and slow upsell pipeline tracking - Converting: Unsure where pipeline is dropping off - Closing: Slipped deals Don’t let Revenue Leak drag down another quarter – or another year. Download the Revenue Leak Report for more: https://lnkd.in/eeVWViQz  

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I wake up each morning thinking about how to give our ZoomInfo customers the best possible experience. When their first reaction to ZoomInfo Copilot is “Holy %!&#!” … It's a good day! See for yourself how ZoomInfo Copilot can turn every seller into your best seller. Reserve a demo here 👉 http://bit.ly/3UMYe6U #ZoomInfoCopilot

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The Gong + MadKudu partnership is a 💙 love letter 💜 to sellers... ...and 𝑦𝑜𝑢𝑟 secret weapon for streamlining your sales process and boosting your win rates! Now you can access account intelligence, run signal-based prospecting playbooks, and prioritize accounts...all within Gong Engage. Here's how: ⏳ 𝐒𝐭𝐨𝐩 𝐰𝐚𝐬𝐭𝐢𝐧𝐠 𝐭𝐢𝐦𝐞 𝐬𝐞𝐚𝐫𝐜𝐡𝐢𝐧𝐠 𝐟𝐨𝐫 𝐝𝐚𝐭𝐚 scattered across different tools. MadKudu seamlessly integrates with Gong, putting everything you need at your fingertips. 👫 𝐅𝐨𝐜𝐮𝐬 𝐨𝐧 𝐛𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬, 𝐧𝐨𝐭 𝐫𝐞𝐩𝐨𝐫𝐭𝐬, quickly identifying decision makers, champions, and power users, and personalizing outreach with ease. 🤓 𝐆𝐨𝐧𝐠'𝐬 𝐫𝐞𝐚𝐥-𝐭𝐢𝐦𝐞 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠 𝐬𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫𝐬 combine with 𝐌𝐚𝐝𝐊𝐮𝐝𝐮'𝐬 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲-𝐥𝐞𝐚𝐝𝐢𝐧𝐠 𝐞𝐱𝐩𝐥𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐀𝐈 provide effortless insights into your calls and activities. Get ready to close more deals, exceed quota, and finally fall back in love with the sales process. Learn more below 👇 . . . #gong #madkudu #salesforce #sales #quota #pipeline

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Gong's GTM teams love DealHub! We're geeking out over how Gong, the Revenue Intelligence leaders, are using DealHub.io to, well, rock their sales world! Their Deal Desk, RevOps, and Sales teams are all raving about the platform. Here's why DealHub is a hit at Gong: * Less Busywork, More High Fives: DealHub slashed manual work by 50%, freeing up time for what matters – closing those deals. * Crystal Clear Visibility: Say goodbye to pipeline mysteries! Everyone at Gong has a bird's eye view of the sales process. * Faster Sales Cycles: DealHub helped Gong accelerate their deal cycles, meaning quicker wins and happier customers. * Teamwork Makes the Dream Work: Collaboration is key! DealHub fosters seamless communication between all of Gong's awesome teams. Curious how DealHub can boost your RevOps magic? Check out the full story! https://okt.to/WeHlgw #RevOpsLife #SalesTeamWins #DealHubLove #CustomerSpotlight

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Our latest survey offers a comprehensive look at the current state of selling, featuring insights from 800 front-line sellers. A standout finding: 3 out of 4 respondents believe they could save at least an hour by eliminating the task of creating personalized emails for prospects. While personalization is essential for connecting with prospects, it’s also incredibly time-consuming. Sellers understand its importance, but those hours quickly add up. We know time is money, and we’re dedicated to providing today’s sellers with the tools they need to personalize efficiently and effectively. Additionally, we asked sellers, “What specific tasks in your role do you think would benefit most from AI and automation?” The top three responses were: 1. Follow-up and engagement tracking 2. Reporting and performance analytics 3. Data entry and CRM updating Our survey uncovers valuable insights into the future of sales. Discover how AI can revolutionize your sales process: https://lnkd.in/gMr_3UNA

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Prospecting just got a whole lot easier. ✨ ZoomInfo Copilot connects you to the right buyers at the right time, so you don't have to spend hours searching for your next lead. Request a demo to see Copilot in action: bit.ly/3Vj9RCS #ZoomInfoCopilot

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"Artificial intelligence without real intelligence is not valuable," - Alex Lazerowich, AVP, Enterprise Sales and Account Management at ZoomInfo AI won't replace your sales job, but it will enhance it. Hear what Alex has to say about AI's role in the sales department below 👇

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Big news! 🎉 I’m thrilled to introduce THREE new AI capabilities from Gong.  Designed to help RevOps and Enablement leaders bridge the gap between strategy and execution. ✨ Assessment Tools for AI Smart Trackers: Better understand your business at scale. ✨ AI Methodology Playbooks: Track how reps incorporate methodology. ✨ AI Scorecard Suggestions: Streamline coaching. Learn more about these exciting new capabilities here: https://lnkd.in/gresPXi3

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What is sales readiness? And why should you care about it even if you're not in sales? Making sure your sales reps are prepared to have thoughtful conversations with customers is essential, especially now that customers have a lower tolerance for inauthentic, rote buying experiences. Customers want to leave a conversation not only with a smile on their face, but with confidence that your company is right fit for them, for both the present and the future. And EVERYONE has a stake in that. So you need to make sure, in whichever way you can contribute, that your sales reps are ready to give customers that secure feeling. How are you contributing to your sellers' readiness? #salesreadiness #salesenablement #buyingexperience #guidedselling

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#Pulse2024 was fantastic. If there was ever any doubt, Gainsight is the best in the business in CS. Not just their technology but they are the embodiment of being customer centric and mission focused to deliver best in class customer experiences. Couple takeaways. 1) AI, AI, AI… shocking right? 2) Churn is still very much an issue.   At Pulse, consistent through my discussions, there was a deliberate focus on leveraging AI to: 🏋‍♂️ make CSMs more productive/efficient (obvious) 💪 maximize investments to deliver a better/unified customer experience (with or without a CSM) ex how does the community we’ve built, interact with the digital training we’ve created, and the marketing resources we are sending based on the type of customer and where they are in their journey (this is big brain stuff) 💗 deliver a better/more empathetic human-led experience. This is probably the most exciting to me and what is driving our ViViEN AI capabilities at Eco   It’s also pretty apparent that there is an overwhelming amount of information about AI. When there’s an overwhelming amount of information, people tune out, which makes it even more important to help customers navigate and curate content that can help with learning. There is still a lack of trust in AI. Ironic since a lot of folks are being asked to position their companies AI capabilities, yet their own legal teams would never let them have a partner use their data for AI efficiencies and capabilities. How’s that going to work?    😮 Churn. Even some of the biggest and best recognized companies are struggling with churn. Logos that you might think are crushing it based on investor presentations and/or their LinkedIn presence are discretely focused on putting out fires. Couple themes continue to arise. 🤷‍♂️ There’s still a basic lack of alignment between functions. It's a tale as old as time but presales operating with different promised outcomes than what CS is tracking (shockingly common). Pre-sales promises monetized and non-monetized value from product capabilities and CS focuses on highlighting adoption and consumption metrics tied to totally separate value drivers entirely. Inability to show value digitally. I always go back to Gartner’s research on b2b buying that found 83% of a customer’s time in an active buying process is spent without you. For most tech, that time without you INCREASES once they’re a client (limited to monthly check-ins, or QBRs). Hopefully, they’re in your product more frequently than they interact with you. How are you making your value clear when you’re no longer in the room? It's part of what's so exciting with what we're doing with Ecosystems.io Web Services (EWS) in-app/product value realization, digitizing the self-service value realization experience.    🔚 The CS community really cares about each other and likes the work they do. These events have always been refreshing. Great seeing all the partners and clients. Till next year!

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Great Place To Work® and Fortune magazine have honored Five9 as one of this year's Best Workplaces in the Bay Area. 🌟 This is Five9's second time being named to this prestigious list, coming in at No. 17. Earning a spot means that Five9 has surpassed rigorous benchmarks, establishing itself as one of the best workplaces among companies headquartered in the San Francisco Bay region. Learn more: #Five9 #BestPlacesToWork #CustomerExperience

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