Heather O'Shea

New York City Metropolitan Area Contact Info
2K followers 500+ connections

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Specialties: marketing, advertising, online research, digital media measurement…

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  • Cracking the Social Code

    UM has been able to crack the social code by discovering the five needs that underpin all social behavior – learning, relationship, diversion, progression and recognition. In order for brands to form meaningful communications in social media, they should align their objectives with these consumer needs, which is what we at UM call the social value exchange.
    When these steps are taken, advertisers are more likely to not only drive better connections with consumers, but drive business results…

    UM has been able to crack the social code by discovering the five needs that underpin all social behavior – learning, relationship, diversion, progression and recognition. In order for brands to form meaningful communications in social media, they should align their objectives with these consumer needs, which is what we at UM call the social value exchange.
    When these steps are taken, advertisers are more likely to not only drive better connections with consumers, but drive business results as well.

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