Crystal Vinduska

Good Leader <~~> Bad Leader Leadership isn't just about making the right decisions and leading by example. It's also about recognizing when we're falling short and taking steps to improve. When we allow gossip, complaints, and negativity to fester in our organizations, it can have a detrimental effect on morale and productivity. When leaders themselves participate in those activities and become complacent in their organizational health, it can be detrimental. Unchecked bad leadership can choke out the profitability and life in a company. It's important for us as leaders to be self-aware and constantly strive to be better. Let's challenge ourselves to lead with positivity, inspire our teams, and create a culture of growth and success. Take some time today to reflect on your leadership style and think about ways you can make a positive impact on those around you. Together, we can create a more positive and productive work environment for everyone. #leadership #positivity #growth #teamwork

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What a day it has been. Yesterday could have turned out much worse than it did. It could have escalated into a situation filled with anger and righteousness.  Did you know that retail employees are faced with a substantially higher escalation of violence compared to employees in other private industry establishments? But for the person involved turning his anger into logic, and he just so happened to work in IT he took a moment to examine his own reaction to the situation and thankfully we turned things into a pleasant exchange. Let me ask you a question? Do you recognize when you are being unreasonable? Do you see it in yourself when you are expecting a result, that requires a magic wand so to speak, when you haven't done your part in making a transaction go smoothly? Do you think the employees really think of ways to make your life in that moment, miserable?  COMPASSION. ACCOUNTABILTY. REALISTIC. Believe me. We want nothing more than to have a guest who is 100% happy with our services.  But in order to do so, yep, you sometimes need to bring your credit card that you used in the transaction. It would help if you had the proper receipts. You need to understand that although our systems are high tech they are also limited to meet the company's security. So, thankful that the guest realized that we could not accomodate his request due to the IT restrictions. But in similar situations people become irrational and expect a magic wand. Who are you when it comes to treating retail employees? Be it the grocery store, the big box store, the specialty store? Let's all take a deep breath before we verbally assault someone. Please.

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Talk about leaders who do it all!!

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Do you lead with integrity?

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Believe it or not, I argue this point a lot. Leadership is not Management. To run a business you need to manage assets, expenses, etc. To thrive at running a business, you need to lead your team. Leading is about being present, offering insight on continuous improvement, growing daily, and admitting when you are wrong. It’s building a culture of making mistakes and learning from them, while simultaneously teaching those around you how to accomplish without crash-and-burn. It’s about noticing when your team is at 50% capacity and at 100%, and leading them to stability. It’s about knowing if you take care of your associates, they’ll take care of the business, the customers, and ultimately you.

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You don't have to be the best in the room or the smartest. Your role as a leader is to bring your teams talents to fruition and bring through future talent. Creating a sustainable future. #sustainability #talent #bringoutthebest #leadership #leadfromthefront #future

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When leaders or for that matter anyone in a leadership role makes a mistake or wrong decision, how they react determines one’s professional and personal future success. Taking ownership and responsibility for those decisions, as opposed to placing blame elsewhere, earns the respect of both internal team members and any external partners. More importantly their responses and applying all key learnings is the key to future success for both those in leadership roles and the organization.

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Leadership is about caring for those you serve. Leadership is about engaging your team on a human level, showing them genuine care and caring about their success both in there personal lives and professional lives.

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🔑 The Real Key to Success: Putting Others First 🌟 In our often 😎 individualistic society, we're constantly told that the path to success involves ruthless self-promotion and looking out for #1. But you know what? I've found the total opposite to be true - the real key to success is putting others first in your life and leadership. 🙌 Improving your world, whatever sphere that may be, starts with a spirit of service - helping and building up those around you. 🆙 I've always been motivated by that ethos of servant leadership, and have seen its benefits shine through time and again in my own experiences. ✨ The most effective leaders don't just bark orders from the front. They lead by example, nurturing and protecting their team. Like the 🐺 wolves in a pack, with the leader pushing from behind, ensuring no one gets left behind. Their role is to be a driving force, inspiring through empowerment rather than dominance. 💪 When you prioritize the needs of others, build them up, and safeguard their well-being, you create an environment of trust, loyalty, and motivation that simply can't be attained through authoritarian leadership. People want to be valued, not used. And they'll go to amazing lengths for a leader who genuinely values them. 💯 So if you want to experience true success and fulfillment in your pursuits, put others first. 🥇 Serve them, invest in them, and clear the path for them to thrive. You'll find that tide lifting all boats - theirs and yours. ⛵ At the end of the day, success isn't just about what you achieve, but how you achieve it. Put people first, and the rest will follow! 🌍

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Why wait for traffic to come to your store when you can drive results yourself!? Social Selling has become such a fun and engaging way to connect with potential customers! In addition, it helps you build a personal and professional brand! Sometimes you have to think outside the four walls of your business! Get creative, and have fun! #socialselling #customcontentcreation #outsideselling #mattfirmfamily

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What advice do you have for someone who is transitioning to an area manager position? ✏️ 1.Listen and Learn: Take the time to understand the unique dynamics, challenges, and opportunities of your area. Listen to your team members, stakeholders, and customers to gain valuable insights. 2.Communicate Effectively: Clear communication is key. Keep your team informed, set clear expectations, and be open to feedback. Transparency builds trust and fosters collaboration. 3.Lead by Example: As a leader, your actions speak louder than words. Demonstrate integrity, professionalism, and a strong work ethic. Lead by example to inspire your team to perform at their best. 4.Empower Your Team: Trust your team members and empower them to make decisions. Encourage creativity, initiative, and problem-solving. Your role is to support and guide them towards success. 5.Stay Agile and Adaptable: The business landscape is constantly evolving. Stay agile and adaptable in your approach. Be willing to embrace change, learn from mistakes, and continuously improve. Transitioning to an area manager position can be challenging, but with the right mindset and approach, you can thrive in your new role. Best of luck!

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Pour into your people as you would have your leaders pour into you.

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Consistency is a hot topic! How do you get it? How do you keep the Fire Burning? It’s more than passion and grit. How can you be that leader consistently for the rest of the year? The 4 forces of Necessity. • know your identity or role on the team • have more than passion, you need obsession and clarity • have a sense of duty • have sense of urgency #motivation #inspiration #culture #coaching #lead #consistency

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**The Power of One Voice in Customer Feedback** 🔍 As leaders, we often receive customer feedback and sometimes view concerns as isolated incidents. However, one voice is enough to raise attention and prompt action. 🗣️ Recently, I was working with a peer in a similar industry who received feedback that their office environment was cold and uninviting. This made customers rush through the checkout process, not considering the additional options his company provides. Initially, he dismissed this feedback as a "one-off" comment. But when we discussed it, we realized something crucial: less than 5% of customers provide feedback. This means that one piece of feedback might represent the voices of about 20 people that week and potentially 100s or more over the course of a month. 📈 This led us to an important question: what amount of feedback is the right amount to take action? The answer is any amount. One insightful comment can reveal underlying issues that many others might be experiencing but not voicing. 🛠️ As we go forward, let's commit to being responsive to our customers' needs and wants. Every piece of feedback is valuable and could hold the key to improving our services and customer satisfaction. #CustomerFeedback #Leadership #CustomerSatisfaction #BusinessGrowth #CustomerExperience

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When I first began building my team, I established a list of non-negotiable qualities for new Team members. While the list has evolved over time, one essential trait has remained steadfast at the top: punctuality Showing up on time demonstrates respect for others' time and values their schedule. I’m team never late ⏰ #LeadershipGoals #TeamBuilding #PunctualityMatters #RespectForTime #TimeManagement #ProductivityHabits #EffectiveLeadership #TeamCulture #NonNegotiables #SuccessMindset #Professionalism

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