Zenarate

🤝 From Service to Sales: Your Path to Profitability 🤝 Join industry leaders from McKinsey and Zenarate in our webinar, "How to Bridge the 'Service to Sales' Gap and Make Your Contact Center Profitable." Gain insights into overcoming challenges and implementing successful strategies. 🔗 Secure Your Spot: https://hubs.la/Q02FbmM10 #CXExcellence #SalesConversion #ContactCenterTraining

Learn how top organizations are turning service interactions into sales success. Register for our webinar, "How to Bridge the 'Service to Sales' Gap and Make Your Contact Center Profitable," with McKinsey & Company Senior Experts, Vinay Gupta & Paul Kline, joined by Casey Denby with Zenarate. 🗓️ Date: July 10th ⏰ Time: 9am MST 🔗 Register Today https://hubs.la/Q02FbnBg0 #CustomerService #SalesGrowth #ContactCenterwebinar

Congratulations to the Zenarate team for being named 2024 Top AI Training Company by Training Industry. We're so excited about this recognition which is a direct reflection of our relentless focus on putting our customers first every day and meaning it as well as the impact our skill-based learning platform, AI Coach, is having on the industry. Learn more about this prestigious award... https://lnkd.in/g4_KRCwH

Agent attrition impacting your bottom line? Explore actionable insights and training techniques to keep your best talent on board! 💡 Find out more: https://hubs.la/Q02DtJ_N0 #ContactCentertraining #agentattrition #Employeeretention

🚨 Only 2 days left! Don't miss our exclusive webinar: "The Importance of Training Emotional Intelligence in the Contact Center and Where to Start," hosted by Kristen Rowles, with CBE Companies and Casey Denby, with Zenarate. Join us to discover: - The critical difference between IQ and EQ for agents. - Top strategies for enhancing your team's EQ. - Insights from CBE Companies on their successful approach. - An interactive Q&A session. Register now and be part of the future of customer service. 📅🗣️ https://hubs.la/Q02D44th0 #EmotionalIntelligencetraining #ContactCentertraining #AITraining

💡Enhance Your Contact Center's Performance with Emotional Intelligence💡 Mark your calendars for June 26, 2024 and join our webinar with Kristen Rowles from CBE Companies and Casey Denby from Zenarate. Gain insights into: -The difference between IQ and EQ for agents, and it's importance -Effective EQ training methodologies -How CBE Companies approached the issue in their contact center teams Save your spot today 🔗: https://hubs.la/Q02BngRq0 #ContactCenter #EmotionalIntelligence #TrainingExcellence

Congratulations to our entire team at Zenarate for being named "Disruptive Technology of the Year" at this year’s CCW Excellence Awards and a large thank you to our incredible customer community who have been such great partners and thought leaders. It’s a reflection of everyone's dedication to creating the best solution possible for transforming the training and development of high-performing customer-facing teams. 

Gain valuable insights from Anant Jain & Lokesh Raisinghani, AI platform leaders, on transforming your contact center agents. See how AI can elevate agent performance and quality assurance in our latest blog: https://hubs.la/Q02zHrcr0 #AIForContactCenters #aifortraining #aitratining

Join our upcoming webinar with Allison Sadler, PhD, of USAA, and Casey Denby, VP of Sales and former training leader, to learn: -What’s wrong with the training status quo -Key challenges of developing a best-in-class contact center training program -How training affects contact center optimization and efficiency And much more. Register Now: https://hubs.la/Q02y-HCX0 #AgentOnboarding #CXTrainingInnovation #AIforTraining

We are thrilled and honored to have been named a finalist for the CCW Excellence Awards in the Disruptive Technology of the Year category. It's incredible validation that Zenarate's AI Coach Platform is transforming the way contact centers around the globe are training and developing top-performing agents and creating outstanding customer experiences. Come cheer us on and visit us at our booth (#1019) next week at CCW Las Vegas. We hope to see you there.