Zenarate

Join Learning & Development expert Dan Redman and Zenarate's CX expert Liz Powell, for a deep dive into AI Simulation Training. Learn how HSBC overcame training hurdles, implemented AI solutions, and achieved remarkable business benefits. This is a must-attend for anyone looking to enhance their training programs and drive success. 📅 Date: July 31, 2024 🕒 Time: 8 AM MT Save your spot today! https://hubs.la/Q02HvfP10 #CustomerServiceExcellence #ContactCenterWebinar #AISimulationtraining

📣 Calling all Contact Center Leaders! Are you ready to bridge the 'Service to Sales' gap and make your contact center more profitable? Join us for an insightful webinar in collaboration with McKinsey & Company and Zenarate! 🗓️ Date: July 16th 🕒 Time: 9am MST Learn from industry experts and discover actionable strategies to transform your contact center's performance. 🔗 Register Now https://hubs.la/Q02GhDpD0 Casey Denby Vinay Gupta Paul Kline #ContactCenterWebinar #CustomerExperience #SalesTraining

🤝 From Service to Sales: Your Path to Profitability 🤝 Join industry leaders from McKinsey and Zenarate in our webinar, "How to Bridge the 'Service to Sales' Gap and Make Your Contact Center Profitable." Gain insights into overcoming challenges and implementing successful strategies. 🔗 Secure Your Spot: https://hubs.la/Q02FbmM10 #CXExcellence #SalesConversion #ContactCenterTraining

Learn how top organizations are turning service interactions into sales success. Register for our webinar, "How to Bridge the 'Service to Sales' Gap and Make Your Contact Center Profitable," with McKinsey & Company Senior Experts, Vinay Gupta & Paul Kline, joined by Casey Denby with Zenarate. 🗓️ Date: July 10th ⏰ Time: 9am MST 🔗 Register Today https://hubs.la/Q02FbnBg0 #CustomerService #SalesGrowth #ContactCenterwebinar

Congratulations to the Zenarate team for being named 2024 Top AI Training Company by Training Industry. We're so excited about this recognition which is a direct reflection of our relentless focus on putting our customers first every day and meaning it as well as the impact our skill-based learning platform, AI Coach, is having on the industry. Learn more about this prestigious award... https://lnkd.in/g4_KRCwH

Agent attrition impacting your bottom line? Explore actionable insights and training techniques to keep your best talent on board! 💡 Find out more: https://hubs.la/Q02DtJ_N0 #ContactCentertraining #agentattrition #Employeeretention

🚨 Only 2 days left! Don't miss our exclusive webinar: "The Importance of Training Emotional Intelligence in the Contact Center and Where to Start," hosted by Kristen Rowles, with CBE Companies and Casey Denby, with Zenarate. Join us to discover: - The critical difference between IQ and EQ for agents. - Top strategies for enhancing your team's EQ. - Insights from CBE Companies on their successful approach. - An interactive Q&A session. Register now and be part of the future of customer service. 📅🗣️ https://hubs.la/Q02D44th0 #EmotionalIntelligencetraining #ContactCentertraining #AITraining

💡Enhance Your Contact Center's Performance with Emotional Intelligence💡 Mark your calendars for June 26, 2024 and join our webinar with Kristen Rowles from CBE Companies and Casey Denby from Zenarate. Gain insights into: -The difference between IQ and EQ for agents, and it's importance -Effective EQ training methodologies -How CBE Companies approached the issue in their contact center teams Save your spot today 🔗: https://hubs.la/Q02BngRq0 #ContactCenter #EmotionalIntelligence #TrainingExcellence

Congratulations to our entire team at Zenarate for being named "Disruptive Technology of the Year" at this year’s CCW Excellence Awards and a large thank you to our incredible customer community who have been such great partners and thought leaders. It’s a reflection of everyone's dedication to creating the best solution possible for transforming the training and development of high-performing customer-facing teams. 

Gain valuable insights from Anant Jain & Lokesh Raisinghani, AI platform leaders, on transforming your contact center agents. See how AI can elevate agent performance and quality assurance in our latest blog: https://hubs.la/Q02zHrcr0 #AIForContactCenters #aifortraining #aitratining