Happy Birthday to you, Happy Birthday to you, Happy Birthday Totango Campus, Happy Birthday to you! 🎉 Well, we think you really knocked it out of the park this year! 🎓 5.9K active students 📚 21K course enrollments 🥇 15K credentials An overwhelming THANK YOU to all of our customers, community partners and CS leaders who are passionate and committed to evolving their customer success practice and have looked to Totango + Catalyst Software to be part of their journey! Interested in advancing your CS skills? Learning new workflows? Check out what Totango Campus has to offer and join this class of amazing graduates! https://lnkd.in/gAZvXuVP Kudos Chris Dishman and Kristin Lisson 🙌 #customersuccess #sales #CSoutcomes #skills #leadership
Totango
Software Development
Redwood City, CA 41,693 followers
Exciting news: Totango and Catalyst have joined forces to help you drive customer-led growth!
About us
Totango + Catalyst have joined forces to build a leading customer growth platform that helps businesses protect and grow revenue. Totango and Catalyst provide businesses with a united platform that drives recurring revenue success and measurable growth. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace, and Aircall—and the top revenue leaders at global B2B brands—including Braze, FiveTran, and Heap—use Totango and Catalyst to activate an intuitive customer experience with enterprise scale for post-sale revenue motions focused on measuring customer value and business outcomes, including account management, renewals, adoption, and upsell and cross-sell. Businesses gain AI functionality to fully understand customers and identify areas for revenue growth. Follow us here too: https://www.linkedin.com/company/catalystio/
- Website
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http://www.totango.com/successisrevenue
External link for Totango
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Redwood City, CA
- Type
- Privately Held
- Founded
- 2010
- Specialties
- Connecting All Customer Data, Less churn, more upsell and cross-sell, Customer Success Management, Proactive Customer Engagement, Customer Data Platform, Customer operating system, Customer Experience Surveys, Customer Health Scores, Digital Engagement, Tech Touch, High Touch, Stakeholder Engagement, Customer Journey Analytics, Composable Customer Success Platform, and customer-led growth
Products
Totango Customer Success
Customer Success Software
Totango customer success software helps enterprise businesses and cross-functional teams accelerate customer outcomes in productivity, retention, and expansion. Totango provides a robust set of integrations and SuccessBLOCs—our proprietary pre-built customer success programs that are embedded with best practices and contain relevant workflows, reports, automation, customer segments, campaign content, and more to help you achieve critical business outcomes and create focus for your team. With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio, engage with customers when and where it matters, monitor and improve the metrics that matter, and scale CS faster with the power of people + AI. Unlike our competition, Totango enables unlimited scalability and unmatched time to value due to our composable platform architecture and schemaless data model.
Locations
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Primary
1 Twin Dolphin Drive
Redwood City, CA 94065, US
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94 Yigal Alon
Alon 2 Tower
Tel Aviv, Israel 6789139, IL
Employees at Totango
Updates
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Totango reposted this
The GTM is Better Together - Early Bird Offer! GTM is Better Together in Atlanta is fast approaching and we’ve got good news! The GTM is Better Together program is a breakthrough initiative designed to provide hope and trust to GTM professionals in enterprise companies, despite budget cuts, missed revenue targets, and misaligned teams. Taking place at the Epicurean in Atlanta on August 28, 2024, secure your spot now and save 50% on your registration. Early bird price: $499 (Regular price: $999) Each ticket grants access to two attendees! Join an elite group of leaders from Demandbase, Clari, G2, MadKudu, ON24, Vidyard, TechnologyAdvice, Totango + Catalyst Software, and ZoomInfo as we shape the discussion around what a modern enterprise GTM teams and tech stack should look like. Because GTM is Better Together. #bettertogether #gtm #Atlanta #Event
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A few summer hot takes, because apparently it’s still hot out there 🥵 🤝 Shared revenue accountability across the GTM team, with product, is a thing 🔃 An efficient, tested and iterated onboarding process will impact engagement and expansion opportunities ⏰ It’s never too late to focus, refocus or realign on your ICP; it will have a massive downstream effect on long-term success Any of those hot takes peak your interest? 😎 Grab a cool beverage and read more from some of the hottest GTM leaders in the field ⬇️ https://lnkd.in/gPVvtj28 Catalyst Software #customersuccess #sales #marketing #revenuegrowth #hottake
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Just a quick question: Are you attending the biggest GTM roadshow of the year? 😲 🎯 4 locations 📣 30+ speakers 🗓️ 30+ sessions 👫 700+ attendees And, COUNTLESS insights, best practices and industry connections that can inform, energize and boost your go-to-market engine. 🚀 Join us on the road along with our amazing #BetterTogether partners, Demandbase, ON24, Clari, MadKudu, ZoomInfo, G2, TechnologyAdvice and Vidyard. The fun begins in Atlanta on August 28th. Grab one of the limited spots for the Atlanta kick-off or one of the following three events in Boston, NYC and SF ⬇️ https://lnkd.in/gdDFWqWz Catalyst Software #customersuccess #sales #marketing #productmarketing #BetterTogether
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Get success right, and your revenue will come 🎤 Sounds simple. But, unfortunately, the concept of “success” is not clearly understood by many go-to-market teams and businesses. In a recent discussion, three of Totango + Catalyst Software top executives — Chris Dishman , Charlie Sonnenberg and Mollie Gardner — shared some behind-the-scenes insights on what “success” means for our go-to-market teams, and how the CS and sales teams, specifically, have been adopting new best practices to ensure transparency in the definition of success with customers. 🚀 Watch their full discussion here ⬇ https://lnkd.in/gvYtzvKc #customersuccess #sales #revenuegrowth #bettertogether #hottakes
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Pop Quiz: What are your top metrics to unlock business insights? 🔑 Here are 20 metrics from the best customer success leaders in the industry, AND how they’re using these metrics to identify growth opportunities for their business. ⚡ Karen Budell, CMO of Totango + Catalyst Software shares her top picks. Read more to find how what she’s thinking about to drive customer outcomes and knock business opportunities out of the park ⚾ (< It's still summer, right?! 😎 ) https://lnkd.in/gJ4Ukb2M Fast Company #customersuccess #marketing #revenuegrowth #leadership #baseball
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TRUE or FALSE: Customer-led growth can be achieved by your customer success team alone. 🚫 We say FALSE, and here’s why: ✅ The value the customer success team creates for the business matters beyond the CS org; in fact it can steer the direction of the business ⚡ ✅ Growth from the customer base demands a cohesive customer-first strategy throughout the entire lifecycle, requiring all teams to play their part 🤝 ✅ Customers determine the value they receive from your product, so to make it work there has to be transparency of goals and metrics on all sides of the table from the start 🔍 In a recent episode of the The Agile Brand™ with Greg Kihlström podcast, Totango + Catalyst Software Senior Vice President of Global Customer Success, Chris Dishman shared his insights on why customer-led growth must be a company-wide strategy in order to succeed. 🚀 Check it out here 🎧 https://lnkd.in/gWVNVP7q #customersuccess #sales #revenuegrowth #CLG #podcast
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🌶️ A spicy question to close out the week from our SVP Global Customer Success Chris Dishman: The customer bought your product for a reason, but do you know what it is? CS teams are increasingly pushed to drive revenue for their organizations, BUT they can only do it when they’re driving value for customers. — So it comes full circle, do you know why your customers bought your product? 🔃 In a recent episode of the Revenue Strategy podcast with Cedric Royer , Chris shared his provocative insights on how the customer success mission is evolving and what it means for the future of the function, for businesses and for CS professionals. ⚡ Catch his big THREE insights and learn how to answer that key question for your business ⬇️ https://lnkd.in/gVx76AFt Catalyst Software #customersuccess #sales #revenue #leadership #podcast
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Totango reposted this
📣 Last call! Women of Customer Success panel and networking happening TONIGHT at the Catalyst office in NYC! If you’re in the NYC area, a CS or GTM leader and keen to meet some of the best and brightest women in the industry, grab a last minute spot to join the conversation and networking tonight! ⬇ 👭 🍷 https://lnkd.in/gQr8g97Z Totango #customersuccess #sales #womenintech #NYC #bettertogether
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📣 Attention all Women in Customer Success! Who are Customer Success teams actually selling to? Do businesses fully capture the outcomes CS creates for the organization? And, do customers recognize the value their CS partners are providing? 🤔 If these are some key questions you've been trying to answer, join Women of Customer Success at the Catalyst Software office in NYC on Wednesday, July 10th for an evening of thought leadership, expert insights and fun networking. All CS and GTM professionals welcome! Grab one of the VERY limited tickets NOW 👇 https://lnkd.in/gQr8g97Z #customersuccess #sales #womenintech #NYC #networking