Pindrop

Introducing our latest innovation, Pindrop® Pulse. Learn how you can strengthen trust in voice communications amidst evolving cyber threats. Click here: https://bit.ly/3uDUviP to speak with one of our Deepfake experts.

Replay attacks can have a big impact. Read the article and learn about how voice authentication can help against these attacks: https://bit.ly/3VXXSL1

How many times a day do you send a voice note? According to a survey by Preply, over 60% of U.S. adults have sent one. As voice note popularity rises, so are deepfakes. Another recent study found that deepfake crimes have risen by 245% YoY in 2024, with the most affected countries being the U.S., the UK, China and Germany. With this in mind, customers could be at risk for deepfake voice notes! Last week, Pindrop was included in a CXToday article as a viable solution to these cyber threats. Read the full article here: https://shorturl.at/zJXUr

According to BAI Banking Outlook: 2024 Trends, banks’ top priorities this year include growing deposits, acquiring new customers, and enhancing customers’ digital experience. One way to improve the customer digital experience is by reducing the risk of fraud. However, balance is key when it comes to user-friendliness and upholding security in order to reduce the risk of fraud. 80% of the top 10 US banks and credit unions trust Pindrop to provide voice authentication and fraud detection while maintaining user-friendliness. Read more about how the banking fraud landscape is projected to change and how you can protect your organization with Pindrop here: https://lnkd.in/gFQseCdQ

Technology is changing banking—often for the better. But as banking technology evolves, so do fraudsters. Stay vigilant and learn more about the latest trends in banking fraud: https://bit.ly/4cjDZFk

Did you know that deepfake-related losses are expected to soar from $12.3 billion in 2023 to $40 billion by 2027? Pindrops’ 2024 Voice Intelligence and Security Report estimates that deepfake fraud aimed at contact centers is costing an estimated $5 billion annually. Further, banking and financial services companies are especially at risk for deepfake scams. Last week, VentureBear's Louis Columbus covered Pindrop's report as well as projections for the deepfake industry as a whole. Read the full article here: https://lnkd.in/dBbszA-r

Customer authentication is more important than ever for call center security. With call centers under constant threat of attack, it's time to update your customer authentication from traditional methods to keep your call centers secure. Instead of just relying on standard authentication techniques, using Pindrop helps contact centers not only improve the speed of verification but also makes it more reliable. Read more about how we can help keep your call center safe: https://bit.ly/4c0qTfY

We are thrilled to welcome Neeraj Gupta to the Pindrop family as an exceptional leader to join our team as the Chief Technology Officer (CTO). Neeraj has extensive experience in scaling and leading cross-functional engineering teams, most recently at Sift and Castlight. As a founding member of Cloud Native Computing Foundation (CNCF) and Open Container Initiative (OCI) open-source projects, he also has a deep understanding of public, private, and hybrid cloud platforms. Given the importance of ensuring we have a secure, stable and optimized multi-cloud product, the addition of a seasoned CTO to our leadership team will undoubtedly bring numerous benefits to Pindrop, including enhanced innovation, improved productivity, stronger security measures and improved customer experience. Please join us in welcoming Neeraj! 🎉

We are honored to be recognized by The 2024 SaaS Awards for the second year in a row as Best Security Innovation in a SaaS Product (B2B – Enterprise)! Pindrop is constantly working tirelessly to develop the best cybersecurity solutions possible to keep businesses and their customers safe - this recognition is dedicated to the entire team. Check out the rest of the winners here: https://bit.ly/3zccaA8

Curious about how AI can positively impact your call center? Read the blog and discover which AI trends are shaping contact center automation this year: https://bit.ly/3KWCzEP