Did you know over half of restaurant goers aren't using loyalty programs? 🤔 Yet, 35% admit these programs influence their dining choices - it's time to harness this untapped potential! Dive into our latest blog to explore how loyalty software can revolutionize your customer engagement and drive your digital growth. From customization to real-time insights, learn how to choose and leverage the right software for your brand. ⬇️ https://hubs.li/Q02J4Myl0
Paytronix
Software Development
Newton, MA 8,561 followers
Paytronix is the leader in Digital Guest Engagement – combining Loyalty, CRM & Messaging, Online Ordering, and A.I.
About us
Paytronix is a cloud-based digital guest engagement platform for the hospitality industry. Our innovative, unified platform provides loyalty programs, online ordering, gift cards, branded mobile applications, and strategic insights to more than 1,800 leading restaurant and convenience store brands. Our valued clients leverage the power of Paytronix across 50,000 sites globally to create seamless, personalized, and brand-authentic experiences that foster lasting relationships with their customers. For more than 20 years, Paytronix has been a trusted partner helping brands maximize the lifetime value of their guests and grow more profitable businesses.
- Website
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http://www.paytronix.com
External link for Paytronix
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Newton, MA
- Type
- Privately Held
- Founded
- 2001
- Specialties
- Loyalty Programs, Gift Card Programs, Employee Dining Programs, Mobile Apps, CRM, Data Insights, CXM, and Online ordering
Products
Paytronix
Food Delivery Software
Paytronix is the leading provider of Digital Customer Engagement Solutions for restaurants, convenience stores, and retailers who seek to develop lasting relationships with their guests. For over 20 years, Paytronix has grown its Guest Engagement Platform to seamlessly incorporate individual components of digital customer engagement into a single, robust platform. Product solutions include: - Loyalty Programs - CRM & Messaging - Strategy & Analytics - Online Ordering - Gift & Comp Programs - Mobile Applications - Payments
Locations
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Primary
80 Bridge Street
Newton, MA 02458, US
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7340 E. Caley Way
Centennial, CO 80111, US
Employees at Paytronix
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Andrea (Mulligan) Carlson
Customer Success Leader insanely focused on delivering value for customers every day
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Jeff Hindman
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Marc Schultz
Head of Data Privacy and Security at Paytronix Systems
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Pamela Robertson
Chief Marketing Officer at Paytronix | Building High-Performance Marketing Teams | CHIEF Member
Updates
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Have you grabbed your copy of the Loyalty Trend Report 2024 yet? Don't miss out! Here’s what you’ll get: 🔍 Exclusive Insights: Gain access to never-before-seen data and strategies specifically designed to elevate your loyalty program. 💡 Actionable Strategies: Discover innovative engagement techniques like gamification and subscriptions that can transform your customer experience and drive retention. 🏆 Benchmarking Excellence: Measure your performance against restaurant and convenience store industry standards and leverage real-time data for more precise and personalized campaigns. https://lnkd.in/eNtbHEB7
Annual Loyalty Report | Paytronix
paytronix.com
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We're thrilled to sponsor an upcoming webinar that's all about elevating your restaurant's loyalty program! Join us on Monday, July 29 at 2:00 PM EDT for "Reimagining Loyalty Programs for Restaurants." Get ready to dive into innovative strategies that do more than just offer freebies – it's about creating meaningful connections, driving retention, and fueling growth. 🚀 🎙️ Hear from industry experts: David Hooper, Marketing Manager at CC's Coffee House Robert Firpo-Cappiello, Editor-in-Chief at Hospitality Technology Don't miss this opportunity to transform your loyalty program and forge stronger customer relationships. 🔗 Register now! https://lnkd.in/gc-ceVJn
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💥 Maximize Your Loyalty Program Success! 💥 Ever wondered why your loyalty messages might be missing the mark? Paytronix reveals the game-changing strategy: tailoring communication to customer preferences can significantly amplify engagement and retention 🚀. From emails to push notifications, discover the preferred channels for different demographics and boost your program’s effectiveness today! Check out this article from CSP Daily News to learn more ⬇️ https://hubs.li/Q02Hvhwk0
One Size Does Not Fit All: Loyalty Members Have Preferred Messaging Channels
cspdailynews.com
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📝 Editorial Director, Danny Klein, from QSR published a compelling 2-piece series on the future of loyalty, diving into the stats of the latest Paytronix Loyalty Report. Danny explores how modern loyalty programs drive repeat visits, increase spending, and deliver personalized experiences, ultimately meeting customer expectations and boosting revenue. 💡 These articles are a must read—check them out below! https://lnkd.in/gmhyd395 https://lnkd.in/gsw2jBq9
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Dive into the world of loyalty innovation with Kristin Lynch, Senior Director of Restaurant Strategy here at Paytronix. With over 20 years of expertise, Kristin shares invaluable insights on personalizing loyalty programs to truly connect with customers.🔍✨ Discover why "fast follower" tactics and a focus on customer-centric innovation are reshaping the loyalty landscape. From gamification to personalized rewards, learn how top brands are making every customer feel special and driving brand affinity. 🌈💡 Stay ahead of the curve and unleash the potential of personalized loyalty experiences! Check out more here: https://hubs.li/Q02H4mtb0 #LoyaltyInnovation #CustomerFirst #BrandAffinity #PaytronixInsights
Loyalty Innovation Has Evolved to Focus More on the Customer | Modern Restaurant Management | The Business of Eating & Restaurant Management News
https://modernrestaurantmanagement.com
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🚀 Exciting Insights Alert! 🚀 Our latest *2024 Paytronix Loyalty Trends Report* reveals groundbreaking findings in the loyalty program landscape! Top-performing c-stores are seeing loyalty transaction shares SOAR to 37% and beyond. 🌟 But that's not all - with an astonishing 85% average retention rate, the power of loyalty programs in driving engagement and profitability is undeniable. 📈 Are you leveraging your loyalty program to its full potential? Dive into the full report for actionable insights and innovative strategies to elevate your program. Let's transform customer engagement together! 💼 #LoyaltyPrograms #CustomerEngagement #RetailInnovation #Paytronix 🔗 Discover more insights below. https://hubs.li/Q02GWRg30
Annual Loyalty Report | Paytronix
paytronix.com
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🌟 "2024 will be a year of experimentation and refinement," says our very own Chief Customer Officer, Andrea (Mulligan) Carlson. In a landscape where the growth of CX teams aligns closely with business expansion, Andrea envisions a future where this growth is strategic, not just proportional. It's about enhancing efficiencies and achieving the ideal customer experience vision. Learn more about these changes below. 💡🚀 #CustomerExperience #Innovation #Leadership #PaytronixDifference https://hubs.li/Q02GJYD90
Will CX teams continue to grow?
customerexperiencedive.com
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🚀 Exciting News for the Restaurant Industry! 🚀 Google's latest update to Order with Google revolutionizes how restaurants connect with customers, offering convenience and choice. 🍽️✨ Restaurants can now direct customers to their preferred ordering platforms using Google's "near me" search functionality. This boosts visibility and empowers both consumers and businesses with choice. 🌐💡 Why is this a game-changer? For consumers, it means easier access to their favorite eateries and potentially cheaper, more direct ordering options. For restaurants, it's an opportunity to boost first-party orders, gather customer data, and sharpen their competitive edge. 📈🍕 Read more below from our very own Online Ordering Product Manager, Ray Gibson. https://hubs.ly/Q02GpwFB0
How Ordering with Google Could Drive Your Restaurant's First-Party Engagement
https://www.qsrmagazine.com
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Take a look at CStore Decisions article on how the c-store sector outperforms QSRs and FSRs when it comes to loyalty program retention rate. Our CEO, Jeff Hindman, emphasizes that evaluating key metrics of a loyalty program is crucial for improving its effectiveness. The 2024 Paytronix Loyalty Trends Report aids brands in identifying strengths and weaknesses and provides guidance to enhance customer engagement, profitability, and customer lifetime value. Read more here: https://hubs.li/Q02Gdv-J0
Top Retailers Drive 37% of Transactions From Loyalty, Report Finds
https://cstoredecisions.com