McFadyen Digital

Excited to be heading to #NRF #Nexus in California next week! I'll be on stage with Eleanore Quartel and Neel Grover where we'll talk about what retailers need to be doing to serve customer needs and wants, and how to best serve them digitally. What does that mean for retail and retail marketplaces? Hope you'll be there to find out! #NRFNexus2024 #retail #McFadyenDigital

We're proud to have once again renewed our Adobe Commerce specialization, demonstrating our commitment to building extraordinary #ecommerce and #marketplace experiences with only the best technologies and partners. After a decade of Adobe and #Magento partnership and dozens of successful launches and upgrade re-launches, we appreciate the flexibility, scalability, and constant innovation of the Adobe Commerce platform. Here's to another 10 years of success!

Our team is gearing up for the National Retail Federation's #NRFNexus 2024 coming up in just a couple weeks at the beautiful Terranea Resort in #SoCal. We're proud to be a silver sponsor of this year's Nexus event and even more honored that President Jon Reily is leading a keynote session titled "Retail Revolution: Enhancing Customer Experiences through Digital Channel Optimization", featuring industry expert panelists Neel Grover, CEO of Shop Premium Outlets, A Simon Digital Marketplace, and Eleanore Quartel, CDO & Head of DTC for Fossil Group, Inc. 🔗 Learn more: https://lnkd.in/g6m5XsTg This panel will bring together retailers and retail experts to discuss the latest trends and effective strategies in #digital #channel optimization. Hear how retailers can enhance customer experiences by optimizing website and mobile interfaces, implementing #GenAI-driven personalization, and integrating CRM systems to create a cohesive digital strategy that enhances customer satisfaction and boosts the customer experience and engagement. #Ecommerce #Marketplaces #DigitalTransformation #McFadyenDigital

🛍 The future of retail is here! Dive into our latest blog post, "Retail Reinvention: Embracing the Future of Ecommerce," where we explore the transformative trends shaping the industry in reaction to Euromonitor International's latest report in conjunction with the National Retail Federation, titled "Retail Reinvention: A Framework for Future Growth." 🔗 Read the article: https://lnkd.in/e8tFqDec Euromonitor's insights highlight the impact of digitalization, evolving consumer expectations, and innovative business models on the retail landscape. Learn how to navigate these changes and position your business for success. Discover key findings, strategic opportunities, and practical advice to stay ahead in this dynamic market. Read the blog and download the report now. #RetailReinvention #Ecommerce #DigitalTransformation #RetailTrends #Marketplace #McFadyenDigital #Euromonitor #NRF

We are excited to announce that McFadyen Digital has relocated one of our offices in India to a new location in the vibrant MSR Tower, #Bangalore! Our new location offers numerous benefits that align perfectly with our commitment to providing an exceptional working environment for our team and strengthening our capabilities: - It's situated in one of the most popular IT/ITES hubs in the area, placing us in the heart of innovation and technology. - Our office boasts amazing connectivity to all corners of the city, including proximity to the upcoming Metro station right opposite our gate. - It's located in the newly constructed MSR North building by the renowned MSR group. Our space features modern amenities and a buzzing environment. - It's designed for interaction and creativity. Our office includes snooker, foosball, mini-golf, and a lobby with stunning city views - The lobby area hosts a paid food court and refreshment counter, adding to the convenience and comfort of our team. This move not only enhances our operational efficiency but also reinforces our dedication to fostering a dynamic and collaborative workplace #culture. We invite you to connect with us for #partnership opportunities and join us on this exciting new chapter! #McFadyenDigital #NewOffice #Bangalore #MSRTower #Innovation #Connectivity #WorkplaceCulture #ITHub #Partnerships

Ready to take your #B2B #ecommerce strategy to the next level? Choosing the right platform is a critical decision that can make or break your success. Our latest blog post, "Making the Right B2B Ecommerce Platform Decision: Evaluating a Re-Platform," discusses what you need to consider when evaluating your options. The embedded Infographic takes a look at "The Top 10 Signs It's Time To Replatform Your B2B Ecommerce". At McFadyen Digital, we understand the unique challenges and opportunities in the B2B space. Our strategic guidance and technology implementation expertise can help you navigate the complexities and set your business up for sustained growth. 🔗 Read the article: https://lnkd.in/eswBbDV2 #B2BEcommerce #EcommerceStrategy #RePlatforming #DigitalTransformation #McFadyenDigital

Marc Teulières, GM of #Mirakl #B2B & I chat about #marketplace & #ecommerce solutions at the #MiraklSummit. Mirakl has been hosting B2B marketplaces for a decade with some features (like AI-powered catalog importing) well proven for 100+ B2B marketplaces. McFadyen Digital is proud to have helped launch over two dozen Mirakl marketplaces during our 8 years of partnership. B2B marketplaces are popular in 3 main categories:  1️⃣ Wholesalers / Distributors (Cencora, Conrad) 2️⃣ Manufacturers / Brands (Coca-Cola, Toyota Material Handling) 3️⃣ Group Purchasing Organizations / GPO (Driven Brands, Blue Diamond Growers) #Distributor Conrad added 20 million marketplace electrical products since starting a marketplace with Mirakl. #Manufacturer Airbus operates the leading helicopter parts marketplace selling their parts and 3P parts. #GPO operator Accor Hotels manages a large volume of annual spend with their Mirakl procurement marketplace (AStore). Mirakl supports many B2B-specific marketplace requirements like:  ✅ Customer-specific pricing contracts ✅ Tiered / volume pricing ✅ RFP / quoting ✅ Recurring orders ✅ Order splitting / multiple ship-to addr. ✅ Credit terms ✅ Invoice reconciliation ✅ Tax exemption management ✅ Restricted catalogs ✅ Purchasing workflows Mirakl Catalog Platform (MCP) can also be used to support ecommerce operations (even without a marketplace). Graybar is an example distributor using MCP to import new vendors & catalogs into their master catalog with AI-powered category & attribute mapping, harmonization, enrichment & Q/A. This improves quality and reduces catalog import times from weeks to days or hours. These advanced capabilities are not available in PIM / MDM solutions, but MCP can be integrated with those tools. Mirakl Connect (an advanced Vendor Aggregation Network) has about 1500 B2B sellers (plus 12K B2C) already integrated to help quickly grow marketplace catalogs. Mirakl Catalog Transformer features are also available to sellers to onboard into #MiraklConnect. Mirakl Invoicing helps consolidate multiple seller products into one white label buyer invoice. Mirakl PayOut helps with seller KYC, escrow, fast payment & more. Mirakl Ads also is applicable to some B2B organizations, especially under the trade marketing model (a cousin of #RetailMedia). #McFadyenDigital was proud to be a Titanium sponsor of the Mirakl Summit, and to have participated at Munich, Paris, London & New York. It was an honor for me to share the stage with #PlatformPioneers Fareeha Ali & Dalia Seltzer to discuss strategies for balancing 1P owned inventory, dropship & 3P marketplace product offerings. Info on other Mirakl offerings & the summits: https://lnkd.in/e4Sapi6S

In this edition of #Ecommerce & #Marketplaces Newsletter, we provide a overview of this year's Mirakl Summit NYC event which underscored the critical role of innovation, collaboration and listening to the voice of the customer when driving commerce ecosystem growth. Marketplace Pulse covers how Amazon will launch a separate section inside the Amazon app and website for low-priced, slow-shipping items. They will ship from warehouses in China directly to shoppers in the U.S., giving up fast delivery for significantly lower prices. In a recent Forbes article, Uri Levine, co-founder and former chairman of Waze, presents the main rules for creating a successful marketplace. #commerce #digitalcommerce #AI #artificialintelligence #MACH #dropship #onlinemarketplace #digitalmarket #retail #brands #holidayshopping #marketplace #b2b #newsletter

🚀 Maximize Your B2B Ecommerce Potential with commercetools 🚀 The McFadyen Digital "commercetools #B2B MACHcellerator with #coFE Catalyst" has been making waves in the #ecommerce space, providing businesses with a powerful framework for enhancing their digital commerce capabilities. This accelerator leverages a #MACH-based approach to streamline integration and scalability, significantly reducing implementation time by up to 40%. Explore how this solution can transform your digital commerce operations and drive growth. 🔗 Learn more: https://lnkd.in/e7UymT33 #DigitalTransformation #ComposableCommerce #McFadyenDigital #MACHcellerator

#VTEX Connect Europe was a big success with great content for 3,000 attendees! #Commerce Solutions Architect Lukas Hendrischke, CMX & I discuss some great new (& some well-proven) features of the VTEX "Composable & Complete Commerce" platform. #Gartner's Voice of Customer recognized VTEX as the only "Customers Choice" #Digital#Commerce platform. 98% of VTEX customers were willing to recommend the platform to peers. #IDC's Marketscape recognized VTEX as the leader in two categories: Headless Digital Commerce platforms & B2C digital commerce platforms. IDC highlighted VTEX's omnichannel capabilities that enable operations online, in-store, in warehouses & more with built-in OMS & #marketplace features. VTEX processed 2,800 orders/min on Black Friday. Live-streaming was broadcast during the show. See the video of live sales of Under Armour & other #brands. 350 VTEX retailers drive sales with this fast growing sales channel. Social selling, leveraging influencers & integration with social are important channels for #retailers. AI chat is available to answer common viewer questions & short videos can easily be added to product detail pages. Pick & Pack optimizes fulfilling orders from stores/DC/FC & is integrated with over 2,000 shipment providers. It handles scenarios like replacement/rejection/addition of items & merchants can manage driver schedules, route optimization, real-time order tracking & other #LastMile factors. Drivers can upload proof of pickup/delivery like notes, signatures & photos. Analytics improve picker performance & other logistics. Returns #AI will review photos & descriptions of returns requested by customers & make automated decisions to handle the cumbersome but important #ReverseLogistics of commerce. Data Pipeline quickly & securely integrates commerce, #OMS & other data with data warehouse or BI tools. With GDPR limiting third-party cookies & data, it's very important to leverage first-party data to gain actionable insights. CRO Santiago Naranjo Alvaréz & EMEA/APAC GM Prakash Gurumoorthy kicked off #VTEXconnectEurope by highlighting successful client launches. For example, McFadyen Digital & VTEX client OBI had a great presentation of their #ecommerce & #marketplace success on the VTEX platform. OBI is the leading home improvement / DIY retailer in Germany with $9.4 billion of sales, 645 stores in Europe & 21 million monthly ecommerce visitors. I was honored to present about digital channel strategies. I'll share my presentation in another post. More details in comments below.