Interested in becoming a #Loyalty360 member? Loyalty360 brand members have access to networking opportunities, peer-to-peer roundtable sessions, analyst reports, research on loyalty trends, and more. Looking to position your company as a thought leader in the customer loyalty industry? Loyalty360 partners with supplier members in many ways, including content creation, promoting research, hosting webinars, and analyst briefings. For more information on membership levels, visit our website here or contact us for details! Click here: https://lnkd.in/exqNFbr9 #customerloyalty #loyaltyprograms #rewardsprograms #marketing #tech #experience #membership #associations
Loyalty360
Industry Associations
Cincinnati, OH 5,851 followers
We are the association for customer loyalty.
About us
Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities, and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty. A trusted source for cutting-edge research, best practices, and networking opportunities, Loyalty360 gives members the expert insights and guidance they need to better understand loyalty and develop programs that effectively engage their customers and employees and build stronger relationships with them. Loyalty360 also powers Loyalty Management Magazine and the Loyalty Expo conference.
- Website
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http://www.loyalty360.org
External link for Loyalty360
- Industry
- Industry Associations
- Company size
- 11-50 employees
- Headquarters
- Cincinnati, OH
- Type
- Privately Held
- Specialties
- Customer Loyalty, Customer Experience, CRM, Data Analytics, Customer Engagement, Voice of the Customer, Loyalty/Rewards Programs, B2B/Channel, Customer Service, Digital/Direct Marketing, Executive/Brand Profiles, and Payments/POS
Locations
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Primary
Cincinnati, OH 45255, US
Employees at Loyalty360
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Mark Johnson
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Lonnie Mayne
Founder & CEO @ Red Shoes Living, Inc. | Author of Red Shoes Living | Award-Winning Keynote Speaker and Executive Coach working with the best all…
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Tracy Brown-Simmons
Content Creator & Staff Writer / Independent Author
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John Giaquinto
VP of Loyalty, Personalization, & Analytics
Updates
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Steven Douglas, CEO of Addtowallet.io says: "By integrating services directly into mobile wallets, brands can create seamless, low-commitment touchpoints that build loyalty through convenience and personalization.” Learn more about engaging the next generation of customers from various #loyalty experts: https://ow.ly/gxEW50SU4jY #rewards #cx #nextgen
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Following the expo, Loyalty360 interviewed TELUS’ Senior Marketing Managers, Asif A. and Lauren Wong. They discussed how the brand’s social capitalism is brought to life across five key pillars, the relationship between sustainability efforts and emotional loyalty, and evolving the TELUS Rewards program. Here are a few highlights from their conversation: ✅“We enabled two tiers. The entry-level tier was designed for customers who had a single service—this brings them into the fold. There were about 400,000 customers who didn’t benefit from the rewards program. With that tier enabled, every customer in Western Canada now receives rewards.” 🤝“At TELUS, we’re driven by our belief that doing good and good business are mutually inclusive, and we’ve been operating with this philosophy for well over a decade.” Read the full conversation here: https://ow.ly/bHrk50SU18b #rewards #cx #loyalty
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Looking forward to next week's Loyalty360 Loyalty University session with Capillary Technologies' J. Donald Smith! During this informative and engaging session, Don will discuss the history of emotional loyalty and how it evolved from merely a concept to the ‘North Star’ of brand aspirations. Don will also provide his expert insights on trends in the #loyalty industry and provide some examples of global brands that are leading the way in loyalty excellence. Loyalty360 Brand Members, be sure to join us on Wednesday, 8/14, at 1pm for an amazing session. You won't want to miss it! #loyaltyprograms #customerloyalty #cx #experience #data #analytics
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AI is revolutionizing how brands understand and engage with their customers. From personalized recommendations to predictive analytics, AI is enhancing the customer experience in unprecedented ways. We’re conducting a survey to dive deep into these transformations and gather valuable insights from brand marketer leaders. Take the survey today: https://ow.ly/XyVG50ST8Cz We are accepting responses from brand marketers in any industry. All respondents will receive a copy of the final report once it's published! #Marketing #CustomerEngagement #LoyaltyPrograms #Survey
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Madison Fisher, Manager, Strategic Services at The Lacek Group says: "The constant bombardment of information in the social media age has profoundly shaped young people, making inspiration and discovery an essential aspect of their self-understanding." Learn more about engaging the next generation of customers from various #loyalty experts: https://ow.ly/lt8p50ST87a #rewards #cx #nextgen
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Loyalty360 reposted this
There might be global suspense on who’s taking home gold, but I already know our Bank of America Consumer Banking teams are winning big… with seven Loyalty360 awards and three The Stevie® Awards!! While our focus is delivering a great experience for our customers – these awards serve as well-deserved recognition for the hard work my teammates do every day to deliver on our commitment! And shoutout to John Sellers who earned the “Champion of Customer Loyalty” award! https://lnkd.in/egYSxrAT
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Loyalty360 reposted this
Which enhancements is your brand most interested in for the coming year? According to Loyalty360 Brand Marketer Research: 2024 State of Customer Loyalty 65% of brands are ready to invest in #gamification CataBoom's gamification platform lets you quickly and easily deploy on-brand, gamified campaigns while zeroing in on the engagement metrics that matter most. Easy to build and customize, no coding required. What are you waiting for? Start now, visit cataboom.com
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TELUS is Canada’s fastest-growing national telecommunications company, with the brand supporting over 19,000,000 connections. In this interview with Senior Marketing Managers Asif A. and Lauren Wong, we’ll explore: ➡️Internal Stakeholder Engagement: Shaping the loyalty program narrative from a transactional cost center to a more central piece of business strategy ➡️Data Supports Storytelling: Leveraging data to build a story around the loyalty program ➡️Tiered Approach: Enabling program tiers to bring base customers into the fold where they can access perks at the entry level ➡️Corporate Social Responsibility: Social capitalism is brought to life at TELUS across five key pillars ➡️Redemption Options: TELUS Rewards members seek more choices and options when redeeming points—and the brand delivers Find the full interview here: https://ow.ly/We5B50ST5XX #rewards #cx #loyalty
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Unlock the power of identity in performance marketing! 📊🔍 Discover how understanding your audience on a deeper level can drive better results and elevate your strategy. Dive into the insights with Wunderkind's latest report: https://ow.ly/ictF50ST4W7 #MarketingStrategy #PerformanceMarketing #CustomerIdentity
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