Katie Warren Copy Consulting reposted this
Copywriting Consultant for Parent & Family-Focused Companies | Brand Messaging Expert | Mom of 2 | Solopreneur
It's here: Now That's What I Call Copywriting™️ Vol. 4! KULE nails it with this copy, delivered last week inside the shipping package of my new striped t-shirt. Keeping your foot on the "brand gas" even after a purchase has been made is critical to building a memorable, valuable experience. The shipping insert wasn't an automated afterthought: It was another chance to add personality and reinforce the idea that the customer has made a great decision. That's truly the core of what we need as consumers – to be reassured, early and often, that we are making a good decision. 💡 I love the challenge here: "Not in love?" Leaning into the "if it's not a hell yes, it's a no," even at the risk of returns. It's more important that the customer thinks it's a hell yes. (For the record, the shirt is a hell yes for me and I'm wearing it right now.) And then the CTA: "Returns are free and easy." That's it. Simple is powerful. Straightforward return language implies that KULE is confident enough about its product that it's not a big deal if you need something different. They aren't gonna make it a whole thing. Kudos, KULE!! Who wrote this?! Always like to recognize the creatives involved. 👏