Embrace a Digital Mindset with Charlotte S. Lee! 🚀 In today's digital-first world, public service organizations must evolve to effectively engage and enroll individuals in their programs. Author Charlotte Lee highlights the critical importance of creating a seamless digital government experience (GX) to boost enrollment. 🔹 Key insights: - Positive GX: Assess and streamline processes, ensuring transparency and clarity at every step. - Identify Barriers: Provide clear instructions, reduce form friction, build trust, and ensure accuracy. - Human-Centered Design: Design services with the user in mind, focusing on equity and effectiveness. - Agile Culture: Develop a long-term strategy that can adapt to changing needs. - Engagement: Utilize multi-channel communication to build trust, manage expectations, and drive service adoption. These insights underscore that a thoughtful digital approach can transform public service enrollment, making it more efficient and user-friendly. Read full blog here 📕 https://okt.to/d7jzMg #DigitalTransformation #PublicService #CustomerExperience #GovernmentExperience #Enrollment #HumanCenteredDesign #Agile #DigitalMindset #UserEngagement #GovTech
Granicus
Software Development
Denver, CO 39,279 followers
Transform your customer experience with solutions to better connect, engage, and serve your constituents.
About us
Granicus connects governments with the people they serve by providing the first and only civic engagement platform for the public sector. Over 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that turns government missions into quantifiable results. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.
- Website
-
https://granicus.com
External link for Granicus
- Industry
- Software Development
- Company size
- 1,001-5,000 employees
- Headquarters
- Denver, CO
- Type
- Privately Held
- Specialties
- Cloud Computing, Streaming Media, Webcasting, Government Transparency, and communications
Locations
Employees at Granicus
-
Bob Ainsbury
Former Runway Model turned Tech Exec
-
Kelly Price
Service Delivery Manager: Cloud Platforms
-
Ranga Shetty
Product innovation & Technology leadership
-
Bob Saunders
SaaS & IT Business Devlopment, Account Executive and Account Manager for State & Local Government and Private Sector.
Updates
-
Spending hours on public meeting streaming? You don’t have to. We are committed to helping New York communities from Southhampton to White Plains save time and increase engagement when it comes to streaming public meetings, from production to distribution. If cutting the time spent producing content, processing recordings, and distributing your final product sounds appealing, let’s chat. In the meantime, check out this webinar detailing ways to make your public meeting streams more accessible. 🎥 https://okt.to/w6jxA9 #PublicMeetingStreaming #Engagement #Efficiency #NewYorkCommunities #Accessibility
-
-
How to Recruit and Retain the Workforce of the Future. To boost recruitment and retention, government agencies must alter how they communicate with job seekers. From better public engagement to enhanced applicant communication, agencies can reimagine the hiring process to excite job seekers about the benefits of government work. Use this checklist to enhance your agency’s strategy for building the workforce of the future with modern digital solutions that can transform your entire workforce engagement structure. A few insights include: ✅ Leveraging text-to-subscribe capabilities ✅ Utilizing a segmentation strategy ✅ Analyzing who submits completed applications ...and more. Download this checklist to ensure you’re getting the most out of your recruitment strategies. 📋 https://okt.to/BLUTI5 We recommend pairing this resource with our in-depth guide to “Improve Your Agency’s Hiring.” #Recruitment #Retention #GovernmentJobs #DigitalSolutions #WorkforceEngagement #HiringStrategies #FutureOfWork #HR #PublicSector #TalentAcquisition
-
-
Granicus reposted this
Today the LIS team, in conjunction with Growth and Resource Management, rolled out a phenomenal new permitting portal. It’s mobile friendly, the grid sorts and searches, it’s got a beautiful upload attachments section, and it comes packed with videos showing how to use the new features. A lot of hard work went into making this leap off of a custom coded front in. So many features had to be reproduced, which Granicus and their team helped us do. It’s the new foundation we will build upon, and we hope you like it as much as we do.
-
Prepared for an influx of public record requests related to the 2024 elections? From requests for “any and all” emails to numerous requests for the same election-related information, there are tools and processes that can simplify these interactions for staff to build public trust without taking away from other priorities. Ready to see if your processes stack up? Check out this free, on-demand webinar. 🎥 https://okt.to/nulLgP #PublicRecordRequests #Transparency #WorkflowOptimization #PublicTrust #PublicRecords #ElectionTransparency
2024 Elections: Getting Ahead of Public Record Requests | Webinar
https://granicus.com
-
Is your agency providing seamless experiences for customers? With so many communication touchpoints, it can be easy for people to become overwhelmed with information. Engagement Cloud by #Granicus helps deliver inclusive, proactive, and targeted customer experiences with communication and engagement tools using rich data and insights. Check out a demo to explore how Engagement Cloud can benefit your agency and optimize the communications journey. 🔗 https://okt.to/WSTZRt #EngagementCloud #Unify #InclusiveExperience #OptimizeTheJourney #Communications #CustomerEngagement #ExperienceManagement
Journey to Digital Modernization: Get Started With Granicus
https://granicus.com
-
Granicus reposted this
Trusted & Visionary Public Sector Advisor | 20+ Yrs Driving Transformation & Innovation | Team Building Expert | GovTech Mentor | Inclusive Solutions Advocate
Proudly represented Granicus at the Amazon Web Services (AWS) Public Sector Summit in DC. Great to see so many of my colleagues/collaborators, many of whom I saw for the first time IRL! AWS has cultivated an amazing #govtech ecosystem, next up AWS Imagine in Austin, I'd love to meet up if you're going too! https://lnkd.in/eW2PyTBe C: AWS Partners
-
-
State of Texas: Are you prepared for the 2024 election season and the video recording requirements associated with SB1? More than 70 Texas communities have partnered with Granicus to simplify their county seat or city hall, from streaming to agenda management. Why? Because we help them streamline their processes, automate tedious tasks, and build a stronger connection with residents. What does that mean for you when it comes to 2024 elections and ballot counting? Contact us to find out. 🔴 https://okt.to/ilMDSn #TexasElections #SB1Compliance #GranicusPartnership #ElectionInnovation #CommunityEngagement
-
-
Is your agency experiencing an increase in call volume, or are you seeking to streamline the enrollment process to increase service adoption? Two-way text could be a highly effective future component of your communication strategy. On July 23 at 12 p.m. ET/9 a.m. PT, learn three practical use cases for two-way text. This webinar will help you assess whether two-way text can align with and enhance your program goals. Save Your Spot! 🔗 https://okt.to/1nHloD #CommunicationStrategy #TwoWayText #Webinar #InteractiveCommunication #EnhancedEngagement #ServiceUtilization #ProgramGoals #RegisterNow
Two-Way Text Communication: Use Cases for Government Agencies
https://granicus.com
-
Spending excess time on tasks related to public meetings? From packet creation to minute management, more than a dozen New York communities are saving time on public record request management with Granicus, enabling staff to focus on other priorities. Ready to build a sense of transparency with residents and get time back in your day? We’re ready to help. In the meantime, check out this webinar detailing Durango, Colorado’s, success with public record request management. Watch now 🎥 https://okt.to/G357yn #PublicMeeting #Transparency #TimeManagement #GranicusSuccess #PublicRecordRequest #NewYorkCommunities #EfficiencyBoost
-