Forter

❕Creating policies to tackle abuse is a gray area—policies that are too strict create a poor customer experience, but policies that are too generous result in revenue loss. 🗓️ Join us on Tuesday, July 23rd for a live webinar and Q&A on tackling policy abuse while enhancing customer trust. We'll be covering: ✔️Current policy abuse trends and real-life stories ✔️How to craft effective policies that protect your business ✔️Policy abuse use cases on promotion abuse, INR, refund abuse and more Sign up here: https://okt.to/hJgNRq

✨ Together with our partner Shopify, we hosted a Women in Digital Dining Experience in Toronto during Shopify Summit. The Forter x Shopify partnership not only champions inclusivity and trust in the digital community, we're also working to help merchants fight fraud and create trust within the customer experience. Over 30 women in digital from Canada's leading brands including Glossier, Inc. Mejuri, Endy, Dermalogica, Roots, Canada Goose, Canadian Tire Corporation Hudson's Bay Company, Suetables, TTC, joined us to share their stories over a delicious meal and toast to each other's successes with wine crafted by women winemakers. The night was filled with genuine connection and inspiration. Thanks to all who joined us! Kimberly Seabrook Holly Dresden Alexandria (Ali) Orr Ashlee Thomas Vicki Bodwell Madeline Michelson

📍The first two stops of the Forter Payments Roadshow have wrapped! 💳 In Seattle, Forter's Jeff Hallenbeck was joined by Microsoft's Stuart Dwyer who shared tips on boosting authorization rates - covering topics such as issuer optimization, smart 3DS, card vaulting and more. 💍 In NYC, Laura Woop from Tiffany & Co. joined Jeff to discuss how she is building the foundation for a modern payment infrastructure, respectively. 🌉 Next stop... San Francisco in September! (Link to the full recaps in the comments.)

“Forter has been instrumental in our growth. Their solutions have supported our expansion and ensured that our chargeback rates remained low, allowing us to focus on what we do best: redefining luxury furniture shopping.” —Kabeer Chopra, Co-founder and CTO, Burrow 📖 Read Burrow's story here: https://okt.to/iPgw6N

🎉 Settling into our new London office quite nicely! This morning, the team celebrated with a welcome breakfast and a ribbon-cutting by our CEO, Michael Reitblat. It was a fantastic start to what promises to be an exciting new chapter for our team!

🌴The Dark Side of Summer Travel: Fraud Edition Last year, we flagged a surge in travel-related fraud, with attacks doubling the usual rate. We thought 2023 was an anomaly. Well, we were wrong (kind of). This year, travel fraud attacks are "only" 1.8x the norm. Better? Slightly. Concerning? Definitely! 🚨 Why are fraudsters still jet-setting on our dime? 𝗧𝗿𝗮𝘃𝗲𝗹 𝗶𝘀 𝗮 𝗧𝗼𝗽 𝗣𝗿𝗶𝗼𝗿𝗶𝘁𝘆: Over a quarter of Americans are so eager to travel, they're willing to go into debt. More money in travel = more fraud opportunities. 𝗟𝗮𝘀𝘁-𝗠𝗶𝗻𝘂𝘁𝗲 𝗕𝗼𝗼𝗸𝗶𝗻𝗴𝘀 = 𝗛𝗶𝗴𝗵 𝗥𝗶𝘀𝗸: Last-minute travel reservations (within 48 hours) are almost 3x more likely to be fraudulent than those booked in advance. 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲𝘀 𝗶𝗻 𝗩𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻: Detecting fraud in travel is tricky. Signs of fraud in other sectors (like unusual IPs or new devices) can be common among legit travelers. 🌟 The silver lining? Personalized protection can help distinguish legitimate customers from fraudsters, making the travel experience smoother and safer for everyone. Fighting travel fraud is tough, but with the right strategies, we can protect businesses and enhance the experience for good travelers. (Link in the comments to dive further into the topic.)

A deal so good, the bell breaks. 🔔😂

Are your customers cutting costs and corners? In light of higher prices, 48% of consumers have considered abusing retailers’ policies for their benefit, including stacking coupons (50%) and reselling highly-sought out products (15%). Check out some of the surprising cost-cutting measures here. https://okt.to/51lzrX

Dive into this latest report we collaborated on with our partners at PwC for the UK market that explores how effective fraud prevention strategies can be deployed not only to mitigate financial losses from fraud, but also to identify currently hidden revenue opportunities. More here: https://okt.to/UhvMrG

At Forter, we're committed to fostering a workplace where diversity thrives, equity prevails, inclusion is fundamental, and a sense of belonging flourishes. This month, to celebrate and recognize the LGBTQIA+ community, our Pride ERG hosted a conversation to share experiences, challenges, and triumphs faced. Here are a few of the inspiring perspectives of our LGBTQIA+ colleagues. Happy Pride! 🌈