Cheers to 35 YEARS! https://lnkd.in/gCN8h5CG "As we celebrate this significant milestone, we reflect on the journey that has brought us here and the future we are building together. Our success is a testament to the collaborative spirit of our members and the dedication of our staff. I am humbled by the lasting impact we have made together in the financial lives of millions of people." -- Mark Meyer, CEO #35YearsofFilene
Filene Research Institute
Financial Services
Madison, Wisconsin 9,434 followers
Think Forward. Change Lives.
About us
Filene Research Institute is an independent, consumer finance think tank dedicated to scientific and thoughtful analysis about issues affecting consumer financial wellness, the future of credit unions, and cooperative finance. Founded 30 years ago as a 501(c)(3) nonprofit organization, Filene moves credit unions forward with research and incubation support. For more information, visit filene.org.
- Website
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http://filene.org
External link for Filene Research Institute
- Industry
- Financial Services
- Company size
- 11-50 employees
- Headquarters
- Madison, Wisconsin
- Type
- Nonprofit
- Founded
- 1989
- Specialties
- research, innovation, applied services, credit unions, cooperative finance, consumer finance, retail banking, and banking
Locations
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Primary
5910 Mineral Point Rd
Madison, Wisconsin 53705, US
Employees at Filene Research Institute
Updates
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Happy #ILoveMyCreditUnion Day! 🎉 Today, we celebrate the spirit of community and the difference credit unions make in our lives. At Filene, we're proud to be part of this movement that champions financial inclusion and empowerment. Together, we love ALL our credit unions because of what our credit unions do for us! 💚 From providing actionable research to driving innovation in the industry, we're committed to helping credit unions serve all who benefit from being a credit union member. Here are a few of our favorite recent reports in support of the work credit unions are doing: -- New Insights on ITIN Lending as a Driver for Growth: filene.org/588 -- The Small Business & Entrepreneur Opportunity for CUs: filene.org/597 -- The Changing Climate for Credit Unions: filene.org/561 Join us in sharing your stories and spreading the love using #ILoveMyCreditUnion. Let's make this day resonate with high energy and positivity! 🌟 Together, we're not just an industry; we're a network that works! 💪 #CreditUnionDifference
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We are excited to get 'officially' started on our Center for the Next Generation of Member Growth this month AND give you a look at what our future research center topic (launching in January 2025) will focus on! Learn more here: https://lnkd.in/gawAf3qc
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Whether you missed Spark!2024 or want a quick recap, our upcoming #Webinar is the perfect opportunity to get up to speed on all top insights and key learnings! Join us on August 6 at 11:00 am CT for our exclusive “Watch Party: Highlights from Spark!2024”, hosted by Filene's Chief Growth Officer Dawn Denton and Head of Research Jessica Gamache, PhD. Register: https://lnkd.in/gpvjx_Mk During this webinar, we will guide you through the highlights, featuring groundbreaking research and actionable strategies from Filene Fellows — Kim Lear, Jeffrey A. Robinson, Ph. D., Amy Hillman, Lisa Servon, and Mai Thi Nguyen — and much more to help you stay ahead in the credit union industry. This webinar is available as a benefit for Filene members only, so make sure to secure your spot and gain valuable insights from Spark!2024!
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Thank you to UFCU for being among the first to join the Inner Circle sponsors for Filene's NEWEST research center, Design for Digital. This research center will officially launch in January 2025 but we debuted the topic earlier this month at our Spark event. Watch this space tomorrow for more information about what this new research focus will entail. In the meantime, get a sneak peek here, and let us know if your organization wants to join the list of CU innovators in this work: https://lnkd.in/gUn2Jss2 We celebrate the forward-thinking credit unions like UFCU for making the future better not only for their credit union and the entire credit union network, but also for the millions and millions of people that credit unions serve. Thank you!
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At Filene, we used the lens of Member Voice to explore how different segments of credit union members interact with their credit unions. When do members prefer self-service channels and when do they prefer to interact with an employee? Which interactions need human intervention? Are there segments who are wholly self-service? Read on to find out!
Delivery Channels and Member Voice
Filene Research Institute on LinkedIn
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In today’s rapidly evolving financial landscape, innovation is not just an option but a necessity for credit unions aiming to stay competitive and meet member needs. Filene’s latest research, “Innovation Matters: A Short Guide to Different Perspectives on Creating a Culture of Innovation,” offers invaluable insights on fostering an innovative culture within credit unions. This research features our new Innovation Matters video series where industry leaders from Chartway Credit Union, Farmers Insurance Federal Credit Union, Digital Federal Credit Union, and UFCU share their unique perspectives on driving innovation in their organizations. If you are short on time, don’t worry! Our quick summary guide outlines the top three lessons learned, a valuable overview of key innovation strategic recommendations that is easy for you to share throughout your credit union. Ready to lead your credit union to new heights? This comprehensive report is now available exclusively for Filene members at: https://filene.org/615
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We love to celebrate the successes of our partners! Earlier this month, SRM (Strategic Resource Management) announced that it has acquired Kenneth J. Sole & Associates. "This acquisition comes on the heels of increased market demand for technology partners who can help financial institutions adopt and operate modern core banking systems. With the purchase, SRM – a leader in vendor contracts, strategy, payments, and technology advisory services – expands its services to include core systems optimization and conversion support." Learn more here: https://lnkd.in/gQteGuH5
SRM Acquires Kenneth J. Sole & Associates to Offer Enhanced Technology and Implementation Expertise to Financial Institutions - SRM | Vendor Contracts & Advisory Services
https://srmcorp.com
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Following Filene's Racial Economic Equity (REE) Incubator program presentations last week in Boston during the Spark event, Catalyst Award Judge and Filene CEO Mark Meyer stated that the room we are in should be bigger... This statement was meant both literally (those of us there now know what it's like to be in a standing-room-only space when Boston is in a heat wave and the hotel AC couldn't keep up!) and metaphorically, in the sense that credit unions are there for people first, and while it is important to focus on the business side, there is no credit union business without the work that the presenting credit union and community partner teams are doing. "How do you take a bite out of a problem so big? It is this work right here, being done credit union by credit union, community by community." Program Coach Peter Holmes wisely stated at the conclusion of the capstone presentations that we are just 'at the end of the beginning.' Through these handful of projects alone, credit unions in communities across the country were talking to individuals they had never reached before -- imagine the possibilities of this work at scale. What started with 9 credit unions, 11 community partners and 5 expert coaches turned into something so much more than the sum of its parts. Filene wishes to thank Judges Emily Gnam of TruStage, Renee Sattiewhite of AACUC and Filene Fellow Jeffrey A. Robinson, Ph. D. for helping determine our finalists for the Catalyst Award. As well as huge thanks to program coaches Peter Holmes, Terri Quinton, Beverly Wolfe, Howard Holley and Shellee A. Mitchell. Thank you to Trustage and Target Foundation for making the REE Program possible. Thank you to McKaye Black and Christie Kimbell for their leadership to bring it all together. Last but not least, thank you to all the REE teams who presented last week from Kauai Federal Credit Union, Hawaiian Community Assets, Municipal Credit Union, The Bronx Community Foundation, MSU Federal Credit Union, GreenPath Financial Wellness, Veridian Credit Union, Habitat for Humanity Waterloo Region, House of Hope, 24/7 Black Leadership Advancement Consortium, Chartway Credit Union, Norfolk State University and many more supporters and partners! Watch for a Filene blog next week with project summaries, finalists, Catalyst Winner (and a special surprise prize from Renee!) and more insights from the teams and coaches. We'll also be producing a research output with lessons for all credit unions and community orgs to work together for greater impact in the coming months. As Coach and Fellow Dr. Robinson said, "social innovation is the superpower of credit unions!"
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We Are Hiring: Senior Manager of Incubation Research at Filene Research Institute! Are you a catalyst for change, ready to shape the future of financial services? We're seeking a strategic Senior Manager of Incubation Research to join our team at Filene Research Institute. About the role: As the Senior Manager of Incubation Research, you will turn research into action, driving innovation that enhances consumer financial well-being. Your responsibilities include designing and executing transformative research initiatives, guiding incubation projects from inception to impact. If you are self-motivated, detail-oriented, and passionate about improving financial well-being on a large scale, this role is for you! Why Filene? -Innovative Leadership: Join us at Filene to pioneer innovative research and incubation projects that redefine financial services. -Collaborative Excellence: Work alongside industry leaders in a collaborative environment where your insights drive impactful change. -Meaningful Impact: Make a difference with Filene, shaping the future of finance through pioneering solutions. Join our dynamic team — apply today at https://lnkd.in/eMqE38xJ!