Botsplash

Botsplash

Software Development

Charlotte, North Carolina 3,400 followers

Connect, engage, and converse with your customers across multiple digital channels / Consumer Engagement Redefined

About us

Botsplash is a B2B2C omnichannel customer engagement platform that combines messaging channels such as SMS, web chat, Whatsapp, Call Forwarding, Conversational AI and more onto one unified SaaS-based dashboard. Our users are able to deploy effective inbound and outbound campaigns and produce higher conversions, while reducing the agent fatigue and burnout. Botsplash helps sales and marketing teams co-create customer experiences to maximize lead engagement and conversion. Botsplash helps users generate leads and referrals, create more repeat business, and build a strong relationship with their clients and prospects. Check out some of our popular features ↘ CRM Sync ↘ Online Meetings ↘ Chat Lead Generation ↘ Exchange documents ↘ Appointments ↘ Landing Pages ↘ Schedule texts ↘ Spanish Translation ↘ Chat Knowledgebase ↘ Lead Re-Distribution ↘ AI Summary ↘ Conversational chatbot ↘ Custom Automation Flows ↘ Agent Mobile App and more... Botsplash takes a human-first approach and lets the real interactions inform how and when to use automation. Our clients range from small to enterprise size and we offer solutions for a range of industries. → Is improving ROI need of the hour? → Would reducing CPL give you more spend budget? → Increasing conversion is a goal for you? → Dealing with abandoned leads due to low agent availability? → Are you spending too much of multiple vendors and looking to reduce costs? We can help you get there. Grab a DEMO today. Our goal is to help you maximize your conversions, help us help you. -- -- -- -- -- -- -- -- Do you know someone who could benefit from our service? A client of yours, a partner of yours, a friend? Refer a friend to us and get rewarded! Additional details can be found by visiting the link below. https://www.botsplash.com/referrals

Website
https://www.botsplash.com
Industry
Software Development
Company size
11-50 employees
Headquarters
Charlotte, North Carolina
Type
Privately Held
Founded
2017
Specialties
Conversational Solutions, Chatbots, Software as a service, Managed chatbot solutions, Omnichannel services, Lead Management, and CRM

Locations

  • Primary

    4824 Parkway Plaza Blvd

    Charlotte, North Carolina 28217, US

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Employees at Botsplash

Updates

  • View organization page for Botsplash, graphic

    3,400 followers

    🚀 Best Practices for Sales Agents: Preparing to Close the Week Strong! 🚀 As we approach the end of the week, it's essential for sales agents to maximize productivity and set the stage for continued success. Here are some best practices to ensure you finish the week on a high note and prep ahead for the new week to start 🌟 Review and Prioritize Tasks List all outstanding tasks and prioritize based on urgency and impact. Focus on high-impact activities, such as follow-ups with hot leads and preparing proposals. 🌟Update CRM and Sales Notes Ensure CRM accuracy by updating all customer interactions and status updates. Verify that all sales tools, notes and resources are up-to-date, digitized and organized. 🌟 Follow Up on Leads Send personalized follow-up emails/text to keep the conversation going. Schedule meetings, texts and calls for the following week to maintain momentum. 🌟 Prepare for Next Week Outline a plan for the first few days of the next week, bookmark the leads that you need to prioritize to follow up next week, also schedule out some text messages ahead of time. 🌟 Reflect on the Week Review your performance, identifying successes and areas for improvement. 🌟 Check In with Your Manager (very important, keep team informed) Schedule a quick check-in with your manager to discuss progress and seek feedback. Address any challenges faced during the week and seek advice on overcoming them. 🌟 Stay Informed Stay updated on industry news and trends that may impact your sales strategy. Refresh your knowledge of your products or services to address client questions effectively. Celebrate your successes, no matter how small. 🌟 Plan for Relaxation Schedule some downtime to relax and recharge over the weekend. Maintain a healthy work-life balance to stay productive and avoid burnout. Let's finish this week strong and prepare for even greater achievements next week! Have a few tips to share? We would love to read and learn from you! #loanofficers #sales #crm #messaging

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    3,400 followers

    Do we have your fav picnic at the beach food listed here? Sorry if me missed it, please share in comments or pick from below!

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  • View organization page for Botsplash, graphic

    3,400 followers

    🏡 Are you a loan officer, realtor or some one in the mortgage space creating video content for social media channels and prospects? We have a list of topics for you! Hope this helps, and follow our page for more tips, shares, news and fun. ⚡ 2024 economic trends, home affordability and predictions ⚡how to buy smart in 2024-25 ⚡ essentials to qualify for a mortgage, DTI minimums ⚡ mortgage loan products what suits you best ⚡ how to improve your credit score ⚡ checklist things-to-do to boost your credit ⚡ myths : credit score, DTI, affordability, downpayment ⚡ how to get pre-approved ⚡ how to lock a good rate ⚡ exploring investment properties ⚡ red flags to avoid when buying a home ⚡ mortgage essential documents checklist MUST HAVES 🔦 company brand name and your contact information 🔦 easy Call-To-Action to connect and engage with you 🔦 smile on! helps you connect with your audience We enjoyed making this quick access list for you. Check out how at Botsplash we keep our platform updated with feature that assist sales agents close deals faster and smoother, while being highly compliant. https://lnkd.in/e4tT-xjp #loanofficers #mortgage #realtors #insuranceagents #texting #messaging #2024trends

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    3,400 followers

    📊 We would love to gather some votes from you! Please take the poll and help us choose a name for out newest platform feature.

    View organization page for Botsplash, graphic

    3,400 followers

    🎉 We're thrilled to announce the upcoming release of our new dialer feature, designed to enhance agent productivity and convenience. But before we launch, we need your help! We've come up with four fantastic names for this feature and would love to get your opinion on which one is your favorite. Thank you for your continued support and for helping us make Botsplash even better! -- #Botsplash #CustomerEngagement #NewFeature #Poll #Dialer

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    3,400 followers

    🚀 Elevate Customer Engagement with Botsplash Effective customer engagement requires more than just conversation—it needs seamless and comprehensive communication. Botsplash enables businesses to interact with customers across multiple channels, combining live chat and automation for a robust support experience. Why Attachments Matter: Attachments and file sharing are critical for supporting conversations and processes across numerous industries. Botsplash offers file sharing capabilities, allowing businesses to send documents, videos, PDFs, and more through various channels like web chat, SMS, and WhatsApp. Key Features: 📑 Document Library: Manage and share a library of documents, ensuring agents have the right materials at their fingertips. 💬 SMS & Scheduled SMS: Enhance communication by attaching files to messages, perfect for promotional content or detailed information. For more information about how Botsplash enables your team to boost conversion rates, increase agent satisfaction, and enhance the customer experience, schedule a demo with us ⤵️ https://lnkd.in/g39a84Mj #CustomerEngagement #MultiChannel #Automation #CustomerSupport #FileSharing

    Powering SMS Attachments with Botsplash

    Powering SMS Attachments with Botsplash

    Botsplash on LinkedIn

  • View organization page for Botsplash, graphic

    3,400 followers

    What are the most joyful moments in sales? CLOSING A DEAL 🎉 🎈 A - Always B - Be C - Closing D - Deals E - Effectively and Efficiently It takes the right conversation and a team to close sales deals. Before you get to that right call, a lot of pre-engagement and communications need to happen 📨 emails are essential, it is a great way to send information, marketing materials, testimonials, reviews and may be also what-to-expect-when-working with us timeline to share with the customer more about you and your offering 💬 text message, keep it short and introductory. Make sure you identify yourself, company and intent of reaching out. 🚫 do not text without consent ⚠ avoid using personal numbers on mass outreach 🤝 use platforms that allow for multiple agents to respond 🚄 be fast to respond and be accurate ‼ ensure all text lines are integrated in an easy access platform for audit 📞 as the prospect and customer warms up, check in with phone call if the time for a conversation is right 🖼 send videos, flyers, voice message and more as text and/or email so that your offering, your brand and your name is on top of the customers mind at all times 🎁 celebrations and holidays? be sure to send wishes and thoughtful messages so that they know you are thinking about them 📃 send conversation summary of chat-so-far in case the customer has not responded for a very long time. Refresh memory and see where they are Check out more tips in this blog. https://lnkd.in/ejrWYfHf

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    3,400 followers

    Are you leveraging SMS messaging for your business? 📲 It's one of the most effective ways to engage with your customers! But, beware—missteps in this channel can lead to severe repercussions. Check out our post to uncover the secrets to mastering SMS communication. Learn how to tackle the two biggest challenges: Spam and Opt Out Rates. Understand the causes, discover preventive measures, and implement best practices to keep your messaging compliant and effective. 📈 🛑 Don't wait! Click the link below to read more and ensure your SMS strategy is bulletproof. Your business reputation depends on it! https://lnkd.in/eXNJAxQv -- #SMSMarketing #BusinessGrowth #CustomerEngagement #Compliance #DigitalMarketing

    Spam and Opt Outs : Monitoring and Prevention

    Spam and Opt Outs : Monitoring and Prevention

    botsplash.com

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