What are the best practices for giving effective feedback to learners?
Feedback is a vital part of any learning process, whether it is formal or informal, individual or group-based, online or offline. Feedback helps learners to improve their performance, identify their strengths and weaknesses, and adjust their strategies and goals. However, not all feedback is equally effective. In this article, you will learn some of the best practices for giving feedback to learners that is timely, specific, constructive, and actionable.
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Yemmie Olaleye (CMSA®) ✪I help individuals make informed & strategic decisions in the financial market; charts into profitable…
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Valeriia FomenkoProject Director at ModumUp - Social Selling for B2B Lead Generation, Employee Advocacy
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Muhammad Ali Baqir🏅LinkedIn Top Voice (9 Badges) | Career Counseling | HR | Performance Management | Global Talent Acquisition |…
Feedback is not only a way of telling learners how they did, but also a way of guiding them to do better. It can be used to motivate learners by acknowledging their efforts and achievements, and showing them that you care about their progress. Additionally, it can clarify expectations and standards by providing clear criteria and examples of good performance, as well as point out errors and misconceptions. It can also enhance learning by encouraging learners to reflect on their work, to identify their own areas of improvement, and to seek additional resources or support. Finally, feedback can help develop skills by providing suggestions and tips on how to improve specific aspects of their performance, such as communication, collaboration, problem-solving, or creativity.
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Feedback provides insights into where we need to improve on, what we need to modify and what we need to continue doing. It is ideal to solicit for feedbacks from learners in order to help them more with tailored training contents that focuses on their most important needs.
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Be clear and specific about what they did well and what needs improvement. Provide actionable suggestions they can use to enhance their skills. Third, give feedback promptly so it reinforces their learning and helps them remember what to improve. Balancing positive comments with constructive criticism also keeps them motivated and confident in their progress
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The first step towards development i.e. effective improvement is diagnostics which often happens through testing and assessment. Trust plays an extremely important role in providing feedback. Trust where the feedback is supportive, not judgemental, plays a very big role in effective delivery and consequent receipt. An open, unbiased experienced professional delivering feedback helps. Clear, succinct, constructive and participative, two way communication are an absolute must for it being efficient and effective. On the job, using critical incidents, in a non threatening manner helps the individual grasp the issue than converting it into an emotional response.
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Is feedback crucial for top performers as well? Yes. Feedback is crucial even for top performers as it helps maintain and enhance their high standards. It provides them with an external perspective, revealing blind spots and areas for improvement that self-assessment might miss. Continuous feedback fosters growth, encouraging innovation and adaptation in a rapidly changing environment. It also reinforces positive behaviors and achievements, boosting motivation and confidence. Moreover, feedback from peers and mentors fosters a culture of excellence and collaboration, ensuring that even top performers do not become complacent and continue to strive for higher performance levels.
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There are many different types of feedback, including positive feedback, negative feedback, and constructive feedback. Positive feedback is used to praise someone for their work or behaviour. Negative feedback is used to point out areas where someone can improve. Constructive feedback is a combination of positive and negative feedback, and it is designed to help someone improve their work or behaviour.
Feedback is most effective when it is given immediately after the learning activity, while the learners still remember what they did and why. However, you should not provide feedback on every single task or assignment. Instead, focus on the most important or challenging ones, and adjust the frequency and intensity of feedback depending on the learners' needs and goals. When deciding when to give feedback, consider the stage of the learning process (before, during, or after), the type (positive, negative, or neutral), the source (you, peers, self-assessment, or external sources), and the mode (verbal, written, or visual). These factors can help you determine which format is most convenient and effective for you and the learners.
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Prioritizing is important when providing feedback. If someone gives me ten ways to improve, that might be a little too overwhelming for me and I may not know where to start or which change will have the most positive impact on my performance. Instead, provide me with two solid bits of feedback that will have the most benefit to me, and let me start there.
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Give feedback not only when there's room for improvement but also during moments of success, reinforcing positive behaviors and building a culture of continuous acknowledgment and growth.
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Feedback is most effective when it is given immediately after the learner has completed an assignment or task. This helps the learner to understand what they are doing well and where they need to improve.
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Feedback in training programs should be given right after tasks, regularly throughout the program, in a safe environment, with clear examples, focusing on observable behaviors, and tailored to individual needs. This ensures it's timely, consistent, supportive, and actionable, promoting effective learning and growth.
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Consider defensive behaviors. When providing feedback to an employee who is defensive, choose a private setting to avoid embarrassment and maintain confidentiality. Timing is crucial; deliver feedback soon after the event while it’s still relevant but not in the heat of the moment to avoid heightened emotions. Frame the feedback constructively, focusing on specific behaviors rather than personal traits, and highlight potential improvements. Use “I” statements to express your observations and feelings, and encourage a two-way dialogue to understand their perspective. Be empathetic, patient, and provide support, emphasizing that the goal is mutual growth and success.
Giving feedback that is respectful, clear, and helpful requires a positive tone and language. Start with something positive and use praise and encouragement. Be specific, concrete, and balanced - point out both strengths and weaknesses while providing reasons and suggestions for improvement. Additionally, be actionable and realistic, setting clear and attainable goals while offering support and resources for further learning. Invite dialogue by asking open-ended questions and listening actively. Acknowledge the learners' concerns and emotions to ensure that the feedback is well-received.
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When offering feedback aimed at someone's development, it's crucial to be specific. You should provide concrete examples or suggest alternative ways to approach it. This approach works better in giving actionable insights for growth, not only clarifying areas for improvement. Additionally, you have to guide individuals on where to focus and encourage them to explore different strategies to enhance their learning journey
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Be specific. Don't just say "Good job" or "You need to improve." Instead, point out specific things that the learner did well or areas where they could improve. For example, you could say "I really liked the way you used evidence to support your argument" or "I noticed that you made a few grammatical errors in your essay. Here are some tips on how to improve your grammar."
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To give effective feedback to an employee, start with specific and clear observations, focusing on behaviors and outcomes rather than personal traits. Use a balanced approach by highlighting strengths and areas for improvement. Be constructive, offering actionable suggestions for growth. Employ the "SBI" (Situation-Behavior-Impact) model to structure your feedback. Ensure the setting is private and conducive to open dialogue. Listen actively to the employee's perspective and encourage questions. Maintain a positive and supportive tone, and follow up to monitor progress and provide ongoing support. This approach fosters trust, engagement, and continuous development.
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SHOW don't TELL. In all applicable situations I like to show my learners the consequences of their incorrect choices rather than just a "Nope" or "Wrong." They will more than likely remember the consequence and it will help them avoid making that mistake in the future. Make sure when you are correcting that you provide ample suggestion for improvement, including actionable steps they can take to get better.
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Without feedback, learners cannot gauge the progress of their work. A feedback is space where the learners understand what are the areas they are doing well and where they have scope to do better. When we give positive reinforcement feedback, we should talk with specific examples or instances where they contributed well. The same applies to feedback where we want the learner to do something better. Again, this must be specific with instances and scenarios. A feedback should contain: - What happened? A positive scenario or an issue. - What was the impact? Did others feel good or not? - Listening to and aligning with learner's perspectives. - Aligning on how to move forward.
Feedback is not only a one-way communication, but also a two-way interaction. As a feedback giver, you should be open to feedback from learners in order to improve your teaching practice, understand their perspectives and needs, and build trust and rapport. To make the most of feedback, proactively seek it from learners, colleagues, supervisors, or other sources. Appreciate feedback positively and gratefully by thanking the providers and expressing your willingness to learn. Critically evaluate the source, purpose, context, and evidence of feedback to filter out irrelevant or biased information. Act on the key points and actions from feedback by prioritizing the most important or urgent ones. Finally, follow up on feedback consistently and continuously by monitoring the impact of your actions and sharing progress with the providers.
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Receive feedback as a constructive dialogue, akin to welcoming insights during a team brainstorming session or adapting project strategies based on real-time suggestions, fostering a collaborative environment for continual learning and growth in the corporate setting.
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Be open to feedback. The first step to receiving feedback is to be open to it. This means being willing to listen to what the other person has to say, even if you don't agree with it. When the other person is giving you feedback, listen actively. This means paying attention to what they are saying, not interrupting, and asking clarifying questions. It's natural to feel defensive when you receive feedback, but it's important to try to resist this urge. Defensiveness will only make it more difficult to receive feedback and learn from it.
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Receiving feedback from learners involves creating a safe and open environment where they feel comfortable sharing their thoughts. You can ask for feedback through surveys, verbal discussions, or anonymous suggestion boxes. For example, after a training session, you might ask participants to fill out a short survey rating the effectiveness of the training and providing suggestions for improvement. This feedback helps trainers understand what worked well and areas where they can enhance their training approach.
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1. Stay Calm: Maintain composure and avoid becoming defensive. 2. Listen Actively: Pay close attention to what is being said without interrupting. 3. Understand the Feedback: Ask clarifying questions if necessary to fully grasp the feedback. 4. Acknowledge the Feedback: Show appreciation for their input, even if it's difficult to hear. 5. Reflect: Take time to consider the feedback objectively and reflect on its validity. 6. Respond Constructively: Share your perspective respectfully and discuss ways to improve. 7. Take Action: Implement changes based on the feedback and seek further advice if needed. 8. Follow Up: Revisit the discussion to show progress and commitment to improvement.
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To receive feedback effectively as an employee, approach it with an open and positive mindset. Listen actively without interrupting, and focus on understanding the feedback rather than reacting defensively. Ask clarifying questions to ensure you fully grasp the points being made. Reflect on the feedback objectively, considering how you can use it to improve your performance. Express gratitude for the insights provided, showing that you value the input. Take notes if necessary to remember key points. Develop an action plan based on the feedback, and follow up with your manager or peers to demonstrate your commitment to growth and improvement. This attitude fosters a culture of continuous learning and development.
Feedback is not only an individual activity, but also a collective practice. To create and maintain a feedback culture in your learning environment, you need to model feedback behavior and establish feedback norms and expectations. Design and facilitate various feedback activities, such as self-assessment, peer feedback, group feedback, or portfolio feedback. Additionally, provide guidance and resources for giving and receiving feedback. Recognizing and rewarding feedback efforts and achievements is also important. Acknowledge the learners' participation and contribution in feedback activities, and celebrate their feedback results and improvements. This will help enhance the quality and effectiveness of feedback, as well as the motivation and engagement of learners.
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Nurture a feedback culture by framing it as a team-wide investment in collective success, encouraging colleagues to share insights as seamlessly as they would exchange ideas in a brainstorming session, fostering an environment of mutual growth and shared achievements.
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If you have a starters block, then suggest you adopt the casual conversations as a practice to receive and give feedback. Once you have gained considerable footage with the same people in informal set ups, then raising these conversations during a review or formal meeting is quite seamless and rewarding. Not to miss the significant mileage you will garner in front of others.
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To foster a feedback culture in an organization as a manager, lead by example by actively seeking and graciously accepting feedback yourself. Encourage open communication by creating a safe environment where employees feel comfortable sharing their thoughts. Implement regular feedback sessions, both formal and informal, to make feedback a routine part of work. Provide training on how to give and receive constructive feedback effectively. Recognize and reward employees who contribute to this culture. Use feedback to make visible improvements, demonstrating its value. Finally, ensure feedback is balanced, focusing on both positive reinforcement and constructive suggestions for growth.
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Fostering a feedback culture in a startup involves several key steps: 1. Lead by Example: Founders and leaders should actively seek and provide feedback to set the tone. 2. Create Safe Spaces: Ensure a non-judgmental environment where employees feel safe to share honest feedback. 3. Regular Check-Ins: Implement frequent, informal feedback sessions and formal reviews. 4. Training: Provide training on giving and receiving constructive feedback. 5. Use Tools: Utilize feedback tools and platforms to facilitate the process. 6. Reward Feedback: Recognize and reward employees who actively participate in the feedback process. 7. Act on Feedback: Show that feedback leads to real changes to reinforce its value.
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Feedback should be given in a safe environment where people feel comfortable sharing their thoughts and ideas without fear of retaliation. This means creating a culture where feedback is seen as a positive thing, and where people are not afraid to speak up. Not everyone knows how to give and receive feedback effectively. Providing training on how to do this can help everyone to give and receive feedback in a way that is productive and helpful.
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- Be aware of cultural differences in receiving and interpreting feedback. What is considered a direct and helpful suggestion in one culture may be perceived as rude in another. - Establish routine check-ins or feedback sessions to foster continuous development and keep learners engaged. - Align feedback with learning objectives. If the goal is to improve public speaking, focus feedback on delivery, clarity, and engagement rather than on slide design - Understand the learner's perspective and tailor your feedback to their level of understanding and background, ensuring it is both relevant and respectful. - Encourage learners to ask questions and provide their own thoughts on their performance to promote self-assessment and reflection.
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When giving feedback on repeated issues, address the situation promptly and in a private setting to maintain confidentiality. Begin by clearly describing the specific behavior and its impact, referencing previous discussions to highlight the recurrence. Use the SBI (Situation-Behavior-Impact) model for clarity. Express concern and emphasize the importance of change, offering concrete examples of expected behavior. Provide actionable steps for improvement and set clear, measurable goals. Encourage the employee to share their perspective and any obstacles they face. Follow up regularly to monitor progress, offer support, and reinforce the importance of resolving the issue.
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Give feedback that is easy to implement. To ensure this, trainers should provide specific and actionable suggestions tailored to each learner's needs. For example, instead of general feedback like "improve communication," offer concrete tips such as "practice active listening by summarizing what others say before responding." Additionally, follow up with resources or additional training sessions to support learners in implementing the feedback effectively. This approach helps learners understand exactly what they need to do to improve and makes the feedback actionable.
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Feedbacks are provided continuously. They can be verbal and/or non-verbal, so keep looking ! Do you want to go get them? Just ask if everything is understood, or you can ask your learners to rephrase in order to ensure their proper understanding and receive more nuanced feedback.
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