Last updated on Jul 8, 2024

How would you handle conflicting data analytics findings when optimizing your social selling techniques?

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In social selling, the effective use of data analytics is crucial for understanding customer behavior and optimizing sales strategies. However, when you encounter conflicting data analytics findings, it's essential to approach the situation methodically. Begin by verifying the data sources for accuracy and checking for any discrepancies in how the data was collected. Sometimes, the conflict is a result of different data collection methods or timeframes. Ensure that the analytics tools are properly calibrated and that you're comparing like with like. This initial step can often resolve apparent conflicts and provide a clearer direction for your social selling efforts.

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